I can't say enough about Judi Jordan. She will go above and beyond to help. If you live in Santa…read moreClarita or any other area that has been deemed high fire zone home insurance is near impossible to buy. Many providers left California and the ones that stayed have raised the price of coverage. We experienced this when our company decided to leave and left us not knowing where to go for answers. We looked around and like many wanted help. In out search for help we came across Judi Jordan, JSG Insurance . We spoke with her and let her know what we were going through. She right in and made us feel like there was hope. She started working with the few choices we had left. She made the process painless and stayed on top of all the requirements. She helped us through it all step by step. She is the type of person that wants to help, and I mean really help with no strings attached. When you work with her, that's what you come away with. She has a kind heart, and the motivation to want to help. You don't meet people like Judi anymore, not anymore. If you do get the privilege to work with her, please take it and you'll see what I have written here today is 100% true. Always grateful to you Judi.

I called JSG Insurance out of the blue after my previous carrier non-renewed me and I suddenly…read moreneeded to find new coverage fast. From the very first call, Judy was warm and helpful, and she connected me with Doug, who patiently walked me through every option, answered every question I threw at him, and genuinely educated me along the way. The owner, Jon, clearly runs a team that cares about doing right by their clients. I ended up with coverage I actually understand and feel good about. Highly recommend this team.

My family and I have been with Lucas insurance for over 30 years! They are an amazing company and…read morealways provide a personal touch! We have been in some very tough situations and they've always been there for us like family! I would highly recommend Lucas insurance! They are professional, very well priced, and provide excellent service!!!!

My daughter is a first time driver trying to get quotes for auto insurance. She was extremely…read moreconfused as to why the person she spoke to, Mindy, was so rude and hung up on her. After speaking with us, her parents, I then tried to call the company back. Mindy answered the phone again, stated that she is in fact the one that spoke to my daughter. She refused to let me speak to anyone else, stated that she is the manager. She was extremely rude to me and even hung up on me. That is really unfortunate. I would never do business, nor refer anyone to do business, with this company. I'd give less stars if I could.

Today I spoke with Melody. I am a Geico customer and had an issue with Geico servicing my…read morehomeowners policy and was told that Melody was the supervisor who could aid me. I am currently working on a loan and Geico and the Underwriting company they work with Arrowhead have been gaslighting me and have ultimately made the unsupported decision to terminate my policy based on "non-payment" that was paid and yet was to my understanding refused by Arrowhead, despite my continuing followups and provided records aiming to ensure they would not cancel my policy. Melody is the least professional and rudest agent I have ever encountered who literally decided it was professional and appropriate to have a debate with me, rather than have some empathy and help me. The claim that Geico has "millions of accounts" does not suffice that Geico could not do their due diligence to ensure that my policy was not canceled by Arrowhead, incorrectly. This is not the last Melody or Geico or Arrowhead will hear from me. Someone needs to address this gals professionalism. The most classless rep or "manager" I have ever spoken to.

HEATHER IS AMAZING!!!…read more She is one of the most considerate, intelligent, and respectful salespeople I have ever interacted with. Well done Heather, you deserve a raise!!!!

Crystal is AMAZING! As a lender, I always need a fast and reliable insurance agent. Her prices…read moreusually beat competitors as well!

Extremely professional, quick with communication, and best of all: gave me the best quote for…read morehomeowner insurance out of like 8 different companies. Definitely recommend Crystal! :)

I called Russo Insurance for a quote today after seeing their 5 star reviews online and spoke to…read morethe owner Mr. John Russo. I was absolutely blown away by the unbelievably helpful and extremely knowledgeable customer service Mr. Russo extended to me while on the phone seeking an auto insurance quote! I have done business with many different insurance companies in my lifetime, and not one of them has come close to the customer service I received from Mr. John Russo!! I will be using Russo Insurance Services when I move back to California and feel beyond blessed to have found this highly professional insurance company on Yelp today!!! It doesn't get any better than this in the world of insurance companies, and I'm one picky woman!!! I give Mr. John Russo and his company Russo Insurance Services a million stars.....easily!!!

Best in the business hands-down I've been with them for 15 years. John and the girls are top…read morenotch!!!! James Jordan

Spoke with Chris this morning to go our car insurance policy. Chris was very patient and…read moreknowledgeable of what we needed for our car insurance. Good rate, and Chris was extremely courteous and easy to talk to. Thanks Chris Aubrey

I was searching for a new policy for my vehicles. I was texting back & forth with a State Farm…read moreAgent. The agent was very patient with me since I had a budget. Awesome rate. Awesome team. Awesome customer service. They were all so easy to talk to & it eased my worries & stress and it really gave me a piece of mind. Thank you so much Chris Aubrey & State Farm Team. I am now recommening State Farm to all my family & friends.

Hello I want everyone to know if you are looking for a great insurance company with an excellent…read moreset of workers you must try Tony Kim - State Farm Insurance Agent. I have been with this agent over 30 years and I am so happy with then all the sales associates are great , very patient and easy to work with. Always eager to answer every question with answers, they are very knowledgeable about thei job and ready to give you the best service. Thank you Ruby Innis Cottle

My mother has been with Tony for over 40 years never thought we'd be here but this review is very…read morenecessary and won't be the last step we take. My mother has a 2009 Nissan, it's been fully covered by this office for over a decade and for some reason for the last few months we have been having problems when it comes to her bill. It is never the same amount each month and when you call to see what's going on they blame California going up on prices and will say you made changes to your account that you and God himself know you did not. My mother's bill went from 72$ to $138 to $369 dollars in the matter of 2-3 months even though her car has not moved for over two years leading to no damage or accidents or even increase in mileage. I called yesterday and spoke to a nice lady (can't remember name but it was not Leslie or Olga) to get a understanding of what the hell is going on she seemed as confused as me but end up finding out someone changed my mothers mileage from 8k to 12k not based on my mothers mileage but based on what drivers are doing in the area????? I said that is crazy because my mom does not drive and it's not fair to be paying for a quote thats not accurate for HER driving. She said she could have them make an adjustment if they could get a updated odometer I explained that my mothers car is dead and unable to even open so we would need to call road ride service in order for that to happen but because they closed at 5 it wasn't enough time so I told them I would call back in the morning after we got the car jump started. Skip to the next day I go through the app to call for roadside service and I'm hit with a message saying that I don't have roadside service which is ridiculous because we have been using that 5 times a month damn near for the last two years minus these past few months because my mother has been in and out the hospital due to Covid so it was of no use recently. I call the office to get more clarification of what is going on and that's where I am greeted from the lady Olga who decided to laugh in my ear while I explained how unfair this is especially for a 83 year old woman who is trusting in you guys to handle her account accordingly especially since she's been with him for 40+ years. She looks at the account and tells me that my mother doesn't have road side service because she doesn't have collision...meanwhile my mother nor I have called to remove that but when I told her that she says thats what the agent Leslie wrote in the notes so there is nothing she can do about it I would have to talk to the person who wrote the note. Mind you this is not the first time this Leslie person has messed up our account or made things difficult where I had to call the next day and try to convince these people she made the mistake. Even got on the phone with her where she told me I was lying and I decided I would never have her help me again. Unfortunately I fucked up talking to her again a few weeks moving to fast and not realizing who I was talking to. Just stay away from here man. Now my mothers insurance is canceling tomorrow because in order to get road side service back on they are requiring I pay for liability when my insurance should be full coverage. It's such a let down to have to go through this now my mother is worried for her life insurance policies because these people obviously don't care about their customers anymore just trying to rip any amount they can from older folks and anybody else who doesn't pay attention to their account. My best advice if you have to deal with these people to avoid the hassle of moving things over go through the customer service line rather than the office ...the calls are recorded and they won't have the chance to lie on you.

Please consider The expertise of Escueta Ins Services for all of your insurance needs. I've been…read moretheir client for over a decade now and I couldn't more satisfied. I call Dahlia for everything! She is very knowledgeable, incredibly professional, and super kind! She takes time explaining everything you need to know about your policy. She really goes above and beyond for her clients. Call and get your quote now!!

We've been with Escueta Insurance Services for 5 years now and are very happy with their service…read more They are courteous and highly skilled professionals who work hard to get the best deals. We currently bundle our car and home and our rates are very reasonable. They were even able to obtain earthquake insurance for our home which is difficult in California. Whenever we have questions, they are responsive with detailed explanations.