I would not recommend to hire FRG to do your flat rubber roof!!!…read more In summer 2023 FRG came to redo the roof drain cap which was never installed properly at the first place by them back in Feb 2019. The roof has leaked every year since then and had 3-4 repairs. In April 2024, the roof drain clogged again(we have no trees around). The roof rain water seeped through under the roof drain compression ring, then flew down to the outside the drain pipe directly into the first floor bathroom wall and the basement floor. Fabio blame the leak caused by the drain pipe itself, not the roof. The drain pile has no integrity issue simply because after the roof drain debris cleared, the water leak has not occurred unless there is a heavy rain. And this only happened after FRG reinstalled the drain cover in summer of 2023. He did not apply for the building permit for this job either. To make the situation even worse, Fabio send me a $600+ bill for climbing up to the roof to check the leak and clearing the roof debris showed in the photo. But the roof leak is not fixed! I am a 30+ year real estate professional and have referred him a few jobs in the past. Sorry Fabio, not a job end up like this. What a nightmare.

Thank you FRG for the prompt services and professionalism…read more We are very pleased with our project Their patient staff is amazing and they are very kind and knowledgeable Thanks for taking the time to understand our needs and waking us through the process , explaining options and redirecting us to the best options available Communication and timeline were essential for us and they managed to Excel Throughout the years we have done many Renovation projects and we truly appreciate the value of a good service Looking forward for our next project

They replaced my roof, and I couldn't be happier with the end result. They care about the customer…read moreexperience just as much as the quality of their work, and they offer a great financing option as well.

Responsive to my request and clear on what would be done…read more Small job to clean a shed. Shed roof had thick moss grown on it due to growing tree growth producing too much shade to area. Jason and coworker power washed the roof taking off the moss, washed the sides and it is sparkling. Will get the tree cover cut back and get some sunlight into the area.

Frank the owner was extremely pleasant to work with! Even after signing a contract in which I was…read moreobligated to pay full price, he didn't make me. The original scope of work was a little easier to fix than thought. Knocked off a significant amount from the contract. The work they did to fix my metal roof was top notch as well. Highly recommended!

Really great company, amazing workmanship. Showed up on time, finished on time, and it cost what…read morethe original estimate said. We've easily got the nicest roof in the neighborhood (cedar) because of these guys. As a side note, they manufactured truly gorgeous copper gutters for us.

Noreaster Roofing completed the roof on my lake home today, and I couldn't be happier with the…read moreentire experience. From the beginning, Rob was great to work with. He took the time to help me choose the right shingle color and even showed me photos of homes his company had completed using the colors we were considering. Those real-world examples were much more helpful than the manufacturer's online visualization tool and made the decision much easier. Rob and his crew were professional, thorough, and extremely efficient. The roof was completed quickly without sacrificing quality, and the cleanup afterward was outstanding. When they finished, the property was spotless. One thing that really impressed me was their integrity. After the old roof was stripped, an improperly flashed chimney-to-roof connection installed by the original builder was discovered. Rob brought the issue to my attention and corrected it at no additional cost because he wanted the job done the right way. That level of honesty and commitment to quality is hard to find. I highly recommend Rob and the team at Noreaster Roofing. They deliver excellent workmanship, stand behind their work, and truly care about customer satisfaction. I would not hesitate to use them again in the future.

After lightning struck my house in early May and put a hole in the roof, I found myself…read moreunexpectedly thrown into the search for a reputable roofing company. My home is 105 years old and roughly the size of two standard Capes, so I knew this wasn't going to be a small or inexpensive job. I'm not one to make decisions lightly. I contacted four different roofing companies. One took over three weeks to get back to me with a quote, and only after I followed up. Not a good sign. The other companies responded promptly, with pricing in a similar range. But Nor'Easter Roofing immediately set themselves apart. From the very first interaction, Rob (the owner) took the time to explain the insurance process to me in detail. If you've ever dealt with homeowners insurance, you know how complicated things can get (especially with depreciation and recoverable amounts). Rob patiently walked me through all of it. He didn't just quote the job, he acted like a partner in the process! The job itself took two full days, and the crew was nothing short of outstanding. They showed up at 7 a.m. sharp and worked tirelessly until 7 p.m. both days. Their professionalism, work ethic, and attention to detail blew me away. These guys worked their asses off and it shows. The finished roof gave my historic home a brand-new look. It's honestly the best-looking roof on the street - hands down. I wouldn't hesitate for a second to hire Nor'Easter again. Rob is deeply knowledgeable, detail-oriented (as picky as I am!), and committed to doing things right the first time. That kind of one-on-one service is rare and it's what makes Nor'Easter exceptional. Oh, and the cleanup was immaculate! You'd never know they were here! If you're looking for quality, integrity, and craftsmanship then you need look no further. This is the roofing company you want.

Jay and Andrique came to my house for the first time yesterday. With their relaxed demeanor,…read morepleasant smiles, and senses of humor it was like welcoming good friends to our home. They treated my home with the utmost care and respect - inquiring about pets that may "make a run" for an open door, giving my children a heads up before switching on the vacuums, and even inspecting the work area for stray soot that may have somehow escaped their drop cloths. They left my home clean and ensured it was safe for the wood burning season ahead. Billy Sweet's team was incredibly knowledgeable and took time to impart that expertise to me. Initially, they reviewed how we used the fireplace, asked about problems we were having with the draft, discussed the impact our home's layout has on the efficiency of our fireplace, as well as confirming how our oil heater was vented from the home. After a thorough conversation, Jay gave me a range of options to solve the issues we were having with the fireplace smoking - ranging from simple (and free!) solutions like lowering our fireplace grate and centering it to DIY possibilities like installing glass doors. Only after further conversation and analysis of our home did we discuss the possibility of installing a fireplace insert and bricking up the back of our double-faced fireplace. Our discussion also helped me prioritize what "needed" to be done from a safety perspective vs. what could wait. All conversation regarding installing an insert was zero pressure -as if Jay and I were brainstorming solutions together. (As a woman, it can sometimes be challenging to have service providers treat you as an equal - at no time did I feel like I was being talked down to or "man-splained"). This type of collaborative experience was possible only because Jay and Andrique were incredibly knowledgeable, took time to discuss all options, and weigh the pros and cons of each. Their goal was to make our fireplace and home more useable and comfortable - while ultimately ensuring its safety. I have no hesitation in recommending Billy Sweets Chimney Sweep and his crew. They are courteous, experienced, knowledgeable, efficient, and low pressure. We will continue to have them clean and inspect our chimney as well as install a new chimney cap and fireplace insert.

I engaged Billy Chimney Sweep for a clean chimney and an honest safety assessment for my 1760 home…read more Instead, I received an inaccurate lecture on modern building codes, which an unaltered 1760 Colonial inherently cannot meet. The service focused on bureaucratic liability and upselling rather than a professional evaluation of historic masonry. The lead technician, John ("Jay"), asserted prior to any inspection that all five fireplaces were non-compliant and unusable based entirely on modern clearance rules regarding decorative wood trim within six inches of the masonry firebox opening. Under the Massachusetts State Fire Code (527 CMR 1.00/NFPA 1) and the Building Code for historic structures (780 CMR/IEBC), unaltered, grandfathered chimneys are entirely legal for continued use unless an imminent safety threat or "distinct hazard" exists. The code defines this as severe structural failure, like a collapsing flue, active fire, or carbon monoxide venting. My inspection confirmed that zero structural defects or hazards exist. Yet, Jay still declared them unsafe based solely on decorative clearances, stating "you cannot grandfather safety hazards." Based on his numerous anecdotes, this company successfully dissuades consumers from using legal, sound fireplaces because they do not meet new construction thresholds. Instead of evaluating structural integrity, Jay required a signed report acknowledging his assessment. He stated this form relieves him and his employer of liability, noting he can "overlook twenty-five structural issues but remain legally protected as long as the homeowner signs the form regarding the indifferent woodwork clearance." He also refuses to perform maintenance or repairs unless the chimney is brought to modern compliance. This misrepresents Massachusetts law; standard maintenance and component repairs are expressly permitted under 780 CMR without triggering a whole-system retrofit. Jay related multiple accounts of customers who disputed his code interpretations, citing a Vietnam veteran engineer in Boston and the President of the Marblehead Historical Society, who both told him his assessments were incorrect. He also mentioned a customer who ordered him to stop cleaning and refused to pay due to these code disputes, stating he compelled them to pay by threatening a contractor's lien on the home. The company charges a base rate of $375 per chimney. Jay declined to clean four of the five fireplaces at this rate, claiming one was too dirty for a standard sweep and the money for two others was better spent on a $2,000 "non-traditional sweep" for the dirty one. This required containment tenting and a temporary fan placed via bucket truck on the stack. Jay explained this policy followed an incident at a $15M Boston apartment where he failed to recommend this service, resulting in ruined furniture and a $7,000 insurance claim, stating he no longer tries to "be a hero" and mandates the higher price whenever he encounters heavy soot. The apprentice, Ian, who has cleaned for seven months, performed most of the physical cleaning. He was courteous and uninvolved in policy. However, on the first fireplace, I discovered he missed a corner of the stack, which he re-cleaned after I pointed it out. When Jay observed me taking photos and video of Ian, he specifically requested I not post them online. The number of local sweeps is limited, so I am not advising against them for standard cleanings. However, consumers should beware of unwarranted non-use recommendations, expensive upselling, and becoming another narrative added to their stories of dissatisfied customers who question their practices.

I wish I could give Egama Roofing 10 stars! We had a contract with Egama for replacing roofing on…read moreour shed. It was quickly finished and well done. We were also having them replace a skylight over our addition. The skylight had leaked off an on since it was installed 20 years ago. It had been looked at by several companies over the years and no one could provide a solution . The skylight replacement was a problem because they could not find a replacement to fit the measurements. The guys came out several times. A couple of days ago, Elmer came out and spent some time making noise on the roof. When he finished, he said that the skylight would not leak anymore and that there was NO CHARGE for all the work they had done. As it turns out, the skylight had been installed incorrectly which is why the measurements were off. Elmer took it apart, figured out the problem and reinstalled it the right way. I repeat, NO CHARGE, event though we agreed to pay over $1,000 for a new skylight. He said he wouldn't do a job that was not needed. Yesterday we had a torrential rain and there were no leaks! I asked Elmer if he was the boss and he answered modestly that he was a "team member." In fact, he is the owner of Egama. Egama is an excellent, reasonably priced roofing company. Most important it is run with honesty and integrity!

During the pandemic, unfortunately our roof started to have some problems. We have asked a few roof…read morecompanies for estimate. We found Egama roofing from GAF as certified contractor. This is our first time working with them and they are awesome! Both owners, Miguel and Elmer came together, explained every details to me, and provided us very reasonable price and best warranty. Yesterday, Miguel and Elmer with their crews came at 7am, they have done by 4pm, They also fixed a few deck issues even without we asked. very impressed their excellent job. I strongly recommend Egama Roofing! Thank you!

I have nothing but great things to say about WRC Roofing (Will and his team). They were responsive…read moreand quick to act. I had an emergency roof situation where a huge tornado-like window caused my over 100lb chimney cap to blow off. Unfortunately for me, I live in a rowhouse in Boston where I literally do not have any roof access at all, let alone the reach to adjust and fix a chimney cap that is an extra 30 feet high away from the nearest sky light. I could see the damage but I certainly couldn't reach it. And to be clear, this is not the type of roof that is eagerly serviced by many due to the height, difficult access and complexity. I emailed out to 15 different yelp roofers, of the few that responded with an ability to service (or at least look), only WRC roofing was understanding of the situation and agreed to act as quickly as possible. Even though it happened mid-afternoon and they were far away, they were willing to come asap and arrived within the hour to assess the situation. We discussed and agreed on an action plan. Will really took the time to explain everything and truly look at the issue without being dismissive or patronizing. He is friendly and super approachable and the consummate professional. His and his wife's entire calm and patient demeanor put me at ease that they both knew what they were doing and were empathetic to our panic at the entire situation. Due to insurance reasons, I could only hire him initially for emergency services to quickly patch and prevent more harm/damage while the insurance adjuster was being assigned to my claim and performed their assessment. He went to prepare right away, we got a quote pretty quickly and accepted his help. The weather kept him from actually doing any work that same day (started raining and lightning) so he offered to comeback the next day to fix the issue. He arrived on time with all his equipment. He was respectful of the entire property he was in and working on. He talk through all the safety precautions he would take without any hesitation when I asked him, demonstrating his experience and knowledge of these types of roofs (think steep slope and slippery slate). The patch repairs looked clean and presentable even though it was just meant to be temporary. I thought they charged a fair price/hour for the emergency service as well as for the transport. I never felt bullied, pushed over, or upsold on anything. He gave us copies of his workman's comp and insurance prior to starting. He communicated so well throughout the ENTIRE experience. His team was quick to provide contracts and invoices. He took lots of pictures throughout his work and sent them to me afterwards. He even went above and beyond his responsibilities because while he was up there, helped me get rid of a piece of slate in my gutter I just happened to mention off hand that was bothering me when we assess the roof. He just offered and did it! As for the actual repair, he fixed some areas of broken slate shingles, put a nice new metal cap on top of the (out of use) chimney, and installed a brand new copper gutter for me. The metal cap was secured fully with bolts and it looked extremely neat and tidy. He took plenty of before and after photographs for me so I could see the progress and the changes. This was important to me so that I could follow along. Along that line, his communication was just superb. He was immensely polite and professional. He made sure to notify me when he was on the way and also at the end of the day when he was done. He updated me frequently on progress and next steps and he listened to my concerns and we had a discussion about the roof repair instead of him just doing whatever he wanted. My only critique was that overall, it took him longer than he originally stated. However, he did a fantastic job and everything looked really nicely done. I am extremely happy with the outcome. I wholeheartedly recommend him to others and would be thrilled to see his business grow.

I have the worst experience with this company. They did a hack job putting back together my roof…read moredeck after replacing the roof on my building. They also cut the refrigeration line to my air conditioner unit which I had to pay $2000 to get it fixed. I've been patient and given them plenty of time to address this and they'd come up with one excuse after another. It's been a waste of time and effort dealing with them. My next step is to take them to court. This is insanely annoying! I'm also surprised they showed pics of my roof on here. It's a Mickey Mouse job. The whole deck is crooked and was not done correctly. They obviously did not use any form of measurements when cutting the wood!

John was fantastic to work with to repair an internal wall and remove a chimney in my 1870s…read moreapartment. He was super responsive and flexible in helping me get approval through my HOA, his team was punctual, the pricing was reasonable, the wall looks great, and the work was completed ahead of schedule. Highly recommend!

We hired Budget Masonry and Construction to repair and repoint our chimney and brick facade, and we…read moreare so happy we did. John and his team were communicative, honest, punctual, and gave us a fair quote. Would highly recommend them!