They require you to use self-checkout here now. And you can only use coupons if you're logged into…read morethe app. I'm just going to go over to Hobby Lobby . They don't even have anyone to do check out regularly. I'm sick of companies like this cutting entry level jobs by using things like self-checkout and making customers do the labor. It's cheap and tacky

products were great, too bad the guy behind the counter was absolutely GEEKED. bloodshot eyes and…read moreeverything. guy could barely measure a yard of ribbon. me and my friends were scared asf and got out of there immediately after we payed

Terrible customer service. Some lady worker did not make eye contact with me when I asked her a…read morequestion and she responded very rudely. I also often struggle to find what I need at this location.

My experience at this location was terrible. I was shopping when I urgently needed to use the…read morerestroom. I went to the back but couldn't find a single employee. Since the restroom doors require a code, I walked to the front register to ask for help. The cashier called for someone to open it, so I walked back--but no one ever came. When I called the store to follow up, the employee was incredibly rude, telling me I had to wait until they finished ringing up everyone else. They seemed completely unconcerned about a customer emergency. I was so frustrated that I left without using the restroom and even abandoned all the items I had planned to purchase

Quality framing and good customer service. Will work with you to pick out an appropriate frame if…read moreyou don't really know what looks best. Delivered the finished piece when promised and for price quoted. Nice work.

I've bought quite a bit of stuff off of them the last few years including a P&H 161 and my Valley…read morePintail. They tend to have a lot of little bits and pieces that you don't find in other stores. It's not a flashy, fancy looking store but they know their stuff and they often have what I'm looking for when other stores do not. Great selection of kayaks and they also carry Hobbie Cat stuff as well.

Don't get me wrong- Luna Tuna has a crazy good selection of items from Mexico and the Southwest…read more The store is full of awesome displays, and items that you would buy if you had $50 to splurge with. And despite giving it only 2 stars, I do recommend that people shopping in Ipswich check it out. I don't think there are any similar stores in the Ipswich downtown area. My problem with Luna Tuna stems from the owner. When the store was newly opened, my boyfriend and I went inside and were awed by the displays and the items for sale. Now, I have no idea if this is against small store etiquette, but we dared to ask the owner where one of the items came from because we'd seen it at other stores and really thought it was cool. This was the wrong thing to ask of this woman. She immediately became much colder, and then accused us of owning a store and trying to find out where she got her merchandise. She even asked us where our store was located! And, when we assured her that we did not own a store- well, you could tell she didn't buy it. That's no way to treat your customers. Whenever I drive by Luna Tuna, that's all I think about; not the cool items, but the weird treatment when the store was brand new. And, that's what I tell my friends when they ask about the store. The prices are high. I felt they were higher than you should expect to pay for Mexican collectibles. There are stores all over the area (particularly Artesanos in Rockport) that offer the same items for less money. Again though, if you're on vacation and stuck in Ipswich with only the downtown to shop in then I guess the prices are fine if you feel the need to buy something. Moral of the story- don't weird out your customers. People ask questions. Why this woman would assume that meant we owned a competing store and were "scouting" her store and sources is beyond me. And, since this is the only time that's ever happened to me, the memory has stuck and I always tell people. Not a wise business move!

Nostos is an amazing local hobby shop that sells cool vintage toys, magic the gathering cards, and…read morecomic books. The store is extremely well put together, and clean. The owner Krisy went out of her way to email me back immediately (multiple times) when making a long drive to visit the shop. I wish we had a store like Nostos in my town!