Now, the dealership decided to send me scam advertisements in the mail, making it look like a check…read morefrom the government. What a bunch of sleezballs!!!!! Does anyone at this place have any decency whatsoever? I called them and said "how do I get you to stop sending me crap?" and got hung up on. Called back a couple more times with similar results. What lovely people.

In December of 2022 I purchased a pre-owned 2020 Toyota Rav 4 from Roundtree Toyota in Lake City…read moreFl. I was under the impression that the vehicle was in good working condition and was never informed of any previous mechanical issues. I purchased a "bumper to bumper" warranty and accepted the vehicle. A couple of weeks after taking delivery of the vehicle I broke down on the interstate and had to be towed. I do not know what the dealer did to get the car running but about 2 weeks later I again broke down on the interstate and had to be towed. This time the dealer told me I needed a new battery ($395) which I found unsatisfactory when I had just purchased the vehicle. I informed the dealer that I was not happy with the vehicle. I am a 73 year old veteran that suffered a stroke in 2022 and must travel to the VA hospital frequently. I cannot risk breaking down constantly. I began to experience additional electronic issues with the vehicle (blue tooth not working, maintenance lights coming on and off and the air bag failure light staying on). The dealer informed me that I needed a software upgrade for several hundred dollars. Each time I went to the dealer with an issue I was told that I needed to pay a $200 diagnostic fee to determine if the problem was covered by my warranty (it never was). I was in a bad situation as I fell behind on my auto payments as I kept having to pay for repairs. I asked the dealer to trade out the vehicle but he said he could not do that. I was searching through the glove box and found an envelope that contained all the previous owner's personal information (address, phone number, etc) and copies of repair invoices from this dealer for many of the same issues I was experiencing. I feel that the dealer knew this vehicle had serious issues but chose to resale it any way. It is my contention this dealer took advantage of me by selling a vehicle with known issues and a warranty of no value. As a result I have to surrender the vehicle with possible negative impact on my credit as I cannot afford to have continual repair costs and risk breaking down constantly. It is disgraceful that a dealer would treat a 73 year old veteran this way for the purpose of making a dollar.

Corey was great! Made the process smooth and easy! Took care of concerns and was extremely helpful.read more

worst customer service ever! Will talk you into buying a bunch of warranties you don't need and…read morethen when you need assistance using policy you purchased they will blow you off, not return phone calls, and make you feel like you're an idiot who can't read. Only when you say legal action in writing do they start to return your phone calls. don't buy anything from this business. Worth the drive to go to Starke!

So I called a salesman Elian that I had met on my previous visit to ask if they had a VERY SPECIFIC…read moretruck that I wanted. While on the phone my salesman located the exact truck I wanted and told me it was his day off but if I was interested he would meet me at dealership. I told him yes I was interested and that I was on the way. Upon arrival a lot of the paperwork was done but there was a catch, I already had 2 auto loans and to get a third is impossible. Well almost impossible, because Elian and the team at I-75 Autos not only found the perfect vehicle for me but got me the loan I wanted on my terms. Other branded dealers of this company should follow what these guys are doing to the tee. Thank you again to Elian and the whole I-75 autos team.

I did not purchase a vehicle here, however I did drive an hour+ from Jacksonville and can share my…read moreexperience with others. Johnathan G(sales person) was great. I placed a request for information and photos on their website and received a text from JG later that evening. I asked if he could send me additional photos as well as how many keys came with the vehicle. Sure enough I got the answer and pictures the next day, even a video of the vehicle. We informally agreed on an out the door pricing with Tom O(Sales Manager) at $17,500 out the door. That was pretty much the reason why I drove all the way here. I figured if someone could confirm a simple request and we could agree on a price, it would be worth the drive. I made a last minute appointment but luckily JG was available Okay - Here's the reason for the two stars. The dealership's atmosphere leaves a lot of be desired. The music was way too loud btw. I waited a while because the car was still being detailed and when it was pulled around it was still dirty. It was washed but with minimal effort. There were soda stains on the driver and passenger side as well as smudges etc on the windshield. The battery to the key(s) was dying. The vehicle was still in trade condition it appeared. The test drive went smooth. Once we got back to the lot I checked out the exterior of the vehicle. Everything worked as it should lights, hood latch, trunk latch, gas door took a few tries. Once I popped the hood I noticed that the battery terminal was rusted - Both the negative and positive. The piece that holds the hood lift in place was missing. I'm a big stickler when it comes to how everything looks under the hood... At that point I wanted to turn away but I figured why not let's see what we can do on pricing and I can figure out the rest. Once I received the offer at JG's desk it was at 17,900 which was higher than the amount we spoke about previously. Apparently Tom wasn't there and Isaac was the guy in charge. We got it down to 17,600 with them replacing the battery terminals. Having to replace or fix something on a 2017 still baffles me. Isaac decided to go into information overload by saying how much of a good deal I was getting and they are losing money by selling the car at 17,6 so on.... At that point I wouldn't even be comfortable with 16k out the door with what the car still needs. Long story short. I walked and was glad I did. The car had a lot of wear for a 2017 and sadly, my 2009 same make and model is in better condition with over twice the miles. From what I was told they don't perform repairs here so I'm sure the fluids and filters weren't touched either. We have over a hundred of these used car dealerships in Jacksonville and to be honest I should have asked for more pictures before making the drive.

The absolute best customer service I have ever experienced! Nothing but smiling faces while you're…read morethere! They didn't push any vehicles on me, they let me test drive and decide for myself if it was the truck for me! And it was! I've always been weary about buying used at a car lot but I happened to find an amazing deal and an amazing truck! Thank you guys so much!!! Definitely will be coming back in the future!

These people were great to me helping me when no one would !! they got me on the road and kept my…read morejob !!

I've only been impressed with Rountree Moore. I got a 2023 Nissan Rouge here and my salesperson was…read moreReagan who was super-helpful, friendly, and no pressure at all. She was very patient to answer all the questions I had and the sales process was very straight-forward. A couple months later I decided to get this Rouge serviced and took it back to Rountree despite living closer to the Gainesville Nissan dealership and had Kinsley as my service representative and Tyler was my mechanic. Kinsley was super-attentive, nice, and listened to everything I asked her about and if she didn't have a ready answer she went and got Tyler, the actual mechanic, to come talk with me. Which he did and was also super straight-forward about everything. Very nice guy and seemed very honest. In example, I wanted the auto start/stop feature completely disabled because it annoys me and he said he couldn't do that on this model, sorry. An honest answer up front no beating around the bush like with many dealers or mechanics. Having gone through an absolute circus in Savannah, Georgia with my Honda getting it serviced up there at Grainger Honda a few times this was a very refreshing experience in small-down honesty and friendliness all the way around.

Yea Please believe reviews on this place its terrible just a bunch of money honey inconsiderate…read morepeople here they cars they sell are worth nothing of the value they charge and if you buy something used I pray for you they don't know how to maintain vehicles at all and let them sit in the back for extended periods of time which is bs vehicle gain problems from sitting the brought me a 2019 kia soul and it seems to have sat for no shorter then 6 months battery was dead they sold it to me that way aswell and dryrotted tires but had a ton of tread so obviously they parked it and it sat there until someone got it and I happened to unfortunately be that person these guys do not care at all the CEO came up to finish everything just to get me out the door because with there bare minimum 3500 dollar fees which mind you is INSANE for people who do nothing but sit on there ass and wait for people to come to them sitting at a desk all day they made sure to get me a in a car hence "a car" didn't matter to them what problems it had just another paycheck to them will Never in my LIFE buy a car from here and will recommend ANYONE I know away from it no one deserves there hard earned money to be taken when half the people that come in to buy a vehicle work in way worse conditions then they do and they get paid 4 times as much never seen such a self conceded dealership in my life.

Driver was great ! Thanks for the prompt assistance. Appreciate it…read more !!!!!!!!!!!!!!!!!!

Thomas was the best! Courteous, helpful, and very quick to get me and my car safely off the side of…read morethe road and to a local mechanic. Thank you, Bryant's!

We have taken our Toyota and our Lexus in for service, and they have always done an excellent job!…read more The service work, and all inspections are well-documented on video, and they always have a price estimate, before doing any work! Our Rep Blaine, for this visit, was courteous and efficient, getting us checked in and checked out easily.

From the owner: As a premier Florida Toyota dealer, we have a huge selection of new and used vehicles from which to…read morechoose. Lake City Toyota online and offline customers enjoy vehicle specials every day. We offer Toyota service & parts, an online inventory, and outstanding financing options, making Lake City Toyota a preferred dealer serving Lake City, Valdosta, Tallahassee, Lake Butler, Branford, Fort White, Macclenny, High Springs, Live Oak, Sanderson, Jasper, Mayo, White Springs and Gainesville buyers.