This was just ridiculous. The man Ron came out to my mother in laws house more than once and never…read moreeven got rid of the problem. He kept charging her money for things that didn't even needed to be done. Then had the nerve to come back and say he could do it for another 400 dollars. Taking advantage of people is not the way to work your business. 10/10 do not recommend.

*Bat Free is the Way to Be*…read more 10 OUT OF 10 WOULD RECOMMEND As a native of Los Angeles, California (where the motto is "pave paradise and put up a parking lot"), and a fairly recent transplant to Tennessee, I was naive enough to think I'd never have to encounter nature. I'm not really sure why I thought that. The monster bugs on steroids should have been a dead giveaway. (Seriously, what are these things?!) My neighbor's anecdotes about bears, foxes, and snakes should have also tipped me off. But no, I was happy to wear my rose-colored glasses and think everything was Bambis and Thumpers, squirrels and chipmunks. Cute, fluffy nature. Nature that stayed in nature, a proper distance away. Far enough away to be far, but close enough to take a video. It was exactly 29 days ago that I was rudely awakened from this illusion. Literally. It was almost midnight and I was half asleep when my dog burst out of bed, barking viciously, all guns blazing. Naturally, I thought the worst. Demons. And I wasn't far off. A black-clad intruder in the form of a bat had entered my house. Yes, I had finally been introduced to the dark side of nature. And it wasn't pretty. Adrenaline and cortisol immediately began pumping through my veins. I felt the anxiety coursing through with each thundering heartbeat. Fight or flight? Flight or fight? I chose flight. Definitely flight. And not flight of the bat variety. That was out of the question. Gross. Obviously I needed help. And I needed it fast. (Cue Bonnie Tyler's "Holding out for a Hero"). I called every single phone number of every single place that could possibly assist me in my time of need. Unfortunately, the time of night was not conducive to the situation. One company ( I won't name names) actually did answer the phone, telling me I'd have to make an appointment for two days away. ( And what? Leave the bat to crash in my living room rent free in the meantime?) I made the appointment out of sheer desperation. They still haven't called me back. For all they know, the bat is still an unwanted houseguest that just can't take the hint that it's time to leave. Another company called me back in the morning, but I got grumpy vibes from the man on the phone. Grumpy McGrumperson did not seem at all concerned about my plight, and I decided I didn't need that kind of negativity in my life during this crisis. I was all out of hope at that point, when Critter Control messaged me back that they'd be able to come help me in a couple hours. Salvation!! Ron, and the entire Critter Control crew, was extremely pleasant during the whole process of removing not only the bat that had trespassed into my living room, but also the other bats they subsequently found in my attic. However, the process was not without its hiccups. A few more bats found their way into my living room through cracks and crevices that were not immediately obvious upon first inspection. But each time this happened, Ron responded to my messages quickly, and came to remove them as soon as he could. He was very patient and knowledgeable, and answered all of my questions and concerns. I'm happy to say that my attic, and living room, is now completely free of bats, and is sealed tight from any possibility of bat entry in the future. I'm also grateful for the quality of work and customer service I received. All in all, it's been one of the best experiences, minus the actual bats, of course. Will I tell everyone this story? Yes. Will I rave about Critter Control when I do? Yes. Do yourself a favor and call Critter Control first. Don't waste your time with the flakes and grumps of the world.

Fantastic interactions ... great knowledge, we came up with a joint plan, and recently contracted…read more First application is in 2 days. Thanks and looking forward to working together.

Due to having a Yellow Jacket nest at my back door, I was in need of an exterminator. This being a…read moreholiday week, I was having a difficult time locating one who would come to my house that day. The Pest Detectives saved my day and said they would be over. Needless to say, their quick response meant a lot to me. They arrived pretty quickly and took care of the Yellow Jacket problem. Travis and Matt are both very nice and polite men. I highly recommend the Pest Detectives.

Dennis Smith came out and took care of pests in a rental house that has been vacate for some time…read more He's very knowledgeable, friendly and extremely thorough! We will most definitely be having him come out on a regular basis!

Pest control technician Chad Alford serviced our residence day before yesterday. He arrived…read morepromptly as he had set up and proceed to complete the service very efficiently. He was pleasant as he always is. It is good to have a person such as he. Leslie Cole 818 Guaranda Dr #209 Johnson City, TN 37604

Billy has always been very professional and does a thorough job each month. We appreciate his…read moreservice and and dependability. Great Job, Billy!