Walked in on a Saturday ready to spend a few grand on new carpet but was met with an employee who…read morehad no desire to help us at all. I felt disrespected and unwanted. We took our business to Shasta Lake Floors.

I have had (3) bad experiences with the guys that they hire to lay the flooring. A young…read moreindependent guy was recommended to prepare the sub floor that needed a 36"X 36" piece of new subfloor at entrance, using plywood, I got a bill over $1000.00. On another order I asked to have new bathroom viny, floor installer tells sales person they're is nothing wrong with the floor Denise, suggested a different idea for laundry rm.?! In fact the Bath lanolin had been water damaged, discolored, bubbling by toilet and when ripped up subfloor a wax ring needed replaced. I still continue to use Factory Flooring until the owner didn't like it when I I complained that installer wouldn't put old cleaned carpet in storage there, Installer saw a rattlesnake hissing earlier when retrieving materials for job there, he reused to put old carpet in covered storage so it was put in back of a truck. . I agreed too. Hers the topper he took left over laminate and key to storage, and Denise sales asked me what I want to do with it? Well since Factory Flooring is well aware I live in LA and Denise would hold key and laminate, That is when I said I don't want this guy installing my flooring on the next install, that was being placed. That is when Factory Flooring told me "lets part ways". Denise returned left over laminate and key at vacant home. Thank you Denise! I have a positive, other the bad opinions from All envoled, Service and instalation appears good!? Betty Yuill 10/02/25

I went to Norcal carpet broker in Anderson Ca to find some flooring for my new home and they had…read moreeverything that I needed! Not only were they very kind and professional, but the quality of the flooring is outstanding. They had everything that you would need all in one spot, which is very nice. You truly get great value for your money the quality exceeded what we expected for the price. I 100% recommend these guys!

From our first encounter with Hilary, who came to measure, we knew we chose the right company to do…read moreour floors. She was on time, super friendly, listened carefully to us, and measured the house accurately and quickly. The rest of the crew were knowledgeable, efficient, and easy to deal with. The installer was lightening fast and did meticulous work. The entire process was easy and the price was lower than we thought it would be. The best tradespeople so far in a large pool of contractors helping us fix our new house.

We had Very bad customer service! Also very shady and scammy employees. Do not go there! We…read moreattempted to order flooring but just kept coming up with very bad and hard sale practice. I would never recommend lumber liquidators to anyone.

[From Google Reviews]…read more Horrible customer service. No communication. Been waiting weeks to get my floor fixed. Everything was great until we got to the installer point. We had no idea when they were going to do it as they haven't contacted us at all. Then randomly one day we get a message, "hey are you free right now?" Like are you serious? I just moved into the new house and haven't moved the boxes out of the way. Luckily I just got off work and was able to move the boxes out of the way and do the install, but there was no communication of "hey what time and day works for you?" Like what? We were completely in the dark. After the floors were installed, in every room (3 rooms) there were air bubbles in the floor or something because when I walk over it, it feels like an air bubble. We have a slab foundation so there should be no creaking (correct me if I'm wrong). Not only that but the caulking applied to the baseboards was just smeared all over the wall. There's also a bump underneath the vinyl, like they left a screw or something underneath it. It's like cracking through the vinyl board now. Overall the job was messy and did not look good at all. When you're paying 4k+ for some new floors, this is very disappointing. Been on customer service for weeks with Jared, all he tells me is that the contractor will contact me within 5 business days. It's been more than 5 days and he tells me YET AGAIN to wait 5 more business days. Mind you, I waited more than that because I wanted to give the contractor a couple more days. So in reality it was more like 8-9 days the first time and 6-7 days the second time. He finally promotes my case to the higher ups. Now I'm with someone named Omar who is handling my case. Once again no communication apart from the automated messages. I've emailed him 3 times. No response. At least I was getting somewhat of a response with Jared. TLDR: Bad communication, Horrible job, Worst customer service. Will never go through, or recommend LLFlooring.

We had Polytek of Reding bring back to life our outside kitchen/patio. Our flooring needed a…read morerefresh and Polytek did such an amazing job. They were reasonable, quick, and explained every detail along the way. Don't hesitate to call them. We strongly recommend their service.

My parents contracted Polytek of Redding to do their back patio in May 2019. They laid the patio…read morewithout any joint lines and within just a week or two a crack appeared. When my family contacted them about the crack they said "we're a Christian based company and we make sure we do quality work", "it looks better than when it was just concrete" "can't do anything for it as we won't be able to match the color". Since then the cracks have gotten much bigger and the patio looks terrible. Do not use them, they have done nothing to help my family after taking $3500 for this poor patio job. My parents have a beautiful home and will now have to incur the expense of tearing this hideous work out and replacing it.

We contracted with Majestic Builders in 2022 to build our outdoor covered patio. We selected the…read moreAlumawood material. Our installation was delayed due to Covid-19 and their inability to get the materials. Our install was scheduled for April of 2022 and was completed in July of 2022. The installation crew was fantastic! They were professional, courteous, on time and cleaned up each day after they were finished. They answered any questions or concerns we had. The electrician and his team was also very professional, courteous and provided detailed explanations on what he would be doing. The GM Jordan was very thorough, courteous and professional during his final walk through. He went over every aspect of the job ensuring it was installed correctly. He took photos and documented any areas of concern or that he wanted to have looked at more closely. The project took 6 days to install and two days for the electrician, a total of 8 days. We are overjoyed with the final project and so glad we decided to use Majestic Builders. We will enjoy our outdoor patio for years to come. We would highly recommend Majestic Builders and their team. Their work is top notch and the products are great! Janice and Mario

We contracted with Majestic Builders in 2023 to build our outdoor covered patio. Tyler came out and…read morelistened to what we wanted and answered all our questions. On the build day they showed up at the time that we were told they and went right to work. They left there work area clean and closed all gates in the area that they were working. On the day of final walk through with Tyler it so happened to be raining, we happened to notice a minor leak and pointed it out to Tyler. They were professional about coming out right away to fix the leak. I am happy to say that it is leak free now. We also contacted with Majestic Builders to repair an other enclosed covered patio that was built by an other contractor & had leaked since day one. We never was able to get him to come out and repair it. We are happy to say that Majestic went all out and it is now leak free.

Do not let these guys install hard flooring like LVP or laminate without taking off the baseboards…read more It is cheap and lazy, especially for how much they charged. They did so for me and now it is impossible to replace my baseboards. Anything flooring related, just follow this guy and do it yourself: https://youtube.com/@homerenovisiondiy?si=aii15aohVXJCED0v

New living room carpet purchased from Carpet One in Redding, CA and installed by Jake who did a…read moreprofessional install. Perfect color and quality for the living room. It was Jake's birthday so my husband gave him a cupcake when finished with the install. Jake was pleasant, knowledgeable and professional. Excellent!!

I had a great experience working with Elijah. He was very professional, stuck to the schedule, and…read moredid an excellent job on my home. Everything was completed with care and attention to detail. I would definitely work with him again and highly recommend him to anyone looking for quality flooring work

This guy is legit!! I am renovating a house that was built in the 60s and was delighted to find the…read moreoriginal hardwood floors underneath all the gross carpet we pulled out but they were in pretty rough shape. I was on the fence of just covering them back up but Justin worked some serious magic and restored them, and was even able to replace/repair a section that was missing some planks - I am in LOVE! His prices are more than fair for the work he is doing, and he was able to give me a quick turnaround so we could move in on time. Thank you again Justin! THIS IS YOUR GUY if you need your floors restored or repaired.

Justin at CHF did a wonderful job on our hardwood floors. Don't look anywhere else, he is the…read moreperson to refinish your floors. I called 7 different flooring contractors, only 3 got back to me and he had the best quote and was able to start right away. Justin called or texted regularly to keep me posted on scheduling and progress. He explained the multi-day process, sanding and curing times so we knew exactly how to plan around the work. He is a try craftsman, recognized our 60 year old wood, matched with a piece we needed replacing, and really cared about preserving the beauty of our floor. Justin also has all his own equipment, didn't rent cheap models from box store. He finished on time and within budget, did an excellent job. I couldn't be happier with the end result. Honest guy doing quality work at a good price, no complaints.