Dr Fritschle is treating my son in an inpatient program in California. I'm not sure now this is…read morelegal but tele-health makes all kinds of things possible. My son is diagnosed with schizophrenia, which she is not an expert in. The prior reviews about her schedule staying on time resonate with me. She is very in control of her schedule. Too in control to take care of her job. We discussed a well organized plan to switch his medication. He was on zyorexa and Deepa off. She said that if we were going to do that we had to get him off depacote as this is not compatible with caplyta. After six weeks of titrations down on the depacote she told him he can't have caplyta, which has been highly recommended for him by some other professionals I've engaged. Turns out caplyta is compatible with depacote (so she was just wrong and out my son though unnecessary stress taking him off of it) and he needs to be titrated off or zyorexa to take the caplyta. She told us she talked to the drug rep and he said it didn't work for schizophrenia. Not what he said. I was able to check. Titration off of zyprexa would require extra check ins with my son (see love of her schedule). I set up an appointment with my private consultant so she could learn what she didn't understand. She didn't show up after agreeing to make the call. My son is very disappointed. He wants to have better mental health without the side effects or zyprexa. Anyway, she's may be great in some cases but she's out of he depth, and is so focused on keeping her time under control she has failed to help as needed.

Dr. Fritschle gets 2 stars rather than 1 star because she always runs on time. You will be taken…read moreback at the time of your appointment. That is very, very rare. It can also be a bad thing though b/c if you need an extra 5 minutes with her, you aren't going to get it because she runs on schedule no matter what, even if she has to cut you off. I don't like that. I also gave a second star because the office employees are all extremely nice and friendly. They always made me feel very comfortable. I'd prefer to not get into the medications I take, so I'm not going to. Suffice to say, there's a particular medication I have been taking for over 15 years and it is not a medication which you can just stop taking cold turkey because it can cause a stroke if you do. This is a medication that Dr. Fritschle refused to prescribe to me any longer, and that was fine with me. I knew I would have to find another doctor. She and I even discussed this. No problem. She gave me one last prescription for the medication which would last one month with no refills; however, the quickest I could get an appointment with a new psychiatrist because I was a new patient was 5 weeks out. Dr. Fritschle refused to refill the prescription. She even refused to give me a prescription for it even for just a week until I could get in with the new doctor. I absolutely did not understand this because as a doctor, she knew this was a medication I could not stop taking cold turkey. In the end, I had to go to my internal medicine doctor and he gave me a prescription for the medication until I could get in with my new psychiatrist. I'm lucky to have such a wonderful internal medicine specialist who was able to get me in immediately. It was a hassle, a pain, and caused me a lot of undue stress. When she called me, she was actually quite rude about the whole issue while on the phone with me. That was unnecessary. One would think a psychiatrist would not want to cause their patient any stress. I feel she was not looking out for my best interests as her patient.

Dr. Kingsley. She is a caring, knowledgeable physician who understands the challenges I am facing…read moreand is open to discussing my concerns. I appreciate that she does not dictate. We work collaboratively to determine the best medication and action plan.

First psychiatrist I've seen in a LONG time that actually treats me like an adult and includes me…read morein the treatment plan. She discusses all medication options with me and allows me to make an informed decision - she doesn't just write a script and send you on your way. She explains all the pertinent side effects of whatever she is prescribing but also explains how she expects it to help you. Wait time is about 15-30 minutes, which is normal. Her assistant, Pam, is an absolutely wonderful person to talk to if you need to get in touch with the doctor right away. She has a great demeanor and you can tell she thoroughly enjoys her job. I am very glad I found Dr. Kingsley.

NEVER EVER SEE DR. WIKSTROM. My rating wound have been "0" stars, but that wasn't a choice. He is…read moreall the bad everyone is saying. I was a patient of his and he could have cared less about me. He just kept writing my scripts and upping my doses until I had a car accident. STAY AWAY!

Don't go here. Do.Not.Do.It. I was stupid enough to see this man for about 2 years. I was never…read morewith him for more than 5 minutes and most of the time it was less than 5 minutes. Every question I asked, he dismissed. The first and only thing he would ask was, "How are you feeling?" As I attempted to answer the question, he ignored me while he began writing prescription refills. He never heard a word I said. Just handed me the prescriptions and pushed me out the door. He could care less if the prescriptions are working or not, but since he has you addicted to the meds, you really have no choice but to keep taking them. Thank goodness I finally woke up and started seeing a real psychiatrist! As if the doctor isn't bad enough, the woman who runs his front office, Ramona, is a huge power-tripping b****! She always spoke to me like I was a piece of crap and I heard her speak the same way to every other patient that walked in the office. I have never in my life encountered someone so rude and abrasive working in a doctor's office as her. Cash only here. No credit/debit cards accepted. Ramona will make sure you pay up font and she will also make sure every other patient in the office hears all about your financial business. Interesting he only takes cash. I wonder if the IRS is aware of this. Also, if you truly want to know how bad this doctor is, read the filtered reviews. I'm sure they both got filtered by Yelp because they were written by people w/ no photo or other reviews on Yelp, but I can vouch for the fact that the reviews are 100% accurate. I am well established here on Yelp and I very rarely give 1 star reviews. Hopefully my review will stick around so people are well aware of how horrible this doctor is (and don't forget about the horrible receptionist)!

I have suffered with bipolar, depression, and anxiety for over 30 years.- not to mention thyroid,…read morefibermyalja, asthma problems. I have lived in 3 states and seen numerous doctors. This is the only psychiatrist who has ever helped me to feel like I can live a happy life again. He knows his medication and the side effects- even the uncommon side effects! I did have to see him every 2-3 weeks but after a year we came to a awesome out come! If you need a doctor who can help you to get better look no further.

Dr Martinez and his staff come away with 5 stars! He is a compassionate and very good doctor. He…read morehas always spent the time I need when making an office visit. I see their MH counselor and she (Polly) is fabulous! The staff is very professional in both locations I have been to (st augustine and Orange Park).

Love my therapist and have been very happy here. Always friendly and helpful!! Best by far. Connie…read moreis amazing!!

Waste of time. I began with Tanya; she was ok at first but then began falling asleep in our…read moresessions. Moved onto Nancy King for my husband and I. She did give us some homework and we completed it. But it seemed after the first session she wasn't interested anymore. I then saw Louise, Geesh who is here to listen and advise and who's the patient. Overall, I am very disappointed with counseling from this " Wellness Center". Do not waste your time or mental health.

This is the best behavioral practice in Jacksonville, perhaps even Florida. One stop for…read morepsychiatry, talk therapy and addition. What makes a significant difference are the staff and practitioners. They genuinely focus on the patient care rather than making money. Dr. Amit, Ms. Hayes. Ms. Mitchell, Ms Shelly have made a hue difference in the life of our family at large and for which I will always be grateful.

While the provider I saw, who has since left, was great, they tell me 3.5 months into the year that…read morethey are now billing me for my prior visits at self pay rates of $250 for 30 minute sessions despite having insurance. This is because they refuse to work with my insurance provider's management company. This was explained as they will not reach out to anyone except Cigna even though our plan has ClaimDoc manage the claims for Cigna. ClaimDoc attempted to reach out to them multiple times prior to the beginning of the year insurance change with no response. If they had simply said no, we will not take that insurance, or do anything to make this work, then we would not have these issues. They now want $1000 for 4 30 minute sessions. They were already paid by insurance that went through for one of them and are now trying to tell me that I am going to pay for that too because they don't think they were paid enough. Even my HR rep who previously dealt with them is having this problem. They refuse to help in any way or work with our insurance management provider. Then you are left to deal with the fallout of their mismanagement. Just avoid.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

If you schedule and then ask to reschedule appointments outside the 24 hour window for…read morecancellation, i.e. you call them two days before--and explain that your agoraphobia is currently keeping you housebound, or your car breaks down, or the state of mental health care in NE Florida is a mess and you live two hours out and you are unable to get there for whatever reason? They will allow this three times and then the receptionist will tell you *never to call back*. They will never accept any reason or problem. People with mental health issues are quite capable of having some real difficulties, after all, but you know, apparently we're just wasting their time. So get lost. I think that it's unprofessional and frankly, grotesque. I'm not talking about cancellation, I'm not talking about rescheduling on the day of the appointment. Just a request to reschedule. I have never experienced anything like this in thirty years of accessing care, even in the initial stages of care. Oh yeah--it was during covid, too. Too freaked out to show up, germaphobe? Too bad, don't bug us again. Just unbelievable.

I guess Dr. Peterson somehow missed managed his schedule and forgot he had an appointment this…read moremorning. My son was scheduled to have his first appointment today After waiting 30 minutes he never got to the office or returned the calls of the office. Hopefully he's OK but we will not be returning!