Outstanding customer service! There was an unforeseen problem with the delivery of a recent order…read morethat I placed (not due to Wishing Well Florist), and Nikki and her staff did everything humanly possible to ensure the situation was rectified. They really went above and beyond in a very caring and empathetic way. I would highly recommend supporting this business for all your floral needs. Thank you Nikki's Wishing Well!

The delivery handout was great! Very nice lady , one thing I would say you guys could do better is…read moreif the flowers are wilting away, switch them out before handling them out. I don't think anyone would want to receive wilted flowers. Don't get me wrong I love the arrangements you guys do

Super expensive.. terrible customer service.. possibly ok for the locals who don't know any…read morebetter.. low quality for the money..

Really disappointed. I ordered anniversary flowers on behalf of my dad for my mom. The order was…read moreplaced online and I received a confirmation email. They did not receive flowers on their anniversary and I had no contact from the store. I followed up by phone with no answer and no voicemail set up. I called again and answered with a response that it's lucky they answered because they're busy prepping for a wedding. Once they looked up the order I was told it wasn't fulfilled because they needed more money? They were agreeable to deliver same day and put something together. I was told it won't look exactly like the picture. At this point, the sentiment was lost. The flowers delivered looked nothing like the order. I understand big orders like weddings bring in more money, but this incident is ridiculous. The flowers are pretty, but my order was completely forgotten and left feeling like an inconvenience.

What a great flower shop in Walworth County. I used them for flowers for my 10- year anniversary…read morewith my wife. They were easy to talk with on the phone, easy to purchase from, and delivered a gorgeous bouquet right on time when they said they would. A fantastic experience.

I called this local flower shop that is near my sisters business to order flowers for her…read moreanniversary. All I have to say is WOW. Look at the pictures. These flowers were worth every penny I paid. The lady I talked to was friendly and they were delivered on time. Thank you so much. My sister loved them. I highly recommend.

I ordered a sympathy plant basket on May 20, 2026 for delivery on Friday, May 22, 2026 after 2…read morep.m., so the recipient would be home to receive it. The basket was not delivered, and I received no notification. After learning this on Tuesday, May 26, I called the florist twice and left two voicemails. I also emailed them. I received no response. Late in the day, I texted the phone number left on the business voicemail asking where my $187.67 sympathy basket was and received a response that said, "I was out of the shop, and my staff didn't know where to deliver it to. It will be delivered sometime today. I'm sorry and will credit your purchase for $50." The item was delivered but left outside in the heat when the recipient was not home. No credit was provided. I texted the owner again on May 23 to demand the credit for the poor service and the breach of the written order. I did not receive a response.

My mother-in-law died and since the funeral was in AZ, my sister ordered a plant to be sent to us…read moreat our home in Lake Geneva, from Jodi's Floral in Elkhorn. After a couple of weeks, my sister asked me if we received the plant. We did not. My sister called her florist in Racine, who arranged the delivery through Jodi's Floral in Elkhorn. The florist in Racine had already been charged for it. The Racine florist attempted to call Jodi's, but no one answered. Messages were left for Jodi and no call backs were received. I never got the plant, and the money was finally refunded back to the original florist and ultimately, my sister, once the Racine florist filed a complaint with the FTD. DO not do business with this florist. I am just thankful that we didn't have to use Jodi's for the actual funeral as we would not have gotten the flowers for the service!!

Went there Sunday morning to get a few plants to put around my deck. Still had a decent selection…read moreconsidering its well into July. Plants are watered daily as needed and look healthy. The place is huge so expect to walk a lot. They have carts for your plants to make things easier. Two different employees helped us and were very knowledgeable about the plant we were interested in. Parking is good. Prices are average! We will be back.

Disappointed. I've been here twice and they overcharged me both times. The first time they got away…read morewith it because I didn't realize it until I got home. The price in the yard says one thing and the price they charge at the register is different. Because you can't see the tally as the cashier is ringing your things up you'll get to wait as she issues you a refund when you catch her, if you do. I'm wondering how many people don't realize what's going on there. I won't be going back.

Wanted to send flowers locally from out of state, and had been in Tattered Leaf Designs Studio…read morepreviously, so I knew exactly who to call. Asked for something in a price range, gave the occasion and some info about the recipient, and on the day of delivery, I received a photo and delivery notice. I have to say this: the flowers and arrangement were spectacular! The container was perfect (corrugated tin, for a gentleman), the arrangement was anything but typical, bottom line -- GORGEOUS! I could not be happier with the final product, and will definitely order again next time I need to send flowers in the area. You won't be disappointed. Thank you for making someone's day that much brighter - you did NOT disappoint!!!

I can't even begin to express how happy I am that I chose Joanne from Tattered Leaf to provide…read moreflowers for my wedding. From the minute I walked into her shop, I knew that I would love her. The shop itself is extremely cute and Joanne is full of great energy and ideas. I came to her with very little ideas for my wedding and she somehow came up with a dream vision that she executed perfectly. The bouquets were so fun, pretty and unique as well as my centerpieces. I asked her to decorate a metal arbor for my ceremony and she completely transformed it. All of my guests were raving about how pretty the flowers were. Not only is she great at designing floral arrangements, but she went way above and beyond for me by helping hold the back of my dress as I was walking around before the ceremony, as well as asking if there were any other last minute things that I needed done. She truly is amazing. An extra bonus is that she is VERY reasonably priced as well.

Quality. My husband bought a dozen red roses for our anniversary. Not sure what he paid but three…read moredays in half are drooping. I have trimmed the bottom. But not helping. Be nice if they would Last longer than four days

So impressed with the service here. Called this morning to request a bouquet be delivered to a…read morefriend needing a little pick me up. Gave them a price range, and asked for them to create a cheerful arrangement. Got a text from my friend WITHIN THE HOUR that the arrangement was delivered and was beautiful. NOW THAT IS WHAT I CALL AMAZING SERVICE!

I ordered 3 growers bunches of flowers from Lilypots to use in arrangements and on a cake for a…read morebaby shower that I planned, and I am definitely pleased with how everything turned out! Cassie answered my emails very timely to ensure the bunches were ordered properly, and they were very clear on what options I had. I chose Lilypots over a slightly less expensive option because the customer service they provided definitely helped mitigate the stress of party planning. Overall, I was very happy with the experience! Picking the flowers up on a Friday afternoon was a bit more difficult due to the many weddings and deliveries they are often juggling, but I totally understand this is a crazy year and weddings are the core of their business! They called me about what time frame I could get my flowers and were very apologetic it varied from their store hours, but I definitely appreciated the open communication and customer service! Also, they have designated free parking in front of their shop for customers which is a huge plus in Lake Geneva!

I cannot day enough amazing things about these florist and their amazing shop. I just chose them…read morefor my wedding flowers, and upon my initial consultation I knew I was making the right choice! Laura and Cassie were so kind, sincere and helpful in choosing flowers that would work beautifully together. My bouquet was absolutely stunning and I got so many compliments on the pergola decoration all night. I am absolutely thrilled and will recommend this shop to all of my friends. Working with them was truly amazing and they were such a gorgeous addition to my day! I cannot say enough awesome things. Work with lily pots and you will get stunning bouquets, gorgeous colour combinations, and a fantastic group of people to support you and ensure your happiness!! Ps. We chose sunflowers, maroon dahlias, pink free spirit roses and blue delphinium. Incase you're curious ;)

Wonderful shop and love the suggestions for the arrangement and for a live plant. It's been around…read morefor 40 years and there is a reason for that. Excellent

What a great flower shop! I called to have a few items delivered over to my mother's house for…read moreMother's Day 2024. The person on the phone was so helpful and friendly to talk to. Mom LOVED everything! :) Give them a shot! Support Small businesses!