This is a great full-service bike store and shop. Selling both new and used bikes; you can also…read moretrade in your bike as well. Additionally offering tune-up's, repairs, and the team does custom bike and wheel builds as well. I was in desperate need of a bike that could handle more city miles and riding after struggling commuting around the city on a mountain bike. I initially called the shop to see if they had any bikes in-store within my price point that fit my height/weight and within an hour of riding up there I was leaving the store with a new bike. I was able to trade-in my mountain bike and apply the funds toward discounting the nice new hybrid Batch bike I purchased. Purchasing a new bike here also includes a 1year free tune up as well. Great experience and find myself often recommending others here. Bikes for sale here at all price ranges and different types of riding, as well as selling any accessories/tires/helmet/supplies in store. Also have a website that shows current inventory that they keep pretty up to date!

Staff very nice, shop clean. Went in with a flat tire, I waited about 15 mins. came out with two…read morenew tires, they even polished & shined my bike. It looked brand new. Have turned my friend on to shop. Will definitely return when I need anything for bike!

I bought a FX 1 Disc from Ambassador Bicycles and it's been perfect. It was expertly assembled, and…read moreI've had zero issues riding it daily. The staff was friendly and made the whole process smooth. Highly recommend!

I needed a new tube for my bike. After a quick Yelp search for the best bike shops in Windsor,…read morecalled Ambassador Bicycles. The person answering the phone was super helpful, found the size I was looking for and confirmed they had it in stock. Bonus is that it was half the price of the one carried by Canadian Tire (who only had one that was in a open and demolished box, so couldn't be sure the tube was not damaged). The shop was easy to find on Waze, bonus that it is close to my favourite house-wears shop. What a pleasant surprise! Lots of bikes, shoes, clothing, panniers, and accessories. The staff were well knowledgeable, friendly and I believe I have found my new bike shop in the area (I'm originally from TO and needed to find a shop down here).

I went in here July 07, 2010. I was looking for something to compare the Trek 4300 and the Gary…read moreFisher Wahoo 2010 to. The owner (the son) said the closest bike would be the Norco Kokanee. He basically put down Trek and Gary fishers saying that they were not good bikes and if I had any knowledge of bikes I would go with the Norco. Anyways he said he would give me a sweet deal on the 2009 Norco Kokanee for $650. Yes even though it was a year old. I asked him how much was the 2010 Norco Kokanee he said $750. I ended up going back to the trek dealer which somehow sold Norco and found the 2010 Kokanee for $650. You don't understand how mad I was when I could have bought the 2009 model for the same price as the 2010. The trek dealer even had the 2009 models for an extra 15% off. This guy is a scammer and a fake. I'm going to upload the business card which he gave me which the 2009 prices on it. What a jerk. Don't buy a bike from this guy without shopping around. I'll enjoy my 2010 Gary fisher Wahoo I got for $599 knowing that this guy is a scammer and I'm glad I didn't buy anything here.

Have bought a few different bikes there over the years and they always go out their to help me out…read more They will not over sell me something I do not want or need. The service team also able to fix any issue that I have.

Great service! Highly recommended!! Current location is 1000…read moreDrouillard Rd., Windsor.

I broke some spokes on my bicycle The staff at city cyclery fixed the issue quickly. Additionally,…read morethey adjusted the chain on the bicycle. After driving away from the shop, the bicycle feels like a different bicycle. I highly recommend city cyclery.

My sister and I were looking at ebikes . We went to a lot of different places and bike blades &…read moreboards was the best place. Rick was awesome he help and answer every question we had. Rick never tried to push us to buy anything. Theresa & Diane Ps We will be back

Love love this store. Their customer service is through the roof. Their assortment of bikes is…read morephenomenal! You get such awesome value for your money from this store! Highly recommend them!

SOOO NICE!! Fast, good prices and wonderful people to work with, they had exactly what I needed.read more

He kept yelling at me and he did not even touch my bike, I ment by that he didn't even try to fix…read moreit.

Great place. Good prices. Friendly, attentive staff. I wish parking were more plentiful.read more

Back Alley Bikes! A fantastic place!…read moreYou want your bike fixed? The brilliant and friendly staff will provide everything you need, including the know how, to get it done! Everything you need is there. And the prices are amazing! You need a bike? Choose from hundreds! Spread the word to all your bicycling friends. Back Alley Bikes will help you with whatever you need. Love, H....

Great customer service and they are a full service bike shop. I would recommend to visit their…read moreshop for all kinds of bike needs.

I went in to get some new tubes for my bike. They were pretty busy for a morning so I wandered…read morearound for a bit until they could help me. I checked out the accessories, which they have a lot of, and some of the eBikes. Once the crowd thinned out, they were very pleasant and made sure I got what I needed. The prices were good and the quality of the stock was top-notch. It's the closest bike store to me in town, and I will surely shop here again.

I've been coming here over 25 years. just recently bought my son a BMX bike and decided to buy…read moremyself another one. When I had issues with the bike these guys didn't hesitate to repair everything at no cost, including giving me a new set of cranks without me paying a dollar, and they have always been willing to put in extra effort to make sure you leave with satisfaction in your visit. I wouldn't trust any review that's less than five stars when it comes to this establishment.

With the first order I purchased was a custom wheel, it took a little while but I was patient being…read morethey laced up the wheel for me and helped me pick the right sizes of spokes and what not. With the second order, I purchased forks and two tires. Didn't receive a tracking for a few days called multiple times...I ordered on a Friday at around 12:30am...didn't hear about anything Monday or Tuesday so I decided to call. They were saying that I could receive the items the next day or Thursday at the latest. I still didn't get a tracking number by Wednesday so I called again, they said the order was delayed because they didn't have one of the tires in stock...then, I got a tracking number. The tracking number said arriving Friday...it is now Friday and I have received a package. I opened this package up and it's just the tires...WHERE ARE MY FORKS?!?! The package was delayed BECAUSE OF THE TIRE!!!! I should've received the forks FIRST! As this was a 1 of 2 package...the tracking number was not provided for the forks. I called and the guy said he'd provide the tracking number right away....two hours went by and still no tracking. I decided to call again and he was making excuses for not sending the tracking. The status still said the forks weren't even processed for shipping and I asked if he could accommodate me by replacing one of the tires with a different color because it turned out that the shade of green that this tire was was not to my liking. I was asking him to send out a different color tire with the forks and a return label so I could send him the green one back, this was a MAJOR problem for him as he was acting like I was going to rip him off. I had spent over $600 in the past two weeks as a first time customer and he wouldn't help me with the tire...that was how I was treated over a $30 part when I spent over $600. He was saying it was my fault for choosing economy shipping but I only chose that because another employee said it would make a difference even if I chose the $50 extra shipping....so they lost my potential as a frequent returning customer. I should've received the forks first because it wouldn't have been a big deal to grab a different tire. These forks are specific for my frame and were $50 less with albes but now I wish I would've just ordered from source/sparkys to spend that extra $50 for better service. June 21st is tomorrow and it was my goal to have this bike put together by then, but albes has failed me. I've spent the last month collecting all these parts separately for my complete custom bike. There's no reason for lack of communication or for an order to not even enter transit until a WHOLE week later. Source/sparkys and eBay will be my go to vendors from now on, as for albes is dead to me.