Want to compliment my salesman, Matthew, who was so helpful and spent so much time answering my…read morequestions. He definitely made me feel that my concerns were more important than just making the sale. The delivery guys, Riley and Jesse, were so thoughtful and did a professional job Love my loveseat and thanks to everyone!

I recently moved to this area. Shopping was great Kenny (I apologize I don't recall the female who…read moreassisted us) but she was good but new. Kenny helped her though the process. I bought a Samsung washer & dryer, when they delivered it James (who was awesome) and Eric overcame a number of issues but they were successful. When I contacted them about 10 days later when using it for the first time, there was an issue. Kenny tracked down James and he was there to fix things in short order. When the fix turned out to be something more, he was back immediately and worked with the Samsung people to resolve the issue but remained long enough to make certain it was truly resolved. The issue was with Samsung's failure to notify the service people that when installing the new washer it required a pre-use program for the computer function. THANK YOU, James, Kenny and all the people who have made dealing with Missouri Furniture in Washington an outstanding experience. Looking forward to future experience with you.

I had to wait a couple weeks for my recliner. But I couldn't be happier with it. So big and soft…read more Customer service was awesome there. Great bunch of people. Lots to pick from. Thanks so much.

We sold our home six months ago and needed to store quite a bit of stuff for about 6 months and…read morethis was the perfect place. The units are very clean and water tight. We had numerous heavy rains and no water entered the units. The owners are really nice and professional. I would highly recommend Bahr's storage!

Who knew that buying a mattress could be such a pleasant experience?! Before going into Mattress…read moreDirect, I went to two other well-known mattress stores. The salesmen were typical salesmen and were trying to push me to get something I really didn't want. That was NOT the case at Mattress Direct or with the salesperson, Anne Marie. She is great! She explained that they do not earn a commission, so she wanted me to get what I wanted, not what was most expensive. If I ever need a mattress again, I'll go back and I'll refer anyone I know to get their mattresses at Mattress Direct, specifically from Anne Marie.

Chris Murphy is an excellent sales rep. Helped us find exactly what we needed, and explained our…read moreoptions for the furniture AND the specifics on the delivery, Goof Proof & charges for both. He gave us space to discuss, but he was available for any and all questions. He never tried to "sell" us on anything and was very open on pricing & returns and such. We would highly recommend him and the Bobs at Northwest Plaza in Bridgeton, MO.

We got a recliner. It's okay. It seems that most of the service technicians don't have a clue…read more Except for the last one. Trying to resolve a problem for over two months. The technician for today never showed up, but lied to his supervisor that he left here a half hour ago. No missed calls, texts, emails, and nothing on my ring camera. So now we have to wait a couple of weeks for the next available appointment. It took me over an hour between chatting and phone calls to accomplish this. When I called, I had two hangups. Had to call a third time. I now have a headache from all of this nonsense. The sales department is great, but the service dept. is as bad as it can possibly be. I don't know if I would ever purchase anything from Bob's again.

My husband and I too my mother in last year to purchase a new lift chair and they had a very good…read moreselection. She did end up purchasing one she lies and I thought it a bit pricey it seems to be holding up well . I thought the sales lady was very nice. The only real issue I had was if you get the furniture delivered there is a long waiting time. So we picked it up ourselves. Overall however it was a pleasant experience and we will do business there again.

Shopping for a recliner at Patsy's Furniture. My first mistake. I reminded "Jamie" that I need a…read morerecliner and a sofa hauled away when this recliner is delivered. He told me, "No can do". On the phone yesterday I was told that they could do that, it would cost $40 PER item. Today he says no. Then I told him I couldn't make the sale because I NEED those two items removed from my living room before I place the new recliner, that I have to make room for a hospital bed for my husband. He said "sorry, wish I could help", to which I replied (as I'm heading for the door), "No, I don't believe you are sorry at all". He says, "That was uncalled for", and I said, "No, it's my opinion, and I'm certainly entitled to that". And he told me I "could leave now". Too late, dude, my hand is ON THE DOOR! I'm outta here. AND, they advertise as a "family-oriented, Christian-based business". I am completely certain I will NEVER attend his "God's Gifts Ministry" church ... EVER. He couldn't care less about us needing room for a hospital bed, that we are seniors, that Ed is a veteran, or a myriad of other plights we are facing right now. They advertise that if anyone needs any kind of prayer, "Just call us, we'll be glad to pray with you". You bet. Real Christian folks there. Just another example of why many people choose not to attend a church. Hypocrite, holier-than-thou's.

We got the best deal on an adjustable bed. We couldn't have gotten that price any where else. The…read morepeople are wonderful and the prices are great. I think it has become our go to furniture store for all of our household items. We love the fact that every person in the store is a veteran, or is married to a veteran. Way to go guys. Thank you for your service, and the great deal you gave us!!!!!!

We were told a monthly payment of one amount and to find out it was a biweekly amount and that wss…read moreonly if not paid in full in 90 days. Now we find out you are charged extra for the 90 day pay off. We also weren't told about the auto payments and was charged two different times while in the store without permission.