Frank the owner was extremely pleasant to work with! Even after signing a contract in which I was obligated to pay full price, he didn't make me. The original scope of work was a little easier to fix than thought. Knocked off a significant amount from the contract. The work they did to fix my metal roof was top notch as well. Highly recommended! read more

Really great company, amazing workmanship. Showed up on time, finished on time, and it cost what the original estimate said. We've easily got the nicest roof in the neighborhood (cedar) because of these guys. As a side note, they manufactured truly gorgeous copper gutters for us. read more

These guys did a very good job. I had three companies give estimates, Mike was the only one who actually got up on the roof to take a look. They got it done quickly, their guys were great to work with. After the job was done, there were a few small things that needed attention, Mike took care of them right away and took some time with me to give me advice other things that the house might need (things that Landmark does not do, so this was not for his own gain). I highly recommend Landmark. read more

Had Landmark do some gutter work on my home. Their workmanship is top notch, notably with copper gutters and downspouts. I work in the construction industry and finding someone that takes pride in their work is hard to come by these days. Landmark has it all, I wish all contractors were this diligent and good to work with. read more

Just read the blog on Boston design guide- the house is breathtaking. Congrats on the recognition! Sharing link for anyone interested: https://www.bostondesignguide.com/blog/lifestyle/making-private-resort-made-kids-mind read more

My husband called this company by recommendation. They sent Michael (Mike). I red all those negative reviews before so We did not know what to expect. However, they gave the lowest estimate among other companies. Difference was as much as $10k for a split level home roof. Now here is my advice. It all depends which crew will show up for your estimate and will do your job! As I understood by reading these reviews there are number of different crews. ASK FOR MIKE ROY to give you an estimate. . On the positive side: 1. We knew rood needs to be replaced (shingles) and he was OK that we chose the most affordable shingles. 2. He told us that they WILL REPLACE rotten wood planks on the roof as needed! NO ONE ELSE even offered this. Price to do so was very modest. 3. Everything arrived on schedule. It took 2 days to doo al the job. First day they stripped old shingles, replaced some rotten planks and covered roof with ice and water shield. Next day they put on new drip edges & shingles. 4. They cleaned the yard! Once they left all I fond were 2 nails on 7000sf yard!!! Believe me that's impressive. We dealt with other contractors before and yard was total mess. . On the negative side. I am trying to recall something that I would call negative but I can not. Well may be that it was not free? :) Just kidding, They did nice job. My husband climbed up and checked the roof. You know there are quite some videos in youtube about not perfect job. They did it all right. So here is takeaway from this experience. It all depends who will give you an estimate and will do the job for you! This is the ONLY explanation why 5star reviews are from Mike while other crews got 1star review here. Hope this helped. Thank you. read more

NEVER CALL THESE PEOPLE. Absolute awful experience and a waste of my time. March 17th - Hal, the rep, came to my house to evaluate my needs. Had a nice enough conversation with him. Hal pointed out some other areas of concern and I agreed to have them included in his estimate. Before leaving Hal said it would be a "few weeks" before he had the estimate to me since he was "very busy". I had no issue since I wanted the work done in the spring and it was only mid-March. May 5th (53 days after initial consult) - I emailed Hal asking him when I could expect the estimates. He responded same-day saying, "My apologies for the delay. I will make every effort to get that completed and to you shortly." May 13th (60 days after initial consult) - I emailed Hal again asking when I could expect the estimates. He responded same-day saying, "My sincere apology for such delay. Not to make excuses, just been swamped." May 23rd (70 days after initial consult) - I emailed Hal again asking when I could expect the estimates. He responded same-day saying, "My apologies. Yes, we are closer. Really making every effort to get this out to you." May 23rd - I went to the Landmark Roofing website to the 'Contact' section to log a my issue of not being able to get a response from one of their Rep's on an estimate for work, now 70-days old. David White, one of the partners at Landmark, emailed me same-day saying, "Please allow me to look into this delay. We have been backed up a bit, one of our project managers has been out with a medical issue, however we should have been able to service your request and have communicated with you sooner. I will speak with Hal and get back to you on your project." May 24th - I responded to Dave, thanking him for his response and said that if they had issues internally (medically or otherwise) then I would have preferred to have been told that up-front instead of being given the run around. June 1st - I emailed Dave again saying that I was still waiting to receive my estimates and eluded to the fact that it was clear they didn't want my business. June 1st (79 days after initial consult) - I emailed Hal again asking when I could expect the estimates and suggesting that he didn't care to have my business. He responded same-day with a long-winded email, taking very large liberties with the conversation we had on our initial consult. Actually suggesting that I had "take-away's" that I needed to accomplish on my end before any work could be done...LIE. He also suggested that we spoke about a "follow up meeting" to review options which isn't entirely a lie but I needed the estimates to understand what my options were. Also, he said that I wanted I "preferred an E mail with "numbers"...this is commonly referred to as an Estimate, but clearly he is trying to minimize his role and lack of responsiveness. He also included Dave and another person, Gary on the email (who I can only assume is some form of partner like Dave). I responded to them same day, appalled, calling out his lies and thanking them for completely wasting my time. read more

Don't use Landmark and here is why: We met with Hal several times, drew up a contract, signed the contract after clarifying some items, and submitted our deposit in May 2016. The job was supposed to start within 10 weeks of signing the contract. Everything fell apart the week before Memorial Day. Fred, who is apparently a co-owner/partner, called my spouse asking for us to select a color immediately and wanting to start the job the day after Memorial Day. We frantically had to select a color but were excited the project would be started much sooner than expected. A few hours later, Fred stopped by our home unannounced and left wooden planks for the dumpster. He then proceeded to call my spouse again indicating that a huge portion of the contract (about 20%) was not properly costed and he didn't want to do it anymore. After much going back and forth and being subjected to Fred's rudeness, he admitted that Hal had screwed up and he was going to "chastise him" for not drafting an accurate quote. It was clear that Landmark breached the contract by refusing to do the work they had agreed to do by signing the contract and cashing our deposit. Instead of offering to provide a remedy, Fred said he would be "happy to return the portion of the contract that he no longer wanted to do". How generous of him! He was incredibly rude and kept insisting that he was on vacation and acting like he was doing US a favor, even though he was the one that reached out to us to accelerate the schedule. Fred also insisted that the portion of the job he was refusing to do was "minor" (even though it was 20% of the total cost) and asked us if we really wanted it (if not, why would we ask for the work to be done and agree to pay thousands of dollars?)! At this point, we realized that Landmark had breached the contract and had no interest in making things right. We asked for our deposit refunded and this is where it got fun. Fred insisted that he was going on vacation and we needed to wait almost 2 weeks for his return to get a refund! We eventually got a refund, but it was not without a headache. Getting an answer from Landmark is like trying to reach the Pope! DO NOT USE LANDMARK. They are awful people who try to bully homeowners and who don't honor their contracts. read more

Very professional and reliable, these folks have worked on my slate roof as required for several years now, as well as repairing/replacing some badly rotted wood gutters and associated areas. They come when they say they will, they explain clearly what needs doing and why, and they provide written price estimates in advance. After years of problems with other slate roofers, I'm delighted to have found them! read more

I recently had a friend recommend this company- they could not say enough nice things about their work, professionalism, etc. I called them and met with them. I was impressed by their timeliness, professionalism and knowledge. I emailed them 2 days later to thank the gentleman for his time and told him I was looking forward to receiving his estimate. Was I ever surprised, when at 1130 pm on that evening, I received an email telling me that he wanted to date me, and that while he recognized this was inappropriate professional behavior ( you think?), he was looking forward to spending time on my roof to experience the fireworks... I did not respond to this completely creepy, inappropriate and gross email, he never sent me an estimate either. Would you use this company? I would not, nor would I ever recommend them. For the record, the gentleman I met with was one of the three owners. read more

We hired this company to fix the roof at my house. They came and gave us an estimate. They finished the work and got paid for it. After the first rain, we have significant water damage at the same exact spot. We had to hire somebody else to fix the problem that they failed to complete at the first time. They are not honest and their work is way below average. I strongly suggest not to hire these people for any kind of work. Their warranty is only for one year and they do not guarantee their repairs. They always say the problem is something else and they just would just bill you. If you are in the right mind, you would not hire these people. They are terrible, unreliable, and dishonest. read more

I have lived in a 1929 Tudor home with a slate and copper roof since 2010. After experiencing roof leaks from ice dams in areas of the house that we had previously paid another roofer a small fortune to repair, I first called Landmark Roofing to remove the ice dams and then to fix the roof properly. First of all, when no one else would even pick up the phone let alone respond to my calls to remove the ice dams, Landmark not only responded but actually showed up a day early, and all the leaking stopped after they removed the ice dams. They've now repaired the roof. This is the 4th roofer I've worked with and will be the only one I work with going forward. They show up when promised, work every day, and do a great job. I now understand why I've seen their truck at so many of my neighbors' homes. read more

Fred is a complete liar. He came out to my property on Wednesday January 4th to asses the damages. However he had already sent someone else from his office to look at the scope of work needed took pictures and so on. Later that afternoon I called Fred's cell because I had some questions pertaining to building permits and after digesting the meeting I wanted to make sure that we were on the same page. He did not call back so on Thursday I called his cell yet again with no response. Frustrated thursday afternoon after waiting a fair amount of time I called the office in Waltham. Gary answered the telephone. Gary was actually surprised and stunned that Fred was at my property since Fred had called in sick that Wednesday January 4th with a fever, and Thursday as well. I sent them a deposit in the amount of $1,480.00 to secure my spot in line to begin the appropriate repairs. This was an urgent situation as I am a cancer patient and had just spent $6,000.00 to remediate the mold as instructed by Landmark. read more

The project went absolutely perfectly right from the start. They responded immediately to set up a day and time to look at the roof. They came right on time. The estimate was dropped off the next day. When we selected them for the job, they came right away to sign the contract and schedule it. They said they could start the job in 3-4 weeks, and it would take 3-4 days to do the job. Then as 3 weeks approached they called and said they would be there on Thursday to start work. They had the entire job 99% done in 2 days! They kept the yard neat throughout the project.We knew that there would be some added cost for rotted wood and chimney repair, so that was no surprise. Other than that they came in exactly on estimate. Our house is a Dutch Colonial which is very steep, with multiple levels and a very tricky roofline with lots of valleys and dormers. The roof looks great, we are extremely pleased with the results. We requested estimates from 5 different roofing companies, all but one of them from Angie's List. One came in ridiculously high, one came in ridiculously low (they were not on Angie's list) and the other three were in the middle. Landmark had very good reviews on Angie's List and was right up the street from our house. They gave a very detailed estimate, and the salesman seemed very knowledgeable and trustworthy. read more

Had these guys over for an estimate. (Wellesley) Came one week took pictures , then scheduled another appointment. I was wondering why there had to be 2 visits until i saw the proposal and my roof plan. Takes a little longer, but well worth it since now I know what i am getting for my money. Great Job, was worth the wait. read more