Two employees came out to look at the car. The technician kept putting his greasy hands all over…read morethe paint on my car. I asked him several times to not do that, and even got out a fender cover to protect the paint, and he still continued to do it. The other Prime Auto Glass employee kept asking him to stop as well. Bottom line, they would not fix the small rock chip because they said it had too many spider cracks radiating from it, and made a mess all over the hood and A pillar of my car. I took it to a competitor, and they fixed it with no problems. I will NEVER go back there. EVER!

I went here to get my tint done and they had a decent price so I went here. I got here at a…read morescheduled time of 11 AM which I left the car there and expected to pick the car up about 3-4 hrs later (which is a little long for tint lol) they didn't finish the tint until 6:00 PM even after the shop had closed at 6. This took way too long and they didn't even give any updates until I called my self.

I needed vehicle wraps and custom signs for my upcoming business, and Dylan came through in style!…read moreHe was very kind and detailed during our consultation, and his pricing was competitive and fair. The quality of the work is top-notch and I'm really glad I used the kraken shop for my business needs. I will absolutely recommend them to my friends and family. Thank you, Dylan!

From the owner: We're a legendary team of artists who specialize in Decals, Branding, Design, Signs, Vehicle Wraps,…read moreTint, Auto Detailing & Custom Apparel! We're look forward to setting sail on your next project!

4th time to have my vehicle windows tinted. Easy and super quality work. Strongly recommended.read more

Best shop in town. Always buy my tires from them and and have my vehicles tinted there. Excellent…read morework. Quality. Fair pricing. You won't be disappointed. Support local, ya'll!

Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

Jared the owner and Jaden were amazing and super helpful. Those that think UPF is expensive, in…read morethis line of work sometimes what you pay is what you get. Don't try to save money on a car or boat you just spent a crap ton of money on with value pricing tint and PPF. Spend a little on quality work and materials that compliments your stuff. Jared was easy to talk to about my needs on a new 2026 Model 3. Got the Xpel Tint in 20% with 65% on the sun roof for heat blocking. Couldn't be happier. I would highly recommend bringing your car here for tint and PPF needs. Good honest craftsmanship. Will come back for all future needs. Thank you Gents!

What an outstanding product and customer service!! The detail that Jarad and team put into your…read morevehicle is awesome. They work to bring out the true color (origonal) of your vehicle. The work can even deepen the color better then when bought. Then UPF adds the life time protective ceramic coating. Get with Jarad to get your vehicle taken care of today. Again, outstanding product and service. I'm highly satisfied.