I went her when it first opened. Always a solid crew. Bike-tune up is fairly priced and did a great…read morejob.

Took my bike in after being assured they could do the job just to get the bike back in the same…read morecondition. No money back just completely lied. Don't even think they touched the bike.

I bought a FX 1 Disc from Ambassador Bicycles and it's been perfect. It was expertly assembled, and…read moreI've had zero issues riding it daily. The staff was friendly and made the whole process smooth. Highly recommend!

I needed a new tube for my bike. After a quick Yelp search for the best bike shops in Windsor,…read morecalled Ambassador Bicycles. The person answering the phone was super helpful, found the size I was looking for and confirmed they had it in stock. Bonus is that it was half the price of the one carried by Canadian Tire (who only had one that was in a open and demolished box, so couldn't be sure the tube was not damaged). The shop was easy to find on Waze, bonus that it is close to my favourite house-wears shop. What a pleasant surprise! Lots of bikes, shoes, clothing, panniers, and accessories. The staff were well knowledgeable, friendly and I believe I have found my new bike shop in the area (I'm originally from TO and needed to find a shop down here).

Great service! Highly recommended!! Current location is 1000…read moreDrouillard Rd., Windsor.

I broke some spokes on my bicycle The staff at city cyclery fixed the issue quickly. Additionally,…read morethey adjusted the chain on the bicycle. After driving away from the shop, the bicycle feels like a different bicycle. I highly recommend city cyclery.

My sister and I were looking at ebikes . We went to a lot of different places and bike blades &…read moreboards was the best place. Rick was awesome he help and answer every question we had. Rick never tried to push us to buy anything. Theresa & Diane Ps We will be back

Love love this store. Their customer service is through the roof. Their assortment of bikes is…read morephenomenal! You get such awesome value for your money from this store! Highly recommend them!

I am completely blown away by the quality and the price of their service. I bought a used bike on…read morecraigslist two days ago. The bike's rear wheel was slightly bent. So, I decided to give this place a shot. In the process of testing the wheel, they found a problem with the chain and offered to replace it for $15. Pleasantly surprised by the price, I gladly accepted their offer. I hung around in the shop and watched them work. In the meantime, people kept dropping in with their bikes, but somehow they were able to handle it with great efficiency. After about 30 minutes, not only did they have my bike's wheel trued and chain replaced, they also made some minor tune-up, such as adjusting the brakes and checking the gears. All for the total of $35 ONLY!!! I couldn't believe it when I heard the price. I was charged twice as much at the other local bike shop, and they didn't even change anything! Now my used bike rides like new. I couldn't have asked for a better experience. I will definitely return for their service and send my friends there.

DO NOT TAKE YOUR BIKE TO THIS PLACE!!! Took my bike in for a tuneup and to be cleaned. $65 I…read morepurchased a new light $30 and asked them to install it. They did a half assed job with the tuneup bike still was riding a little wonky after a test ride ,, did not clean the bike at all, just took the cobwebs off of the tires TOOK OFF THE ADJUSTABLE BOLT TO THE SEAT AND REPLACED IT WITH A STANDARD BOLT where the seat can't move up or down ... Angry is an understatement when I realized it had to take my bike back to them mind you I live across town, not their problem but a huge inconvenience just for them to tell me I didn't have that adjustable part??????????????? As if I don't know the features on my own bike that I've owned for over 20 years The adjustable part is ALLLLL BLACK to match the bike. My bike is green, white and black and this man replaced my black adjustable bolt with an orange one. ‍ horrible waste of time experience. I'm so angry.!!!!' Save yourself the headache

Great place. Good prices. Friendly, attentive staff. I wish parking were more plentiful.read more

Back Alley Bikes! A fantastic place!…read moreYou want your bike fixed? The brilliant and friendly staff will provide everything you need, including the know how, to get it done! Everything you need is there. And the prices are amazing! You need a bike? Choose from hundreds! Spread the word to all your bicycling friends. Back Alley Bikes will help you with whatever you need. Love, H....

I went in to get some new tubes for my bike. They were pretty busy for a morning so I wandered…read morearound for a bit until they could help me. I checked out the accessories, which they have a lot of, and some of the eBikes. Once the crowd thinned out, they were very pleasant and made sure I got what I needed. The prices were good and the quality of the stock was top-notch. It's the closest bike store to me in town, and I will surely shop here again.

I went there to try out e-bikes. The two I tried were a Townie and an Aventon. Like both. I am not…read morebuying at the moment but there was No pressure, and they were very helpful people. If the person that I was working with was on the phone, then the next one came over to help. That's not a problem because they don't work on commissions. I went during the week and Ingot the attention I needed. Very knowledgeable and helpful. I ended up buying a new seat for my other bike. They are happy with whatever business you give them. My $20 seat was treated as well as if I were to walk out with a $2k electric bike. I will go back once I decide which way I'm going for a e bike.

I've been coming here over 25 years. just recently bought my son a BMX bike and decided to buy…read moremyself another one. When I had issues with the bike these guys didn't hesitate to repair everything at no cost, including giving me a new set of cranks without me paying a dollar, and they have always been willing to put in extra effort to make sure you leave with satisfaction in your visit. I wouldn't trust any review that's less than five stars when it comes to this establishment.

With the first order I purchased was a custom wheel, it took a little while but I was patient being…read morethey laced up the wheel for me and helped me pick the right sizes of spokes and what not. With the second order, I purchased forks and two tires. Didn't receive a tracking for a few days called multiple times...I ordered on a Friday at around 12:30am...didn't hear about anything Monday or Tuesday so I decided to call. They were saying that I could receive the items the next day or Thursday at the latest. I still didn't get a tracking number by Wednesday so I called again, they said the order was delayed because they didn't have one of the tires in stock...then, I got a tracking number. The tracking number said arriving Friday...it is now Friday and I have received a package. I opened this package up and it's just the tires...WHERE ARE MY FORKS?!?! The package was delayed BECAUSE OF THE TIRE!!!! I should've received the forks FIRST! As this was a 1 of 2 package...the tracking number was not provided for the forks. I called and the guy said he'd provide the tracking number right away....two hours went by and still no tracking. I decided to call again and he was making excuses for not sending the tracking. The status still said the forks weren't even processed for shipping and I asked if he could accommodate me by replacing one of the tires with a different color because it turned out that the shade of green that this tire was was not to my liking. I was asking him to send out a different color tire with the forks and a return label so I could send him the green one back, this was a MAJOR problem for him as he was acting like I was going to rip him off. I had spent over $600 in the past two weeks as a first time customer and he wouldn't help me with the tire...that was how I was treated over a $30 part when I spent over $600. He was saying it was my fault for choosing economy shipping but I only chose that because another employee said it would make a difference even if I chose the $50 extra shipping....so they lost my potential as a frequent returning customer. I should've received the forks first because it wouldn't have been a big deal to grab a different tire. These forks are specific for my frame and were $50 less with albes but now I wish I would've just ordered from source/sparkys to spend that extra $50 for better service. June 21st is tomorrow and it was my goal to have this bike put together by then, but albes has failed me. I've spent the last month collecting all these parts separately for my complete custom bike. There's no reason for lack of communication or for an order to not even enter transit until a WHOLE week later. Source/sparkys and eBay will be my go to vendors from now on, as for albes is dead to me.