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    Quiet Pleasures

    5.0 (4 reviews)
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    Royal Jewelers - Be very selective in what you bring them to work on.

    Royal Jewelers

    3.7(51 reviews)
    0.0 mi
    $$

    Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

    Avoid at all cost. Horrible. Overpriced and not worth it. Terrible customer service. Go elsewhere.read more

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    Royal Jewelers - Packaging

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    Brahim's Jewelry

    Brahim's Jewelry

    4.8(34 reviews)
    10.3 mi
    $$

    just now New…read moreRecently, I lost my wedding ring which had never come off my finger since the day I was married In June of 1989. All I can say is that I was pretty distraught at the time because I never thought that I would be able to replace it exactly. Then I remembered great experience I had A few years ago when I had to resize some jewelry at this jewelry store. Luckily, my wife's rang was the same as mine so we took a few pictures And sent them to this jeweler and magically they were able to replace the ring with an even better model. All I can say is there is one word that tells all about this jeweler and that word is quality. Check out the picture below.and you will see what a great job they did helping me to replace this very important piece of jewelry that never came off my finger for nearly 35 years. All I can say is the ring that they made for me is better than the original and when they say they make custom jewelry, they don't just make regular custom jewelry. They make stupendous custom jewelry. That said, I am telling you go to the showroom and talk to Amina because she is a superstar. Before you buy any jewelry check out what they have to offer because everything they have is unique and of very high quality. I was very sad when I first reached out to them, but they may be very happy with the quality of product that they created from scratch. Check out the picture below for proof.

    I'm truly sorry to write this review, but my patience is gone. I have had continuing issues with…read morepoor communication - calls and texts not being returned, prices not being provided, etc. It hasn't been just once or twice and it's unprofessional and uncomfortable to have multiple pieces of jewelry there and no one replying. Over a week ago I received apologies but it is still happening. It only takes a few minutes to reply - saying you are busy is not an acceptable excuse. Additionally, one item was not completely repaired the first time. Frustrating. It's disappointing to read good reviews and have this kind of experience. I've left another message and sent another text - PLEASE reply so that I know what is ready so I can pick up my jewelry.

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    Brahim's Jewelry
    Brahim's Jewelry - Handcrafted sapphire leaf earrings -- Marquise-cut blue and violet sapphires set in warm yellow gold with delicate leaf-inspired design.

    Handcrafted sapphire leaf earrings -- Marquise-cut blue and violet sapphires set in warm yellow gold with delicate leaf-inspired design.

    Brahim's Jewelry - 14k rose gold diamond band with organic design

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    14k rose gold diamond band with organic design

    Quiet Pleasures - jewelry - Updated May 2026

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