I posted this a week ago and took it down, deciding to give Marc the benefit of the doubt. But a…read moreweek later, he has not responded to any (multiple) communications, so here it is. This Bike Shop has closed (both of them)! First, I have purchased a few High End Bikes from Marc previously and while he's a little prickly, his advice has always been sound, if not a little off-putting. Even years ago it was hard to tell if the shop was going to be open or closed, so you had to call and make arrangements ahead of going there. It was one of those places where advice was good, but customer service was always lacking. Now, if you go to the old website it links to a new site called Seven24 Bicycles. The new website lists some pretty attractive bikes at very good prices, but it fails to mention that these are all old models that he's attempting to move on to clear out his stock from the stores. This presents two issues: - The shop is no longer listed as a dealer for the bikes he sells. Not sure if these bikes come backed by any manufacturers warrantee. I seriously doubt that any of the manufacturers will warrantee a 2021 model first sold in 2026. I'd confirm my suspicions with the owner, but he refuses to answer any calls, emails, or texts. - Marc (the owner) is very difficult to get in touch with, if you call it says to email, if you email he replies saying to text. Took a few attempts, but finally got in touch with him. Made arrangement to meet him at a non-retail facility on a Friday after he said it was the best day to meet up. Friday morning as we were in route, he cancelled on us and said we'd need to meet on Sunday. Sunday morning we drive to his "warehouse" (30+ minutes each way) and he's a NO SHOW! Waited a half hour and called and texted with no response, I have called, texted for a week now, he refuses to respond. We ended up buying one bike from Trek there in San Marcos and one from REI in San Diego. Don't bother with this guy, it's a waste time your time. It's pretty clear he doesn't need customers.

The day prior I was reading over Mark's website. I noticed he was closed according to his store…read morehours in San Marcos as well as Escondido. His website states he'll open on days he is closed per appointment only, so I went ahead and gave him a call requesting an opportunity to visit today Sunday, April 16th at 3pm latest. Sure enough he was there for us. At the end of the visit we ended up purchasing three BMX bikes. Although we went to his Escondido location, I'm certain he has a wide selection in San Marcos. Thank you for the personalized assistance Mark!

Mike did a great job on my bike. Responces were quick, making the appointment was easy, prices were…read morefair. and the job was done super quick. If i have any bike issues I'm definitely coming back.

Outstanding service. Personable, professional, and affordable…read more. My son's e-bike needed front/back brake repair. I scheduled an appointment, Michael sent a text when he was on his way with an ETA and was right on time. He repaired the brakes in a timely manner and walked my son through how he repaired and adjusted the brakes. It's like we have a brand new bike again. Michael even adjusted the headlight no extra charge. I definitely recommend them!!!!

Great communication, excellent service, clear pricing, and quick turnaround. Highly recommend for…read moreany bike shop services you need!

I never thought my fork could feel this good. I told Johnny what I was looking for and he did not…read moredisappoint. Being a lighter rider I struggle getting my suspension feeling good. Went with Johnny's recommendation on valve/tune and also got their 3.1 piston. Fork feels like butter!

Very nice business oriented company. We text and schedule my…read moredrop of a week later my bike was done and ready for trail.

"Don't waste your time here, they can't even fix a flat tire properly. Want less money but still…read moredon't solve the problem."

Paul is amazing - he is the only mechanic I trust with my bikes. And I have to say the mobile…read moreservice is the best for busy people like me!

Paul was fantastic. He's like a one man band. Showed up punctual and eager to start working on my…read morebicycle. He did an outstanding job making my bike not only run brand new, but look brand new. Good attention to detail and well worth the service. He has a wealth of information as far as making your bike more fluid and efficient. I found myself a new mechanic. Price well fits the service. Worth every penny.

Arrived in Carlsbad from out of state and needed my Juliana Furtado serviced for a quick tune up…read moreand a cross threaded derailleur after the bike had travelled across country in a bike bag. Quick turn around service and the bike worked beautifully and was able to keep up with the MTB ladies ride in Sun Valley, Idaho and with my little nephews who I was visiting in Carlsbad! P.S. If you love supporting young entrepreneurs (can't believe he's in HS) who are knowledgeable and engaged, then this is also the shop for you! Win!

Great customer service and professionalism. I will return. We took our daughter's ebike here to get…read morethe brakes fixed. It was fixed quickly and well.