Wonderful, exceptional customer service. I own a 6 year old tub and they treated me like I bought a $10,000 unit from them. Patient in helping us figure out chemicals, finding owners manual and making recommendations for care of our unit. And when our unit needed repair they were gentle. I live about 45 minutes from their location and was told there was a travel to (my location) charge, but they arrange to work my service with another one nearby and did not charge full rate, only from last service location. Then, they fixed it, fortunate for us, it was only a fuse that blew. And they did the work without us having to be home for the repair. I have taught customer service for a major hospital for three years, and have to say what they do by nature is better than many others due through corporate planning or campaigns. I wholeheartedly have recommended everyone I know to seek mirage spas for their hot tub needs. I am certain you will find your experience equally pleasant. read more

I am an OCD, type A guy. I researched every place in St. Louis and found no other comparison. The hot tub is a Sundance Spa which is clearly the best on the market. The retailer was helpful, had good reviews, delivered my hot tub with patience and professionalism and has helped me every step of the way to fully understanding the tub. I can recommend them to anyone I know without worry. After the hot tub was in I stopped by to pick up a few more things, they have recommended a few other places for a variety of things including how to help my daughter who has a learning disability. Karen sat with me for an hour explaining how to get help for my daughter and who to use...I really appreciate it. Seriously good people and product here! If you are looking, I would suggest going in to try one. Once we actually sat in the Sundance at their shop it was hands down the winner. I brought in my spread sheet, my swimsuit and rated the tub, shop and experience. No comparison! read more

I looked into the brand that they carried because I saw BT's review & found out that they don't have the brand Deluxe spa but rather Sundance spas. I had heard great things by many different people but this review concerned me so I did some research. Mirage has Sundance spas which is an amazing tub plus they have wonderful service, dogs that great me at the door, friendly staff, free chemical testing, free water chemistry lessons, Don thier tech guy came out to my house for an error that ended up being my fault (new owner :) and they didn't even charge me. I can not say enough about the staff and their desire to help me. They are THE BEST HOT TUB COMPANY IN ST LOUIS! PS my favorite dog is Norman! My favorite hot tub is the Sundance Optima and I would recommend them to even the most discerning person. read more

Bought a used sundance years ago. Sold my house and the new owners wanted to keep it so I called to see if they had anymore used sundance. They told me that they are working on it but it might take 6 months. They have finally arrived. I just bought one and I can't wait to get it delivered. I got the maxxus which is the biggest one they make. The power is incredible, the massage is blow you out of your seat strong and the knots get removed from your back. Really the best thing out there and Mirage is a great group. They have helped me for years and I wouldn't look any other place. read more

I purchased my hot tub from Mirage in 2006 or 2007... I have had them service and maintain the entire time and I have found them to be a great partner to help me keep the tub up and running. My most recent experience has been obtaining a new cover that was still under warranty. It took a while, but the mission was finally accomplished. Over the years they taught me if you take care of your hot tub , it takes care of you. Great group of people, new team and old team that I highly recommend if you are looking for a new tub or service on your old one. read more

We bought a spa from Mirage that had been traded in by another customer. They treated us as if we had purchased the most expensive brand new spa. They delivered and hooked it up and taught us everything we needed to know about upkeep. We returned regularly for chemicals and aromatherapy and received incredible personal service each and every time. After two years we did have a small part go bad and they had a service man there the very next day to replace it. Awesome, incredible, friendly family service. We will definitely buy our next spa from Mirage!!! read more

This is a FANTASTIC small business in a great community. This is the second hot tub that we have purchased with them and the service just keeps getting better. Honest, no pressure sales, the product sells itself and they make the entire process even easier. We have never had any issue with any part of our experience with Mirage Spa's. Service department is great, sales is very knowledgeable about all the lines and they truly treat you like family. That's why we never look anywhere else when in the market for a spa. Keep the great work up guys..... read more

We have had over 2 dozen customers write positive reviews and forward them to us by email with a link to Yelp yet the only review that remains on the Yelp site is this one. We find that to be a bit fishy. We contacted Yelp about this and told them that we do not carry Delux Spas and that the brand of hot tub that we do carry is Sundance spas. Yelp said that is not their problem. As a small business owner I find this very upsetting and as a consumer I think this is wrong. read more

We loved our visit at the Mirage Spa & Recreation, Inc! This site was clean and inviting. The Spas were very comfortable, roomy, and spotless. Excellent staff, and customer service skills, and all the staff members were great and amazing! Their decor is contemporary and cheerful. We brought in a nonperishable item for an additional 15% off, which allowed nice assortment options. We will continue to visit Mirage Spa & Recreation, Inc for any of our Spa needs. read more

I recommend Mirage anytime. Even to my very picky parents :) We bought a hot tub this past fall. Our house was struck by lightening and fried the hot tub. They sent out a service guy and worked with our insurance company to get us a new one which was just installed. They were so helpful and really worked with us. The delivery, the service and the willingness to go above and beyond was really helpful. FANTASTIC PRODUCT, SERVICE & STAFF! read more

We purchased our sun dance spa in 2005 from Mirage. Their product and service has exceeded our expectations now for 8 years. We love the newsletter with important information about how to take care of our spa. We've had them out for service several times. Everything resolved to our complete satisfaction. There are many businesses much closer to us in St. Peter's, but we'd rather do business with Mirage. read more

Have a 1994 Sun dance spa placed inside in sun room. Needed work on it parts and service. They had parts and updated spa parts with newer ones!! Wait time was 2 days!! Received excellent service by Don and spa is working GREAT NOW. I would highly recommend their service and all of employees I talked to were very professional and caring. GREAT PLACE TO DO BUSINESS WITH!!!!! read more

I purchased a different home in the summer of 2017 and it had a spa from Mirage Spa. I had never owned one before and the staff was extremely helpful. They pulled up the history on the spa, helped me with replacement of a few jets and educated me on how to properly care for the spa. Very professional. I highly recommend them! Great staff and they have a candy bowl too! :-) read more

Thanks again to Roger and all the staff at Mirage Spa and Recreation! I needed to adjust my water and they tested it, gave me great advice and sent me on my way. It is so nice to walk into a store that knows your name and what you need. We have had our tub since 1999! and would never go anyplace else if it ever needs replacing. read more

I just started using Mirage Spa & Recreation this year. I've been very impressed with the friendly and helpful service I've received and the price are competitive. I live in Florissant and work near Clayton a couple days a week but I'll drive to Kirkwood for my spa supplies because I like the service I've received. read more

in December of 2021, I left a Yelp review that Mirage Spa had mis-diagnosed a spa repair and then over charged me in the process. I am happy to say, that almost 2 years later, Dale Port made good on the cost of this repair. I will give them another chance when I need a new hot tub. John read more

The service at Mirage Spa & Recreation is EXCELLENT! We purchased our first spa this past fall and we couldn't be happier with our decision to purchase here. The employees have been helpful every step of the way. I highly recommend this company. read more

The team at Mirage Spa is as good as it gets! I've been doing business with Mirage Spa since 2005 when they invited me for a special appearance with the Biker for Babies Charity Event and it's great to be associated to such a great team! read more

This is a family owned business that has sold the same product for decades. We just purchased a Sundance spa. It is beautiful, relaxing and easy maintenance. The staff at Mirage is very knowledgable and kind. We are 100% satisfied. read more