Third time they have come to the rescue! Amazingly passionate and knowledgeable about any critter or pest issue.

I used this company 3-4 years ago to deal w a potential raccoon. To this day I am still finding issues with their shoddy work. This includes 1) pieces of metal and nails in my gutters 2) holes in my roof and flashing from when they nailed down the cage and didn't patch and I have had water leakage that in order to fix involved replacing some shingles and flashing. Additionally they never came around to treat the attic and to check the rat traps. The owner also wanted all payment up front and DID NOT come by to inspect any work. He sent two kids that were clearly not licensed or trained in anything related to this job. This was BY FAR the worst service I have had by any Houston company. Please stay far away from this company. read more

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I can't recommend them enough! Mike is sooo knowledgeable and made the whole process of having a raccoon in the attic actually pretty fun. He checked on us daily and it's obvious he is very passionate about what he does. I learned a lot and I think the price is extremely reasonable for how much work they do. I will be a regular for bug control as well now too! read more

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Michael always has prompt communication and very professional. No hidden fees! Took care of my mosquito and bee problem.

I highly recommend Cypress Critters and Pests without any reservations whatsoever. I called the company on a Monday morning about some disturbing noises we had heard in the house over the weekend and left a message. Michael (the owner) texted me within a few minutes and arrived at our house about 1-1/2 hours later. He thoroughly inspected the inside and outside of the house and determined the point of entry of what turned out to be an opossum, which he was able to retrieve the next morning, having installed a funnel cage. He was good about checking in on a daily basis to make sure there were no additional animals before removing the funnel cage and sealing the point of entry a week later. Michael is very professional and respectful, but also extremely personable and he has a great sense of humor. His love of animals and his enthusiasm for what he does are very apparent. He actually made the entire process both enjoyable and educational! I would use this company again in a heartbeat, and we will be asking them to handle our routine pest control. read more

Can't say enough positive things about Cypress Critters! We have been using them since we moved to Texas almost 3 years ago and we have never had fire ants in the yard or any issues inside. Highly recommend! read more

It seems they don't want to follow through on their guarantee. They pretended that they lost their phone to not answer messages. And once they claimed they got their phone back they still didnt reply. A neighbor of mine had the similar experience and we both decided to change to another company completely. How disappointing. read more

I contacted several companies because there was a critter living in my wall. Michael responded very quickly and came to my house the very next day. To say he is passionate about his job is an understatement. I was a little disturbed about this unknown critter living in my wall, but Michael had such a good sense of humor about it and put my mind at ease right away. He encouraged me to follow him into the attic and around my townhouse so he could explain every detail of his plan. He showed me pictures and videos to help me see exactly what he was doing. I would even venture to say that Michael was excited about solving my critter mystery! Better him than me! It was incredibly easy to communicate with Michael. Other than my initial call, I never needed to contact him because he always contacted me first! My critter situation required him to make several trips to my house. Before each visit, he let me know when he was in-route to my house and he always showed up on time. i never had to clean up after him and I was very happy with the quality of his work and his attention to detail. I never write reviews because I've never been so impressed that I'm willing to take the time to write about my experience. However, this experience was worth writing about! I enthusiastically recommend Michael and his company, Cypress Critters and Pests! read more

My sister called me up to tell me that we have big problem. I thought to myself, "oh no, she is pregnant...again," but luckily, she just said "Bro, we have termites." I rushed home to check it out and I swear I have never seen anything so disgusting in my life. I am afraid of little bugs so I would rather have another niece or nephew knowing how expensive kids are than dealing with these little creatures. I didn't know who to call so naturally, I turned to Yelp. I sent out a message to all the local companies and Michael with Cypress Critters and Pests was the FIRST one to reach out. We talked on the phone briefly and let me tell you, this guy not only knows his stuff about bugs and critters but he sounds like a nice person. Obviously, being a good consumer, I had to shop around to get a better idea. Michael's quote to me was reasonable compared to these other guys who wanted to charge me a kidney for the same service. After 4-5 calls with other companies, I gave up, texted Michael to tell him, "Yo, come get these bugs. You are hired." He showed up super late the next morning because his previous appointment went over. However, unlike those cable guys who would make you wait until 8pm, both Michael AND his wife let me know via text message that he was running behind. The treatment was fast and effective. Michael found the source of these little termite dudes quickly and sprayed chemical all over them and around my house. He explained to me that the chemical is safe and would last up to ONE whole year. Overall, what a quick and easy way to get rid of bugs in your house, and I get to keep my kidney. Thank you Michael. read more

Cypress Critters & Pests - Termites !!! Yuckkkkkkk. - Pest Control Near Me

This company goes over and beyond with their service! I'm so glad they were able to get rid of a family of squirrels that had been living up in my attic for almost 2 months. The company I was working with before them didn't get the job done and they were just collecting money from me. I called Mike and explained my situation. He set traps and checked in on me almost everyday. They finally got rid of the problem and sealed holes that the mama squirrel caused. Mike and his wife truly know what they're doing. Fingers crossed rodents don't make it up in my attic again, but I won't hesitate to call them again if needed. They're great people too! read more

Mike and his family are great to work with with regard to pest control. I had a squirrel infestation on my roof under my solar panels. They took on a job that seemed like few wanted to tackle. They were always prompt and courteous, and would notify me prior to arrival. After a few trap events and removal, they also assisted in the highly compacted nest removal. I found the cost extremely reasonable. Cannot recommend more highly. read more

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Michael is a very responsive and licensed professional. We had a juvenile squirrel trapped in our wall. He gave us advice on placing a chain from the top of the cavity, so it could crawl out to be trapped and removed. When Michael arrived at our home, he did a complete exterior survey and located breech points in our roofs and soffits. Then he placed protective shoe coverings and surveyed the attic. He gave me a detailed explanation of his critter removal process and how he can seal the exterior portals to prevent future infestations. He has quite a library of both residential and commercial customer critter photos. We plan to use him at both our residential and lake properties to eliminate prevent other furry critters, roof rats, wood peckers, termites and raspberry/crazy ants! read more

My only issue with Cypress Critters is that their skill and efficiency has led to some carelessness on my part regarding left-out food. With no ants, no roaches, no flies, no gnats, and no mice to worry about, I sometimes forget to rinse dishes or put leftovers in the fridge. Instead, I head out to the mosquito-free patio for a cocktail. read more

I called the owner at Cypress Critter's and Pests and I was immediately put on the schedule the same day. Ms. Gerbino arrived and immediately processed the situation and removed the baby birds. She removed all of the debris and added screen protector to all of the vents to prevent further Pests. Professional, friendly and knowledgeable. Thanks again. read more

After a ton of back and forth which was entirely the fault of my wishy washy landlord, these guys made it out to spray all around our property inside and out. They were super patient as I tried to get service setup and had to re-schedule which I appreciated. Once they did make it out, they explained the service and cost, then proceeded with spraying around the inside of the house, then all over the exterior and yard as well. A week later, there has not been a single bug inside the house, which is a marked improvement for sure. We'd been seeing several bugs a day wandering through prior to the service. Would definitely recommend. read more

I've used cypress critters a few times now and the service hasn't tapered off at all. There are business owners who are all about the bottom line and just do what it takes to get by. But not Mike. He is through, polite, professional, and above all has good character. One treatment at my house fixed my wasp infestation, thank God because I turn into "aww hell no" mode when I see them. They will work with your schedule to get you in, even if it's a Saturday evening or Sunday morning. They're a hard workin couple who make sure the job is done right the first time. If you have any sort of critter issue in your house, from exoskeleton exterior to fur, they're you're team. Also, for what it's worth I've been behind them driving before and they always use their signals and drive the speed limit. Which in my area of town is rare and when you see it you have to give credit where credit is due. Call them! Well, if you need them. read more

We discovered a huge hole had been chewed through our chimney wall. Called Michael and he responded right away. Sent us some pics and an estimate and was at our house the same day. Micheal told us it was a raccoon. He set the trap and fortunately the raccoon was not in the attic at the time. So once it was determined the raccoon was not in the house, Micheal came and removed the trap. He then repaired the hole with sheet metal. We had used Cypress Critters and Pests there years ago, and will not use anyone else. Michael is honestly, professional, determined and considerate of the animals if caught. He's punctual and gets the job done. His repair jobs are done in a way that matches the house perfectly. Micheal also has a great personality. We would highly recommend Cypress Critters and Pests! read more

The owners did a great job on my house before my wife and I moved in, taking care of all the bugs. Then a few weeks later, my sister needed a flea infestation taken care of at her property and the owners were able to go out the next day and do a fantastic job getting rid of the problem. Highly recommend, thank you again read more

i had Michael come out and do our house do to roof rats. it has been well over a month and we're still hearing critters in the attic. I texted him the other day after I found a dead rat that was starting to smell. he wasn't in their trap. I asked him if he could come out and see if they are still getting in and to help me with the location of the traps. what I got was a song and dance and never responded to my question about coming out. By the way we have a year guarantee , so much for that. another business that once they get your money, so long..... read more

Reliable. Very good. Friendly people and did their service as scheduled. Friendly couple.

These guys are professionals. I explained the problem I had with Squirrels and they came out to inspect. They sealed the holes I had from the outside and provided additional solutions just to make sure the problem is fixed. I recommend them for their special attention to detail. read more

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Just moved to Houston and was in need of some pest control in our new home before it becomes a problem. After some research I found Cypress Critters and Pest due to Yelp and I have to say I am beyond content. My inquiry for service was answered extremely quickly by the owner Micheal, that is always a great plus. Text or email the response was timely and appropriate. We scheduled a day and a time. Guess what!? His associate Kyle shows up at the exact time we had scheduled. Mannnn, that hardly ever happens. Kyle introduces himself and got to work quickly. The only thing slowing him down was my wife and I talking to him having a great conversation. Kyle is extremely knowledgeable and friendly. We just moved to Houston from out of state and Kyle is a great ambassador for the city of Houston. People in general are really friendly and nice here and Kyle and the crew from Cypress Critters are the perfect example. I'm glad to have found them and looking forward to having them assist us in keeping out those nasty bugs and critters our of our home. read more

Excellent company. They are reliable , and come when they say they are going to come. They are very knowledgeable and I trust them!

Mike does a great job removing bugs and rodents.

I reached out to Michael on Saturday evening and he promptly responded. I gave him my number and asked him to call me the next day. He responded back via text on Sunday and said he would call on Monday. I asked if he could call me that day but didn't get a response back until later that evening and he indicated that he was unavailable but that if I provided my address, he would provide some available times. Understandable, prior commitments. That said, never heard back, and frankly, I feel I did more than my part in offering him an opportunity to earn my business. To this date, he has never responded. I've have found a different removal company and am very happy with their work, thus far. Mike's company appears as though they are too busy and likely needs additional resources in order to respond to new business opportunities. His Yelp ratings were quite impressive and I was looking forward to potentially hiring them. Unfortunately, because he didn't respond back, he lost a customer read more

Mike and his team do an amazing job! I have been using them for pest control for years. I love that they don't rope you in to an unnecessary quarterly contract. I just call him every summer when I start to see more bugs around, and he comes and takes care of it. Once a year is plenty for me and keeps my home bug free and the backyard mosquitos significantly reduced! As the cherry on top, Mike, his wife, and his team are extremely friendly and respectful and I feel comfortable having them in my home. I highly recommend Cyprus Critters and Pests. read more

Don't be fooled by their 5 Star rating... Mike took full advantage of my lack of knowledge, even preyed on my artistic abilities.. I'm a portrait artist and he actually conned me into thinking he was going to purchase a portrait if I chose his company.. so Mike sent his son to do the work. I'm not sure if it was deliberate or pure ignorance, but the work was a COMPLETE atrocity. Pictures tell a thousand words... When Mike came to inspect the work, he apologized but did nothing to fix it. I asked him to remove the rat traps that day, he left the premises without removing them, or fixing the gunk they left all over my house. When asked if his son could come back and remove all the glue in my bricks, Mike couldn't get him to come over until five days later! He expected me to look at what looked like Vaseline smeared all over and dripping from the house I grew up in for five days! I have hired Sam Swishers company to come and remove the gunk from my home and redo everything... His estimate came in 1/3 the cost of Cypress critters and pests. STAY AWAY! read more

We had something living in our walls for about a month. Called Mike late afternoon on a Monday, he was able to schedule us in on such short notice, for that same evening. Brett showed up on time and happily took care of it right away. Turns out it was a flying squirrel! These guys are lifesavers! 10/10 would recommend! read more

Cypress Critters & Pests - Pest Control Near Me

Great company and service. I was dealing with rodents in the attic and got 4 quotes. CCP wasn't the cheapest, but I was confident they would do the best job of the 4 companies. Justin, the CCP technician, was the only one who: 1) wore booties when he entered my home, and 2) actually climbed on the roof to determine ingress points Other companies poked around in the attic for a few minutes and gave me generic quotes. CCP showed me exactly where the rodents were entering (evidenced by insulation on the exterior of the roof - pulled out by the rodents as they exited). They came, did the work, and got rid of the rodent problem. And it's all backed by a 3-year warranty, which gives me piece of mind. Hopefully you never have critters in your home, but if you do, and you want it done right, I highly recommend this company. read more

Michael and his wife are very accommodating to last minute pest control appointments! I freaked out because I saw some roaches in my house and they were able to come and spray my house on a Saturday morning. They were done spraying within 20 minutes. I've used Cypress Critters and Pest Control for 2 years now and they never disappoint! Great customer service and my house stays bug free for over 3 months. One tip though is if you have animals like in my case a cat, place them in a carrier while they are spraying and leave them there for an additional 20 minutes after they're done so the spray fully dries. read more

Be very careful and do not pay up front for the services. In our case, after they put a trap in the attic for critters, they never cam back to check and retrieve. INSISTED on getting paid up front and did not complete the service. read more

Cypress Critters & Pests! One word AMAZING! Wednesday night 9/2 the upstairs AC was not cooling... long story short AC tech said something chewed the wires. I immediately began looking for someone, anyone to remove the unwanted guest(s). I called one company and left a message because they were closed and then I called Cypress Critters & Pests. Michael answered the phone right away. His genuine concern and knowledge was evident over the phone. He explained what he could and couldn't do and even sent videos of the process. On Friday 9/4 as promised he and his wife were at my house as scheduled at 2p. I on the other hand was not; but they began the work without hesitation. They located a second entry for my unwanted guest(s) and sealed it as well as setting a trap at primary entrance. Well this morning at 9a my first little interloper was captured on his way out for his morning run after a good day's rest... lol! I do not have the words to describe how absolutely wonderful this company and the couple that own it are. Their spirits radiate kindness, and trustworthiness. Please, reach out to them for your critter and pest control needs! By, the way the company I left the message with hasn't called back while Cypress Critters & Pests have set a trap, sealed the holes, picked up the trapped squirrel, reset the trap for any of his relatives in less than 24 hours... AMAZING read more

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Great service! Knowledgeable and efficient. Discussed options and was able to treat home same day! read more

This is my second service appointment with CCP and they have again delivered excellent service and value. Scheduling was made easy and simple, a quick reply to my request and I had everything squared away the next day. I love how they spray the entire outdoors down including the walls of my home, the entire yard, and every corner inside my home. The first time I had my entire garage sprayed down wall to wall, plus my attic. The services provided and included aren't well documented or easily accessible online with other companies so you have to be on top of it. read more

Cypress Critters & Pests - Pest Control Near Me

Repeat customer so...THEY ARE GREAT! This visit was my quarterly preventative care and removal of a bird's next right above my front door. The technician today was Kyle and he was every bit of professional; from the "on the way" text message to an explanation of the services rendered. I promise you that if you give them a call you will not be disappointed. They are extremely knowledgeable and professional! read more

I can't say enough good things about this company . It is family owned and operated, and each one of them take pride in their work. Mike and Rheane go over and beyond the call of duty to meet the needs of their customers. Preston, has great workmanship in his repairs. They continue to come and check traps and cages on a timely schedule. Although they are not the least expensive, the quality of work and the guarantee is well worth the compared minimal cost. read more

Just used Cypress Critters & Pests for the first time a week ago. Asked them to do a preventative treatment on a rental property we own. Dealt with the owner Michael to schedule the job, he was courteous, pleasant, and very well priced compared to some other bids I received. Our tenants reported that the tech, Kyle, on the job was quick, amicable, and thorough. Will be using them again. Highly recommended. read more

I have been having a problem with mice and rats for about months now! I myself have tried to get them out but still had zero luck but these guys is who y'all want to go to! They come in every other week, after the work is done, to come check up on the work to see the results ! The work they do is very very clean!! I really recommend these guys! I wouldn't go with any one else!!! read more

I'm a repeat customer with Michael at Cypress Critters and Pests Communication and service are impeccable. I've had one enclosure/netting job done with Michael's assistant Eric for rodents under a larger home, and currently we do quick treatments 2x/year for large roaches and wasps. He is always super thorough and careful when spraying. He will avoid certain areas we don't want sprayed due to child/play areas, etc. Not like other companies we tried in the past. Michael always respects what we do/don't want done, and is fantastic to work with! Highly recommended. read more

They came out and investigated the concern I had about noises in the chimney but nothing was to be found. The tech was professional and knowledgeable. He had a skunk in a cage on the truck that he caught at the house before mine. He was going to release him in a safe place. I will definitely do business with this place. read more