IF YOU are looking for a highly qualified | EXPEDIENT | extremely accommodating | understanding |…read moreknowledgeable person with the BEST PRICES for your local U-HAUL NEEDS... let me save you some time! YOU need look no further than the FAMILY AUTO MART off Yadkin Road in Fayetteville, "Mr. TIM OWENS". You will thank us later. Trust me! First of all, he MORE than accommodated my husband and I --- Mr. OWENS BLESSED US!!!! Not only once, but TWICE. He understood the struggle and the stress of ensuring we had the: RIGHT size truck, equipment necessary, having it rented timely due to our own constraints, having to work around their store hours, ETC...... Mr. Owens had ALL if this in mind and was not only efficient, but cut right down to the BLUF (bottom line up front) and this is something my husband and I appreciate whole heartedly! Mr. Owens also knew that provided there is an astronomically high demand of U-Hauls in the Fayetteville & surrounding areas, that trucks are very LIMITED. Especially the large ones. He explained everything in great detail, gave us the assurance we were desperately needing, and met our needs instantly. He called us early, saved us a few days of worry FOR BOTH of our trips, AND safeguarded our reservation with his personal guarantee. This is the kind of service that you just don't see anymore unfortunately, but IT IS with Mr. Owens. In a world where there is so much going on, everyone having their own dilemmas rushing back-and-forth, and life just life-ing. We have to remember we all struggle, we are all human. Life is not easy. That since covid hit in 2020, many companies and businesses have had a huge hit. Everyone has suffered the effects and we are not immune to how that impacts us. Be kind. Be compassionate. Be helpful. It will get you so much further in life, and that's EXACTLY the kind of personal attention we recieved from Mr. Owens. Time has only proven he to be consistent and resolute whenever we were in need. Don't waste your time with anyone else! Mr. Owens, thank you for your immediate call backs, follow-ups, and assistance through our moving challenges. We truly appreciate YOU, your stories (Podcast Tim lol), and your seemingly effortless strategy to make everything better again. HAPPY U-HAULING! Your Florida Buddies, The Mercer's

They lie and they do not care...and they claim to be Christians!…read more They advertised a Kia Soul for $4,999. There were 4 pictures of only one side of the car. I live an hour away so I asked for a video and received a video of the inside of the car and again..one side. I asked for a picture of the engine and the whole car, but received a very blurry video. They listed the price at $4999 but lowered it to $3,500, which I questioned why such a huge drop. I went to look at the car and it was filthy..okay, so they cleaned it. It also had body damage that I never was shown in the pictures or video. The fender over the front right tire was damaged, there were scratches and some rust on one door, and small random dents. I did a Carfax so I knew the car had not been in an accident. They brought the car back around and the headlight was out and the back windshield wiper was broken...YET it passed inspection because they are authorized to inspect their own cars. That's an issue! The sales person looked at me and said, "This should not have passed inspection," his words exactly. I sent the car back to the mechanic 4 times to get little things right. I ended up buying the car ONLY because I just totaled my car and it was the same exact car, year, and color, except mine was top of the line, but I knew I could pull parts from my car and make this one right, so I bought it. I drove it right to my mechanic just to find out...the windshield wiper was not fixed, it was broke, the front inside tire was ball (that alone would not pass inspection but they are slimy so they do the minimum.) The car ended up needing a CATALYTIC CONVERTER AND A TRANSMISSION!! You can't imagine how pissed I was. The ONLY thing that saved me was I had the parts from my other car...that is the only thing that saved me but I still ended up having to pay an additional $1100 for them to get the car running right. What is so upsetting is they come across as nice people, but their morals are wrong. Understand this...they do what they have to do to get the car looking somewhat presentable, but remember I had to send the car back several times to have them fix things that were clearly wrong. At one point the mechanic looked at me with an attitude because I kept sending the car back. I don't have anything personal against them but their work ethics are horrible; they know better, but somehow are able to live, justifying their ill ways of not doing better or being honest. I called and told them I knew I bought the car as-is but I felt they should pay me for the tire that should not have passed inspection. Of course when I called, the women who works in the office was very compassionate and understanding and told me the owner would call me the next day. I haven't received a call from anyone yet and the nice, understanding tone I was given...was an act. I bought my 1st car from Cash4Cars in Graham. His name is Lee (336) 264-6487, and he is awesome! He is honest AND he offers you a 2 week turn around..if you do not like the car you can bring it back. I called him but he didn't have the car I wanted...if you're shopping for a car..check him out. He doesn't even know I am bigging him up like this but he's really a nice person. Oh, and I had a mechanic in Fayetteville go and look at the car for me. He told me the issues but never mentioned the major issues. They are located across the street and I believe they have a relationship. If you purchase anything from them...BUYER BEWARE!

I usually give not less than 3 stars to anyone for any kind of a service I received. But Auto…read moreexpress is special that they will get just a star and if I have the option to give them negative stars I would have given them. So let me start, I found them from the true car and I thought I have got the right deal, but let me tell you they don't tell you the right condition of the vehicle. First, they have put the vehicle for sale at 52k miles on it and when I went there to see that car all the way from Raleigh, it has 57k miles on it with the same price tag. They said they used for their purpose and it runs fine, and I believed it. Moreover, they kept calling about the appointment. I took a test drive and paid for the car and told them the issues I have found and they said they will fix it before they deliver it to me. They fix NOTHING, after paying for my car, they DID NOTHING. NO Proper response. whenever you call they sound rude. After purchasing vehicle, within a month my all dashboard lights started flashing and I had to change its hybrid battery and start up regular battery which cost me $6400 from Toyota and when I asked them they said it was working fine when it was with me and they weren't being honest about anything and they didn't do anything. Even they said they have done the recall on the vehicle they sold me but in fact, it was never been done. The sale girl is like don't call me and call to store. when I call there everyone is like talking to this and this person. In addition to that, they never send me my tag on time and I had to wait after my one-month registration expired and when I ask for the tag they said we will send it to me on Tuesday and they never send even though they got on Monday. They never are on their OWN WORDS and I will never ever rely on their stupid and slacking work what do they do. Basically, they aren't trustworthy and reliable agency for buying any car. Being an honest man, I would never ever Recommend to go to this dishonest, not loyal and slacker people to buy a car. They just want to sale garbage thing and never respond to any of your questions. If you think it is a good deal, make sure you want to get your car checked with other mechanics before buying from this place.

Thank you so much to Deisy for her help in buying our F-150! She is super friendly and very helpful…read morethroughout the entire process. She was able to give us some great recommendations that helped us though this stressful time of buying a vehicle which made it that much easier. If you're in the market of buying a vehicle I highly recommend going to see Deisy !

I don't think I can even explain the amount of frustration that Lafayette Ford has caused. They…read morehad my truck for 67 days and never diagnosed the cause of a parasitic draw. I contacted the Ford customer service center to resolve my issue and the service managers solution was to have us come pickup the vehicle. The manager wouldn't speak to me or return a call even with Ford calling them directly. I wouldn't be so upset except, instead of being honest "we didn't fix it" they put on the paperwork that it mysteriously disappeared on its own (not exactly in those words). So it has been in my possession for 30 hours sitting in the driveway and it's being towed again because the draw drained the battery. (hopefully it's not going to another worthless mechanic) On a side note the sales department tried to be helpful. Julie the loaner coordinator was very friendly throughout the whole process. She tried very hard to accommodate and keep us informed. Mark, the service advisor, tried his best but he was the middle man between an incompetent tech and unsatisfactory management. They were trying to blame the power drainage on our Apple tag keychain or accusing us of a 3rd party application. 2022 Ford F250 Lariat diesel with nothing aftermarket. Completely unacceptable

Had our Toyota serviced here multiple times and Victor Nesbit has never let us down. He's had to…read moredeal with the most stingy and frustrating warranty company on our behalf, always achieving full customer satisfaction. There is not a stone he would leave unturned to satisfy the needs of the customer. If this type of commitment to his customer relationships isn't convincing enough for praise, then his genuine character and friendly demeanor should say it all. He makes that corporate Toyota dealership feel like a small town shop after you get to know him. It only took working with him once for him to remember us and greet us like old friends the next time we came in months later. Give this man a raise!

Went In yesterday for my 15k service id heard this place wasn't good but my service was covered so…read moreI went in anyway. I marked my tires to see if they actually rotated them and they did not which makes me think there's more they didn't do. Horrible for the safety of their costumers and the integrity of the dealership, last time I will be going here.

I've bought 2 cars from EZ and that's exactly what it was, EZ!! Chris is such a nice guy and the…read morecars are all in great shape! I will refer people and buy from them again! 5 stars!!!

Was promise an extended warranty was told if anything wrong bring it back within 30 days and we…read morewill fix it well they lied when I came back on a safety issuereguarding the steering they basically told me it's my problem please do NOT give this dealership your business they will sell you a lemon and put it in a dress rate em negetive 10 as far as customer service goes. Piss poor customer service!

I've taken my truck in multiple times for the same code, they did different things but never fixed…read morethe issue. Eventually I had to be a code reader to clear it so it would not go into limp mode. I had a new code pop up so took that in and asked once more about figuring out the original code that was never repaired properly. This time they say they have the fix but now the truck is out of warranty and refused to do the repair for free. That's not good service, make it right with the customer.

I recently purchased a brand-new 2026 Chevy Silverado EV Trail Boss, and my first experience with…read moreChevy's charging network was disappointing. I asked to use a charger--something you'd think they would encourage for a brand-new EV owner, especially for the sake of marketing in a city like Fayetteville--but I was denied. For a vehicle at this level, I expected better customer support and a smoother experience. Instead, it honestly made me consider selling the truck and switching to Tesla, because their charging access and customer service are miles ahead. Chevy needs to do better with supporting new EV owners.

Fayetteville KIA gets a 4/5 because of Vincent. Of all the test drives I've been on he and Subaru…read moreare the only ones that requested my drivers license. Others have allowed me to get behind the wheel with no credentials and sometimes missing plates. So credit to him for being through. He was also in good spirits and was funny. We had a good time test driving the car and he took the time to find an Optima with a panoramic sunroof. Now for the bad. The Kia Optima was so barebones. So plain. No character or identity. Like the generic sedans you see in videogames. This is a 2020 and supposedly fully loaded. Where are the rear AC vents? The USB chargers? My backseat passengers will be taking a trip to the 90's with this lack of basic features. It did have push to start and sunroof was a nice touch. I just can't get over this interior. I know KIA and Hyundai are in the same family. This looks like a Hyundai minus the effort and attention to detail. Everything feels stripped down in here. I can't. I will same the exterior has a muscular, aggressive look but the inside is unforgivable.

Service department is garbage. No return calls never talk to anybody ever. They play ease e over…read morethe music playing in the showroom.