My husband went here for his immigration medical exam. Christine, helped us with all our inquiry…read moreand provided us with details on how to go about the process. It was smooth from start to finish,grateful to have come across this clinic for this type of service. Friendly staff and knowledgeable about the process. I would recommend this clinic for your immigration medical needs. Thank you for all your help.

Extremely nice dr. and staff! Dr Sung (the sister) was a…read moregood listener and she gave me a real vibe that she wants to know about you to attend you better. The nurses explained everything carefully and made sure you understood. I will go back if I need other medical needs.

Well, it looks like I'm not adding anything new here, but Dr. O'Connell is truly the worst dr I've…read moreever encountered in my life. Would not address my concerns, told me that since an INQUIRY I had was contraindicated on a box of medication, he would not think about it any further, and then just walked out on me. He should have retired years ago.

I've been a patient of Dr. O'Connell's for sometime. Yesterday was the last time that I will ever…read moresee him again. I came across some medical records and wanted the Dr. to explain to me, why he put some things in my records that I didn't understand completely and wanted to hear his reasoning for it. First off he was late for the appointment, which is not the first time. He entered the room complaining how busy he is.... That is not how you treat paying patients. It is not my fault that YOU are overworked or overwhelmed or that you over booked! I waited 30 days for this appointment and then YOU were late to the appointment! My time is just as valuable as yours!!! I immediately told him that this should only take a few minutes and he could move on with his day. I confronted him about what he put in my medical records and he immediately gave me some BS story about INS coding and blah blah blah. He straight up lied to my face and that was the last straw for me. He then berated me for wasting his time and that this could have been done over the telephone, I immediately let him know that I wanted to see him in person for the explanation. His story was such BullSh&!, he was like "Oh I just used that code because of this and that" Straight up lied to my face. He didn't have to use that code unless he really believed that. He got called out and literally didn't know what to say other than lie. He is the kind of doctor that thinks everyone else is uneducated and he is all knowing! Absolutely ridiculous!!!! How can I continue to see a doctor that I no longer trust?!?! So with that.... I'll be looking for a new primary physician.

I found out my doctor retired. So sad to see him go. I decided to pick a doctor closer to home. I…read morewas pleased with the outcome. It turns out my new doctor knows the doctor that retired and the cherry on top is that they're friends. I am blessed to be closer to home.

Doctor Arielle Tucker does not take care of her patients I explained to her that I needed this…read moredocument sign in order to work. I went up there she signed one document which was the wrong one I took it back got the right one and then she's gonna tell me to take 2 to 7 business days to sign it, my wife explained when I'm there and explain the situation. She told me she would have it ready and she still didn't have it ready for me so don't trust her. She will not take care of you as a patient.

Had the pleasure to meet Dr Abraham Golbari. I switched over my insurance carrier and was really…read morebummed out about having to find a new doctor. I went in today for blood work and a referral to see a gyno. My appt was at 945am. I arrived at 920am, completed paperwork, saw the doctor, got blood work, and was out of there before 1030am. I prefer morning appointments as it doesn't get so crowded. Now prior to coming in, I was concerned about whether or not my experience would be pleasant after reading all his reviews. After coming in, however, I realized that people are just impatient and expect miracles. The staff was nice and so was the doctor. I'm glad I came in even with my doubts. My only suggestion is to get their parking lot repaved. There's chunks of cement missing.

Very rude staff. I don't know what I've done to them to treat me that bad. This is the first time I…read morevisit the clinic. It'll be the last time.

I'm only giving 5 stars because of Dr. Kirolos and his staff. Actually getting a human on the phone…read morecan be very challenging. The whole Venice family network can be difficult to navigate, I know they've been making some Changes but it's so overwhelming to get a hold of the front office, scheduling can be a nightmare BUT when you get in office that all changes. Dr K is a rockstar! Super thorough very professional great service. You can tell he actually cares and we'll go the extra mile for your family. I genuinely appreciate Dr. Kirolos!

I have been with them over a year now. During that time, I…read morediscovered I have breast cancer and other ailments as well but none were discovered by the SBFHC. I had to go other clinics to find them out. The waiting is horrible too. I am waiting an hour and a half for my hip x ray results. If you are considering visiting one of those county clinics, please do not come here. The facility is clean and the staff friendly, but I have never seen by a doctor here, the nurse practioners know nothing and getting an appointment ( only by phone and they make you wait as long as 30 minutes!) is hard. Cancelling appointments are also not very clear since you have to do it through the automated answering machine.

I thought all the one star reviews were overly negative and done by people who just like to…read morecomplain. I was wrong and would like to apologize to you all. The medical tech was solely focused on checking boxes - namely could I pay. And, unfortunately, the doctor wasn't much better. He looked at my wounds with mild disgust and of course asked several times how I was going to pay. They're getting at least two stars because I did get care, but I'd never willing come to get it again.

I'm extremely disappointed with our experience at Concerta Urgent Care on Monday, March 23…read more To start, the front desk employee was kind and patient, especially considering she was the only one working the front at the time. She made an effort to inform every patient about the long wait due to limited staff, which we appreciated. Unfortunately, that was the only positive part of our visit. My sister came in because she had been experiencing dizziness and blurred vision in her left eye for three days. After waiting about an hour, she finally saw the doctor, and the consultation lasted roughly another hour. She clearly explained her symptoms and concerns, but the doctor dismissed them and simply told her to eat something and take Tylenol because she hadn't eaten that morning. My sister explained that she hadn't eaten *because* she felt unwell and wanted to come in as soon as possible. It made no sense to us why her ongoing symptoms over several days were reduced to that explanation. We left feeling uneasy because nothing had really been addressed. Thankfully, my sister decided to call the VA hospital afterward. She spoke with a nurse practitioner who immediately told her to come into the ER that same day. At the hospital, we learned that my sister had actually experienced a mild stroke and has a hole in her heart. While I understand the clinic was busy and short-staffed, that does not excuse the lack of thorough evaluation and care. This could have had an even more serious outcome. We will never return here and would not recommend this urgent care to anyone.

This was my first time at this Kaiser facility and my first time seeing an endocrinologist after…read moresome concerning test results. The text-message check in is very convenient and there is ample parking. I saw Dr. Andy Chen. He was very nice and listened to my concerns. He also answered all of my many questions. The pharmacy was fast and took less than 10 minutes to give me my medications.

This review is solely for the optical department only…read more Upon arrival, I checked in through my phone on time. I stood in line anyway to make sure I was checked in. The people at the front desk didn't acknowledge me as I stood next with no one in line. There were 3 people at the reception desk. One on the phone and two available. One just looked at me and looked forced to say something. Didn't smile, didn't greet or say hello. Nonchalant and just dismissive. However people who were older and of a different race got better treatment around me. I also waited an additional 30 minutes after my appointment. The only reason I'm giving this department 4 stars aside from the wait and slow receptionist area, is because of Dr. Lam. She was amazing. She was so sweet, took her time, knew what she was doing, she was gentle, and reassured me with all the things she was saying. She answered all my questions, and performed all the necessary exams as a follow up. She also cleaned the equipment every single time before using on me. Dr. Lam was also friendly, and made conversations with me. After the doctor did all the exams, she directed me to check out with a staff member and I was out the door. It was easy and smooth. I highly recommend this doctor. She's very knowledgeable and easy to work with. The department just needs to work on the receptionist area. Be more friendly, and attentive.