PLAIN CITY SCAMMERS ALERT: I know I have suggested Smile Works Family Dentistry in Plain City to…read moremany of you before, due to their customer service, BUT THAT WAS A MAJOR MISTAKE!!! Unfortunately, after they jazz you with the fancy TV screens, massage chair, and sunglasses, they also pull a bait and switch. After a checkup, I received an estimate for services that were for preventative reasons only. I was told that the estimate was verified through my insurance and that I may as well get the work done now "while I have good insurance and since the price is low". I got the work done in August and paid when the services were performed ($150). After asking if that is the total I would be responsible to pay, the woman told me that sometimes the insurance will reject the white fillings and "I may be charged $10-$20 in addition, per tooth" and not to be surprised. Weeks later, I received a bill for an EXTRA $373 and no, I did not get fillings on 25 teeth. Now they are refusing to cover any part of the bill, refusing to admit responsibility for their own estimate, and refusing to back the words of their own employees. I suggest not patronizing this dishonest operation. I really expected a higher level of ethics coming from OSU alumni, but people will surprise you.

From the owner: Family dental officeread more

I cannot express how wonderful these people are. From the time you walk in until you leave, you…read morefeel taken care of. This was my first root canal not done by my trusted dentist of 15+ years & I was nervous. They were confident, competent, kind & did an amazing job with zero pain.. I had cracked my front tooth in 3 spots. It was beyond excruciating. Literally worse than labor. Thanks to these guys, one day after my root canal & filling, I'm almost completely pain free. I'll never go anywhere else if I need an Endodontist. The best part was that they made me feel safe & like they actually cared about the end result. They were great & exceeded any expectations I could have had.

In the middle of the chaos of PSCing from WPAFB life has been a bit more stressful than our typical…read morePCS crazy. One of those things has been tooth pain and finding out I needed to have a root canal before leaving. I was referred to Uzzel Dental Group by a friend and they were able to schedule to see me within two weeks. Dr. Uzzel is the most gentle, kind, and exceptionally talented Dentist I have ever been treated by. He and his staff have been clear with all that is going on and how they would treat it. Dr. Kristy Bultema at Beavercreek Endodontics who he referred to perform my root canal itself was warm and comforting (even after having some not so fun side effects from the numbing agent) and did an amazing job. Then to top it all off due to some PCSing gymnastics I had to wait at Dr. Uzzel's office for a couple of hours after walking across the street from having my root canal done to put the permanent crown on and his staff has been absolutely amazing. (To reiterate the wait was not their fault it was due to PCSing fun. If anything it was a huge favor to squeeze me in before our out processing date.) His staff has taken care of me all morning. Treating me like family. Even giving me snacks and making sure I have been comfortable. Additionally, I had a beautiful connection with a fellow patient that was extremely encouraging. I would recommend Uzzel Dental Group and Beavercreek Endodontics to anyone looking for dental care in the Wright-Patterson Air Force Base area. Especially for those of you that might have aversions to going to the dentist.

Dental pain is sickening. I'm pretty sure it's the worst there is. There's no escaping it either:…read morerelentless. When it comes to relieving it, you will not receive better care from another endodontic group. I've had 4 root canals in the last four years, three from Dr. Menke and one from Dr. Arens at the Dublin and Westerville offices, and each time, I have left feeling truly cared for. Professionalism and expertise is top tier. Dr. Menke has done the last three root canals for me and makes it a point to check on his patients the next day personally to see how things are. When was the last time a medical professional did that in our world? Best guy ever! The first root canal I had was an emergency two days before Xmas in '22 during a blizzard. A two-hour drive turned into three, and my whole head throbbed with pain. Walking out into a field and lying down was definitely on the table. If you know, you know. Dr. Arens took one look at me and in one minute, the pain was gone. The endodontist in Chillicothe I had gone to first actually had numbed my mouth, then looked down and said, "No. I'm not doing it. Your mouth is too small. Just have it pulled." Yep. Zero stars. Do not recommend. Dr. Arens saved my tooth. Despite my frequent brushing and flossing, old fillings have broken or fallen out, requiring more dental work as I've gotten older. Despite the 2-hr drive, Central Ohio Endodonics will always be my first choice for future work. The office staff is also kind and professional - very empathetic - and thoughtful, extending the exemplary dental care to the finish line. I appreciate everyone there. Do yourself a favor and just go there.

Not my favorite way to start the week off, but if you have to get a root canal, this is the place…read moreto get it done. I was very happy with the overall experience. They were professional and clearly communicated with me each step of the way. I felt very well taken care of today. One way this experience could have been improved would be to provide a cushion behind your neck during the procedure. I felt it would have been much easier to relax if my neck could have rested against something since it is a long procedure. This would have really changed my overall experience. Besides this, I felt the experience was positive. They got me in quickly and the doctor was professional and efficient.

It was recommended by my general dentist to have a root canal. Dr E spent significant time testing…read morethe tooth and taking x rays. He showed me the x rays and explained what was happening with the tooth. He did not feel a root canal was necessary yet unless I wanted to proceed. I was shocked. I've been to so many dentists and he could have just said hi, laid me back and done the root canal. When I shared that he said "it's just not the right thing to do." I will happily go back any time I need anything!

I love my root canal. Well maybe I won't go that far, but if you have to get one, I can't…read morerecommend Dr. Chris Ettrich enough. Dr. Ettrich's owns his practice in Powell, close to the intersection of Powell Rd & Sawmill. I knew I needed a root canal for about a month but put it off, dumb me. I was awaken Friday night in terrible pain and called their office at 12:30 am, knowing I would get their VM. I wanted to see if they were open on Saturday. Someone called me Saturday morning and said they were closed Saturday's but the Dr, rearranged his schedule Monday to get me in. I was very thankful. What I love is that Dr. Ettrich is super cool and laid back, very personable and easy to talk to. It's almost like he's a long lost buddy you're visiting. Dr. Ettrich is VERY gentle and will do whatever you need or it takes so you are completely relaxed and comfortable during your procedure. He specializes and only does root canals and my dentist personally recommended him and now I know why. This is my 2nd visit to Dr. Ettrich and while I really like him, hopefully there are no more root canals in my future. I highly recommend him if you ever find yourself in need of a root canal, you can't go wrong. Honestly the only "eh" part is getting the novacaine shot, but even that is easy in the way he gives them to you and for my big baby butt to say that DOES say alot, trust me.

I was looking for a new dentist after a horrible experience at another dentist office. I was…read morerecommended to Perimeter Dental Group from a fellow co-worker. I am so happy to have found Perimeter. They took the time to listen to my dental history and were sensitive to my nervousness about dentist. The tech was wonderful and asked about my comfort throughout the cleaning. The dentist was lovely and friendly. Even the receptionist was exceptional. The entire experience helped start to heal the PTSD I carry from past poor dental experiences. They offered some services that have never been offered before like removing my permanent retainer and getting removable ones that only need worn at night. It is refreshing to have a team that cares about their patients.

Seriously the best dental office around! Dr. David Scurria is extremely kind, gentle, and doesn't…read morepush unnecessary treatments! His office is top notch and he has the coolest cat scan machine!! His hygienists are professional and thorough! My kids also love him!! Great family practice!

I had an excellent experience with Dr. O'Banion and his staff. I was having an acute problem and…read morethey took me in the very next morning. They were on time with absolutely no waiting at either of my two visits. The doctor and staff were all courteous and accommodating. Dr. O'Banion was meticulous in his management of my dental issue and so far I've had an excellent result (saved the tooth and am pain-free). I would not hesitate to come here in the future and would have any of my family treated here.

Dr. Mark made time for my impromptu/emergency root canal during the Christmas holiday week while I…read morewas visiting from out of state. I went in with a lot of pain and came out feeling like a new person. This is the the first time ever (out of 5) that I've had a positive and successful experience dealing with a root canal. Dr. Mark's office was a pleasure to deal with, everyone was friendly and professional and they were very sensitive to my comfort level and care. I'm so grateful to have found Dr. Mark's office while being far from home.

This review basically is just to echo every word Chad M. wrote as we seemingly had identical…read moreexperiences here. Truly, if a root canal is a must, Buckeye Endodontics does them as well and efficiently as could any office could. I found them online in a search engine through my insurance provider, which listed them among a handful of other endodontists in the area that were supposedly within network. Now, I have a rare federal dental plan that most dental offices have never even heard of so, imagine my surprise when I called Buckeye Endodontics and the employee on the phone immediately said "oh you have the AVN6 plan? Your co-pay will be $X" AND that number actually matched up to the number I'd seen on my fee schedule prior to calling! I am also 15 weeks pregnant and the staff here communicated with my physician to ensure they followed all recommendations for my safety and that of baby's, which included not using epinephrine in the anesthetic. I felt terrible for arriving a few minutes late on the day of my scheduled treatment but, when I called to alert them, the front desk employee politely said "as long as you're not more than 15 minutes late we'll be able to see you, drive safe!" Upon arrival, both the senior dental assistant (Miranda) and Dr. Simpson were aware that I was pregnant - I know that seems obvious given that they'd already communicated with my doctor prior to my visit but just 2 weeks prior to coming here I went to a dentist, told her I was pregnant, returned for treatment, and almost was injected with epinephrine if not for my asking what was in the numbing agent to which the dentist responded "wait, you're pregnant?!? Did you just find out?!" and I had to point out that, no, actually I had already told her staff that and they actually also had communicated with my doctor. The actual procedure was quick and relatively easy - the TV right above the dental chair playing HGTV sure made the time pass quickly :) Dr. Simpson was diligent to answer all questions I had following the procedure, gave clear verbal and written instructions, and soon I was on my way. I was advised to take pain medication before the anesthetic wore off but, with the whole pregnancy thing, I decided to chance it. And, as Chad mentioned, while expecting the worst, I never did experience any pain - even after the anesthetic wore off! Sure, there was some discomfort and the area was tender but no more actual pain in my mouth - truly life changing! If you need a root canal, look no further than Dr. Simpson and his entire team at Buckeye Endodontics, you won't regret it!

I had to get a root canal done. I was send to buckeye endodontics. Dr. Simpson and his assistant…read morewere lovely. I was so scared. They made me feel so comfortable and relaxed. I would definitely recommend buckeye endodontics. Okay,with that being said. Let's talk about his receptionist. I arrived on time,got to the receptionist desk ,stood there for a good three minutes. The receptionist was clearly visible and knew that I had came in to the office. Never looked up and acknowledge that I was there. Never said hold on I will be with you in a minute. She finally came over, with an attitude like somehow I interrupted her day,and asked are you the 1:15 fill this out and shoves a clipboard in my face. She was so rude and nasty.