I had a problem with my a/c and called First American, my home warranty co. They sent out a repairman who said the problem was the wiring in my house and I needed an electrician. First American could not find anyone wiling to do the work and told me to find an electrician and they'd reimburse me. I called several electricians in the area - none wanted to work on a 24v line, until I called Roger L Newman, Their attitude was "no problem" and they were out the next day and fixed my problem with no hassle at a very reasonable cost. They explained the problem, offered me a couple of solutions, and worked efficiently to get my VERY old a/c back working. Thank you very much Max and Hunter E., and the kind and efficient office staff who were so great at communicating with me. I would use them every time if I had the choice (normally, I have to use whoever First American sends me) and I have recommended them to my friends. Thank you again read more

Very good to work with. Tech was on time, polite ,& professional. Very fair price. I already use them

I've used Roger L Newman for service for the last 7 years on 4 different houses i own. Their techs are always on time and have never tried to talk me into unneeded repairs. The pricing is on point and the techs are always professional. I'm so happy I found them and you will be too. read more

Have had great service from Roger Newman in the past, but never again. We recently got natural gas ran in front of our house, so I needed to convert my propane heater over to natural gas as well as run a line from the new natural gas meter to the old hook up (about 10 ft.). I was quoted two men for a half day, or 8 man hours, for $600 labor. I mentioned that the labor pricing seemed a bit high, but I trusted them and told them to go ahead. From there it was all downhill. First problem was that they asked that my morning appointment be rescheduled to the afternoon since they had an emergency elsewhere, so I said okay, as long as they got there in the afternoon as I had appointments the rest of the week. They didn't show up until 2:00, and when they did, they didn't have the conversion kit for the heater, so all they did was attach the gas line to the meter. This took the two of them less than one hour (2 man hours), but I'll say an hour to give them the benefit of the doubt. At that time they disconnected my propane and said the guy would be back the next day to install the conversion kit which hadn't arrived yet even though they knew about this for two weeks, so it had to be overnighted. The next day, Thursday, one guy showed up on time and had the conversion kit installed in less than an hour (1 man hour) and was on his way. Now I had to call the natural gas company to hook up the gas as it was getting cold. Since I couldn't call them on Wednesday (fearing another delay), they didn't have any appointments left for Friday, so I had to set it up for Monday. I called Newman and said I needed my propane hooked back up for the weekend as I wasn't going to go without heat or hot water for 4 days, which they did. Then they came back on Monday to hook the gas line back up after the meter was installed. So I figured I'd include the unhooking and hooking back up of the line in my time estimate (even though it was their mess-up), so I allotted them 1 man hour for that. So in total, they had no more than 4 man hours in a job that was estimated to take at LEAST 8 hours. I sent an email to their rep and asked that the labor estimate be revised to reflect the actual hours on the job and I would call and pay immediately, but didn't hear back. A week later I received a bill with the unadjusted amount, so I sent another email asking to have the labor estimate reduced from 8+ hours to the actual 4 hours, but still no response. My wife finally contacted them and they confirmed that they thought the estimate was fair and that no adjustment would be made. All of their work was done well, but if you want an accurate estimate on work, these are not the company for you. What it looks like to me is that they OVER ESTIMATE THEIR LABOR, so that you agree to a higher price knowing full well that it's not going to take as long as they say and then are unwilling to adjust to accurately reflect the time it takes to do a task. It's my fault that I agreed to the pricing, but I also trusted that it would take two guys a half day or more. As far as I am concerned they still owe me 4 man hours of work. If you want accurate pricing on HVAC work, call someone else, since it seems that in their 33 years either they don't know how to estimate, or they do and are simply bilking the customer. read more

Newman's is great. Roger personally came and looked at our AC issues. He was great. Highly recommend.

Nice folks but the tech arrived over an hour late. I specifically scheduled early to avoid sitting around waiting. I found out later that the time scheduled was actually an hour window; I wished I had been told that. Worse than the doctor's office....As a customer, I hate having to wait so long beyond the scheduled time. I find this disrespectful. read more

Had a very negative experience with this company, they might be ok for simple maintenance (based on their glowing Facebook reviews which frankly make me wonder) but if you need any major installation work I suggest you look elsewhere. read more

My AC unit needed a replacement circuit board. The tech that they sent put in a newer model board that wasn't 100% compatible with my older unit. The new board kept tripping the unit. He even tried to blame the fan and get my spouse to spend an extra $500. I had to contact another (competent) company to put in the right board. The unit has worked correctly ever since. No new fan needed. They did offer a partial refund on the board (after a 30% restocking fee which I think is high). No refund on the labor. I told them they could keep my money. I think their service manager is an x used car salesman. Even had the audacity to accuse me of being rude to their staff which was a lie. Not happy and definitely would not recommend. read more

My family has been a customers of Roger L Newman Company for years. We have nothing but good things to say about them. Their Techs have always been respectful and courteous. If they make a mistake they own up to it and make it right. read more