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    We worked so hard and the decoration was only up for about an hour.
    Laura P.

    If there was a way to rate 0 stars I would. I booked this place to have my son's very first bday party, y'all can imagine how excited I was since it had been planned for weeks. I booked a 5:30 to 7:30pm. Me and my family got to the place at 5:00pm to start unloading the food, snacks and dessert we made to celebrate his birthday. It was pouring rain. We were told we needed to wait outside because there was a whole another party going on until 05:00. The guests didn't leave until 05:10-05:15. At this point my hair it's all frizzy, my guests started to show up WITH NEWBORNS and it was raining. And we were STILL told nobody could go in until they "sanitized". Around 05:20 they finally let "mom and dad" in. I asked if my sister could come in instead of my husband since she was going to be the one decorating. They said no. She needed to wait 5 more minutes outside in the rain with my 7 month old nephew. Finally my husband gets upset and tells OUR family to at least walk into reception since we were 3 minutes before the "entrance" time. Then the staff proceeds to tell me that I can't have them inside and I need to tell them to go back outside for those extra 4 minutes or so. Excuse me what?! I am completely stressed out. More guests arrive and there I am, looking crazy, trying to decorate with everyone staring at me and my sister while we put up the balloons. It was embarrassing. When we're finally done setting up all the decor, one of the girls that works there tells me "so that I'm not confused", that they usually do cake and try to get everyone in one room by 6:35. It was 06:20. We had just got done decorating. They had nowhere to put up the piñata (even tho I went there 3 days before the party to make sure they knew I was bringing a piñata but somehow they had an inflatable in the piñata room). My husband ended up HOLDING the piñata while the kids pulled the strings. They sell in their website this "amazing birthday bash experience" well don't do it. It is not pleasant at all. The "energetic" staff isn't energetic at all, they were just starring at everyone looking awkward. They didn't "lead" any games. And they constantly "had to call their boss" to get answers. I wish I could get a refund for such a disaster. I am NEVER EVER EVER booking this place again. It is a total rip off.

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    6 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    6 years ago

    My son and I love this place! Clean and such a great place for him to be social and learn!

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    5 years ago

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    7 years ago

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    5 years ago

    A very fun place for younger children. Took my 2 year old cousin and he had the best time!

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    8 years ago

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    4 years ago

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    5 years ago

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    Ask the Community - Romp n' Roll

    Review Highlights - Romp n' Roll

    They wouldn't let me lift a finger.

    Mentioned in 2 reviews

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