Really enjoyed our stay. We had a quad for 3 people, and were really impressed with the use of space. The 12 year old traveling with us LOVED the vibe of the hotel and was up and down to the top bunks. The pool was a delight, very warm and we enjoyed it both morning of our stay. We loved the breakfast each morning, highly recommend it! It was not only tasty, but convenient and relaxed. LOCATION, LOCATION, LOCATION - fabulous location, convenient to all the theaters and Times Square. I slept with the window cracked and was surprised by how quiet our room was, I expected street noise to be disturbing my sleep, but it was almost too quiet. I will say that the hallways (at least on the fourth floor) are dim and disorienting. The black and white vertical stripes gave us a sense of nausea if we shook our heads from side to side, and then using the key card to open the door was always a challenge. I fear a person with migraine disorder or other sensitivity would find the hallways, maybe the rooms, painful and would not be able to tolerate, so if that is a concern I would not recommend. Overall, our stay was wonderful, the staff was friendly and helpful and the room clean and comfortable. Will definitely return to stay next time we have a weekend in the city. read more

Cute boutique hotel with excellent proximity to Times Square and Broadway theaters. They have a small pool, bar, and kitchen with breakfast service. Our original room was very small and had no amenities. They moved us to "an upgraded" room which ended up being an AMA room. It did have a mini fridge and closet and huge shower, but it was a small bed and "cozy." Price + proximity made this the perfect spot for our weekend getaway, but not great for families or large parties. read more

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The reason there are so many mixed reviews is because your experience at this hotel really could go in either direction Positive or Negative. It is a nice hotel and visually pleasing but Here's my take: Location: Great! In the hub of tourist central (times square) and walking distance from grand central. The lobby was beautiful, it raises your hopes and expectations upon entering. Staff: They were very professional. They were helpful when it came to Grace Hotel, but not very helpful with matters outside the hotel like food/transportation. Thank goodness for Google, Lol. Lounge/Pool/Bar: It's Trendy and it's Pretty! But not necessarily functional.Great place to have a party. Great place to take a selfie. Went down there several times but there was never a bartender so I'm assuming they are only open when rented out for a party or tv filming. The pool is not for swimming swimming. Being that it's only about 4 ft deep, It is def for lounging, pool games, and sipping cocktails. That also accounts for the dim lights and lack of a changing area. Also note that the pool area is not guaranteed to be open. Sometimes it's rented out for private parties. Room: Had a standard Queen, which describes the bed not the room. This room is not to lay around and luxuriate. For that i recommend getting a suite, which would have probably been like a standard room anywhere else, but @ double the money? No Thanks. This room was small. The platform setup was awkward for 2 people. You literally have to crawl over the other person to get in and out of bed. Being hot, there was no such thing as cracking the window to get a little air. It was either all the way open or closed. I also had to crawl over the bed to get to the window. I say crawl because if you stand up, you run the risk of pulling or knocking down the awkwardly placed television. The lighting was also strange. Either all the lights were on, or they were off. Good luck going to the bathroom while ur "roommate" sleeps. The shower was nice tho! Bathroom was spacious. This was my first "small room" hotel experience in New York. Now I can say that I've experienced it, and I'm going back to my full sized rooms. Lol read more

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Everyone kept telling me Hotel rooms in New York are small. I'm a tell you right now they are Trippin. Homegirl found a room that was perfect for us. We had the pleasure to stay at roommate Anna in Barcelona. So when I found out about Grace in New York I was sold. Customer service was outstanding shout out to Marcos. Even the manager was really nice. We got there early so she held our luggage so we can grab some Joe's pizza. Even accommodated us for a late check out at 2 PM. The Grace suite is the best. That shower bathtub combo perfect. I know there's a lush cosmetics in New York but I came prepared when I flew out from San Francisco. Bubble bombs all day and night. Shit that was my office for a little bit because of the time difference. The cleaning ladies were also very sweet. The room smelled great when they left. A very central area perfect for exploring. Even the guests were very friendly! I met amazing couples in the elevator. Met a few women total mom goals. If you're looking for a spacious place to stay it's at the top floor. I was so sad that I wasn't able to use the pool this time. I was too busy running around visiting family. Totally coming back! Also checking out the one in Miami so I can say I've been to all of them. read more

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Wow ! what an amazing hotel. I just wanted to take the time to thank Juliana for her great hospitality. She made me feel so comfortable during my stay and that really means a lot to me being that I travel alone. Besides the employees being a such amazing staff, the room and hotel I should say itself, is very beautiful. From the dimmed halls to the beautiful room. Not the mention the beautiful indoor pool they have. I recommend it to anyone looking to stay near time square. VERY BEAUTIFUL read more

Room Mate Grace Hotel - Hotels Near Me - New York, New York

Although I live close to NYC, from time to time, on special occasions we like to rent a hotel room directly in the pit of hell.. um.. er.. Time Square. It's nice to enjoy a show, have dinner/drinks along with a nightcap without worrying about how am I going to get home. Just stumble down the street and land on your rented bed. Truly, Room Mate Grace was a nice place to land. The small hotel room is well thought out along with a lot of style. The shower is a large space with a rainfall head to get you nice and soaked. Our queen sized bed was upon a platform, which might make people with mobility issues struggle to enter, but I found it fun. Sink outside the pocket doored toilet and shower area so your roommate can finish getting ready while you shower. Our hallway wallpaper had me trippin' out with the alternating stripes. Most importantly the room was quiet even with a large window facing the street and the AC kept the room nice and cool. All very comfortable. Buffet style breakfast was included in our rate. It had a large variety in the mirrored eating area. Scrambled eggs, bacon, yogurt, juices, fruit, breads, muffins, donuts, espresso machine and even pancakes at a touch of a button. There is a small pool, which is nice but seems more like a novelty for such a large hotel. read more

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Stay here!! The price is so fair for the location, the super friendly staff, and the cozy compact stylish rooms. The pool and sauna are also a nice touch. Staying in this Midtown Time's Square area is perfect for walking to anything you may want or need. If you are traveling here to explore all the grounds of NYC, this is the perfect hotel for your ground zero. Very comfortable beds, clean room and bathroom and coffee, tea, and kettle for hot water included. The point of being in NYC is to get out and explore it and this hotel promotes that as the space is small enough to make you want to get outside, yet cozy and clean so you have a pleasant cove to retreat to after a long day of adventuring. Cheers to this exciting and bustling city!! read more

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The place smelled amazing as soon as we entered the revolving doors! Great first impression! The staff- all of them were kind and helpful! The bar was quaint and a great way to start our evening with buy one get one free! The room was clean, cozy, and small- like all NYC hotels I have experienced, it's all I needed, I was only there to sleep! read more

Room Mate Grace Hotel - Hotels Near Me - New York, New York

We booked a standard room for one night to enjoy Broadway show and a fun city night, this hotel was perfect a s exactly what we wanted. Great location and nice staff. Our room was super cute and clean. They do have room service till 11pm and a swimming pool and bar which was a plus! They also have security that check everyone walk-in in after check in hours to ensure they are guest of the hotel, nice! We will be back soon, for sure. read more

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For the love of the Good Man Jesus, don't drink here. Not that the drinks are weak - they're made to order - but it's actually less costly to buy a few bottles and book a room here. Isn't it more fun to change into your swimsuit in a room? Swimsuit, you say? Why, for the pool, the one sporting upper and lower lounges for mingling. That one. If you decide to drink there, tip bartender Alexis extra for me, he's on point with his drink pouring. read more

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Staying in Midtown sucks. Let's just start there. It's congested and dirty and it's super touristy. I always wonder about the people who invest in building hotels in this tight space. I will say that whoever sits on this board...created a unique experience and did a good job. It's important to note that I can't compare a NYC Manhattan hotel to other hotels in the country -- this is just a different monster. So yes, there are tons of hotels with tons of space that surpass this hotel, but your in midtown where there is just not enough space - period. Okay, let's get started. Checking-in The front desk staff was so amazing. They engaged in light polite conversation and were so kind with great customer service. They went through the check-in process so quickly so I could get into my room and relax. In fact, the room that I initially had didn't work for me and they were able to find a room where I could be more comfortable without protest, in fact she went through the available rooms and upgraded me. That felt great. The Room It's NYC, so don't expect a room with a view, but I got a sliver of the street with a good amount of natural light. The room was sizable with a comfy king size bed. Now, the shower! YASSSSS! Life changing. That's all I'm gonna say. I stayed in room 604. It was divine. Lots of pressure for an old building. Great for washing hair. Amenities If you are looking for a pool with a swim up bar, you don't have to go all the way to Caribbean for it. This hotel has it!!!! It's the coolest thing. With black lighting and a sauna room. The pool is behind the front desk and right next to the bar. Such a genius idea. I wish I had time to take a dip. But definitely check it out. They have a gym and also breakfast served everyday too (it didn't come with my rate). Overall If you must stay in Midtown, then I would highly recommend this hotel. I mean it's next to a popular Irish pub!! The staff is friendly and put you first. The rooms are spacious and thoughtful with excellent showers. And the amenities are creative and thoughtful. Enjoy your stay! read more

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Good price and location. But can't say I'm a fan of the platform bed setup. This is coming from the half of the couple that had to clamber over to the far side of the bed. Staff was super nice and helpful. Didn't get to try the pool since it was either closed when we returned for the evening and/or reserved for a private party. read more

This hotel is very nice. Not only do they have a pool with a bar and restaurant attached the rooms are very comfortable. Their pool is open with some restrictions but you can definitely enjoy it family or just on date night. Will definitely be coming again. read more

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My husband and I traveled to NYC for the first time and we were able to get a room at the Grace. Let me start off by saying that it is a very young and hip hotel. They have all these different patterns on the wall and its young and fun!! The staff is amazing!! I remember one day one of them was singing really loud, on top of being cute! He was a great singer too. All the staff and receptionist were young and fun as well. And also very very polite!! Now I'm not saying that this hotel is only for young people. It's not. It's for everyone!! The vibe just gives off fun. The location could not be better. You are surrounded by great restaurants. Times Square is only a walk away. You could not ask to be in a better location. The room my husband and I got was a small room. But honestly we didn't need anything bigger. It had a big bed. Bathroom was nice and clean. The hotel itself was clean. And the bar area is very nice. I'm sure if we ever decide to go NYC again. we will be staying at the grace because of our amazing first experience there!! Thank you. read more

Small hotel in a convenient location very close to the Lyceum Theater and Broadway. I liked the Room Mate properties in Spain pre-covid. Mixed impression of the service and overall attitude--front desk staff was OK to good (if rigid), bartender uhhh WOW what's wrong here ('bad day' person), and concierge/security/bags people really nice and helpful. Check in took longer than it should have--guy in front of me had zero concept of others waiting, and staff person should have taken control of that interaction. I booked 3rd party, and understand that I'm taking a chance with the room size etc., but the 1st room I was shown was miniscule, with nowhere to put bags (no stand even), no table--and most importantly, it smelled bad. They made me pay more to "upgrade" and I didn't argue. New room smelled fine (as in didn't smell) and it was quiet (can't beat that) and the A/C worked. Those bed platforms--not a fan. Would be tough for people with any mobility issues. Bedding/linen was itchy--I thought it was bugs at first (a bug landed on my face) but I think it was just overstarched from the linen service. Oh wait, ya, the linen svc! Folks, please don't show up during prime check in time and block guests from the one working elevator!! I think manager should have been involved. These two men actually physically blocked guests from accessing the elevator while they moved big things with linen around. As others have said, the bathrooms are the biggest part of the room, and they're pretty nice. On that note, I have give a shout out to the cleaning staff (and related management of same): aside from the smelly 1st room (probably not easily solvable), this is a clean hotel. No free breakfast when you book 3rd party. Final comment--I did not get to enjoy the pool b/c when I asked to check out just a tiny bit later, front desk said "yes we can accommodate!" Me--great, just til 1? "Sure, anytime between 12 and 2 is an extra $50." Dude, then you do not allow "late checkout" as anyone who travels regularly knows it. Cue mad packing and impatient waiting for elevator to meet the "deadline." All in all, I'd say it's an OK option, but probably would not return. read more

"Welcome to the Grace Hotel. Here is your room key. There is a private party here tonight, but guests of the hotel are welcome to attend." Wouldn't it be grand if this were the greeting at all hotels? For Valentine's Day one year I booked a room in the city and some how ended up in Spain at one of Stewie Griffin's Sexy Parties. As usual I never know what to expect in the city, but if you are looking for a place to crash with a swim-up bar and a detoxifying sauna, then check out the Grace Hotel in Times Square. You never hear about places like this when you are a resident, but what do I know. Since I returned to the city, I heard dumpster swimming in Brooklyn became a trend. After dinner and drinks, we arrived back at the hotel and were greeted by a man with a clip board. Expectedly, we were not on the list, thus uninvited to the sexy party, until the bouncer overruled him and said right this way... Essentially it felt like we escaped the U.S. and had a private party for two. It was Fashion week and the party was very international. No one looked our way. We were American, out of place, and probably poorly dressed. Nevertheless, we enjoyed two free hours of open bar courtesy of Daviddelfin. Thanks dude! read more

Room Mate Grace Hotel - Swim up bar at the Room Mate Grace Hotel in Midtown. - Hotels Near Me - New York, New York

It's really cool that we found a new spot in manhattan with a pool since that hardly comes by in the city. The reason why they are getting 3 stars is because just like a pretty face, you you can only admire it for so long. The pool is tiny and is clearly not for swimming. It is more like a Giant Jacuzzi where you can "swim" up to the bar and knock yourself out with shots. Without a doubt you'll look cool for a night or two but eventually you'll have to move on! The crowd is a hit or miss. Apparently there are people paying 10 bucks not to get into the pool, but to sit nearby a pool and check out the goods. And when the admission is only 10 dollars, you end up with some questionable people. NOTE: They provide towels You can't really swim here read more

I personally really liked this hotel! We booked it last minute on HotelTonight, which is always a risk, but this one ended up being a winner! Very clean, very friendly staff and right in the heart of times square! The AC worked wonderfully, the shower was a nice size and the bed was comfortable. Overall very happy with my stay and would stay again read more

I was very excited for my stay at this hotel. Unfortunately, we had to cancel due to COVID. However, they have charged me TWICE for the hotel room now. I called for one month straight trying to cancel my reservation. However, nobody picks up the phone, returns voicemails or emails. They charged me once for the room in the beginning of the month and once again this past weekend when we were suppose to stay there but couldn't. I now have to dispute the charges with my bank company. Absolutely appalled. I would never recommend this place to anyone. Stay away! read more

It being New York, all we really needed was LOCATION, LOCATION, LOCATION. For $115/night (thanks to Hotwire), we managed to stay at the Room-Mate Grace for 3 fun nights.. The hotel itself is very chic.. I absolutely loved the mod decor, the layout, and how the pool/bar is set up. Breakfast is served late every morning (although we skipped it every day but the last), and once again - the LOCATION is perfect. I love that the Kwik Meal's right across the street! read more

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Due to a huge venue mix-up, three friends' birthdays were moved, at the last minute, to this club. I can't say anything about the rooms since we were only in the city to party. We were SO lucky to have had a hookup, otherwise I very much doubt our group of 50+ would have been able to get in. We ordered several bottles and those that didn't contribute, paid at the bar. TOTALLY agree with Dave H. when he says this is a terrible idea. Popping bottles is the way to go. We had Ciroc Coconut with pineapple, which the lovely waitress recommended. We were in the upper section of the club, overlooking the pool. Speaking of which, I really didn't like the pool. I .. don't get it. The whole place smelled like chlorine and felt really muggy. Not only that, the d-bags in the pool kept aiming their inflated beach balls at our group. Several people were hit with the wet beach balls and many, many drinks were knocked out of hands. Some sort of barrier (glass, perhaps) should be installed upstairs to prevent this from happening. *shrug* Like I said, I don't really "get" why the pool was there in the first place. I don't know what this adds to a nightclub. Anyhow, the event was a lot of fun and my group got very drunk. The music was Top 40s and just .. okay. I'd go back! read more

Room Mate Grace Hotel - Hotels Near Me - New York, New York

Went to NY last week and stayed here after my other reservations got canceled. I was very happy with my stay. The staff is super friendly and the location is perfect. Our key card didn't work two times which was slightly annoying but there was always someone there to help. Security on site after hours. read more

For the price, in Times Square, this place can't be beat! With my AAA discount, staying here for 1 night on a Tuesday in February was about $120. Yes, the room was small but it was well decorated, clean, and comfortable. Fortunately, I was there by myself so the size of the room was not an issue. There was a hair dryer, iron, and toiletries. There is a bar downstairs that is decorated with animal print (kind of odd but maybe trendy?). I was able to use a buy one get one free drink coupon to get a beer and glass of wine for $12. I was able to keep my luggage there after checkout while I took care of some business in the city. It is also near a subway stop that can be used (along with the bus) to get you to and from LGA in about 1 hour for $2.50ish. I considered this a good find! read more

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When planning our NYC trip, I wasn't sure where I wanted to stay. I decided on Times Square/Theater District because there would always be people around and I figured every train ran through the station there. So then the search for a hotel started. With wanting to stay within a decent range - Hotel Grace was a top contender. After settling with the fact that it was just on block away from the middle of Times Square and had breakfast included in the mornings (it just made our on-the-go days less of a hassle in finding coffee and food), I booked our room. The hotel is small, but nicely decorated. Don't try getting your luggage through the revolving door (like my smart self). There's a door right next to it that you can open. We got to our room that had a street view. If you're looking for a quiet night, don't count on it. However, I'm used to city noise and was so tired from our days that it didn't matter how many people or taxis where making their way down there. The room is small - you figure that from the pictures on the website. But I was surprised how well everything just fit in there! I think they do a good job about compensating for the size of the room with the quality of the bed. I slept like a baby every night we were there. Maybe I was tired from 8 hour walks or maneuvering through the subway, but I did look forward to finally getting back to sleep. Service was all around good all around. The free wi-fi was so convenient, especially when we needed the internet to help us re-direct our itineraries for the week. Breakfast gets pretty crowded, so plan to come early if you want to eat in the sitting area. But you can also take food back with you so no biggie. There's also one of those ready to eat food places next door so you can grab something else for breakfast, pick up hot food for lunch or dinner, or bottles of water for the long day ahead. read more

Room Mate Grace Hotel - Hotels Near Me - New York, New York

So let's just start this review with the fact that this was our first time to NYC so I have nothing to compare it to. When we first got there to check-in our room wasn't ready yet, which was totally fine because there's so much to do around this location, but when we came back 3 hours later and still had to wait 30 minutes at the front desk after I had been up since 3am traveling I was slightly annoyed. However, the cleaning staff did do a great job at cleaning our room and every time we left the room we always came back to it being clean. The location of this hotel was nice...if you're not with any children. We got offered weed and cocaine 3x 10ft from our hotel door. I saw another review about midtown sucking, and honestly I'll never stay in midtown again when I return. Was definitely fun for our first experience in the big city being so close to Times Square, but it's pretty gross and congested. We stayed in the basic queen size room which was fine for me and my husband, it is small but the way they have set-up the room is cute and cozy. The shower was my favorite part of the room, it was huge. **important: We are from a small rural area and I was definitely worried with being so close to Times Square that we wouldn't get any sleep, but it's super quiet and we had no problems and we were only on the 4th floor.** Overall, we had a good experience with the hotel for our three night stay, but next time I will not be staying in this area again. read more

Stayed in the hotel - no pool parties. Hotel is dark in terms of decor and lighting and rooms are cramped. The decor is mostly dark brown - including the closet which has dark brown curtains ! Shower is open to the street so the office workers across the street can and do wave hello. Shower curtain does not work adequately, so water goes everywhere. Our room faced the street and due to construction and men working outside the windows we could not get any additional light into the room. Lamps over bed require crawling onto the bed to turn on. Platform bed is very awkward with the platform sticking out beyond the mattress. Room refrigerator would be lovely if it didn't make loud noises all night. Location, however, is excellent. And so is the breakfast each morning. read more

What an amazing hotel. The staff was great! My daughter loved the pool! The room was perfect! It was so close to the amazing sights and located right in Manhattan so close to Times Square! I would totally book it again! Thank you Room Mate Grace Hotel! On the map you can see at the edge it's right in Times Square read more

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Formerly the Q-T, this place was bought out and revamped slightly. The door person here is rather anal... we were part of a big wedding party with the bride and groom there, and they still had to "reference" the list she had sent earlier, despite the bride/groom's insistence on getting in all of their friends. A small pool with walkup bar and a dry bar section are the main attraction for those visiting. The (three-foot-nine deep) water's a bit murky, but the sauna/steam rooms are apparently very nice. Changing rooms to the side. Guests are urged not to enter the area based on the signs unless dressed in a swimsuit, but in reality no one was checking. The dry bar was cool and pleasant, although a bit step up onto the seating spaces; you have to be careful if you're in heels, it can be wet from people departing the pool. Looks like there are stairs from the pool area up to an above-the bar area, too. Drinks are moderately strong, and slightly expensive ($15 for a martini). Rooms upstairs are simple, but adequate for the guests. There aren't too many crazy amenities, but simple and not too expensive for rooms. Sometimes have a coat check, apparently. read more

My niece had three guest over and they literally harassed her all night telling her that only two people can be in the room. They didn't have no manager on duty I feel like they harassed my niece because she looks like she 12. The Security Allen came to the room 2x to the door saying he heard noise when my niece was actually sleep. I wouldn't recommend anyone to this hotel. Gladly I was in the area and was able to come over and handle the situation for her because I work for the Marriott a few blocks away as front desk, They knew exactly what they was doing was wrong to where they didn't have nothing to say. ALSO FOUND A BED BUG THIS PLACE IS VERY TRUE ABOUT IT read more

Room Mate Grace Hotel - Hotels Near Me - New York, New York

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I'm was extremely disappointed to find out that I could not use the pool and the sauna due to a private event being thrown. It was not mentioned to me during check in or while booking. I only found out after checking in and paying that I couldn't use these amenities from a letter posted in the elevator. I only booked this hotel for one day to use the pool, sauna and relax. I was told by the front desk I could use the pool the next day at 9am and to call next time, however how would you know to call if you never stayed at the hotel before. There needs to be a way before booking that informs guest that these amenties will not be available so they can make a conscious decision before booking or checking in. I read on the website after doing some research that the pool/bar hours could be changed due to an event but not that you wouldnt be able to use them at all. It's very deceiving! After making the best out of my stay, I checked out to wake up the following day and see I was charged again by the hotel. Already disappointed with my stay this made me furious. I called the hotel and the representative and manager both said that they only see one charge and told me to call my bank to sum up the conversation. The staff didn't want to take responsibility for the double charge which were two separate transactions on two separate days. Now, I have to go through the process of filing a claim with my bank because of their mistake. This was definitely not worth the headache! I hope this is not how the hotel deals with all their issues all the time. read more

After doing a lot of research I'm so happy we choose this hotel. Location is amazing, 2 blocks away from Times Square, very convenient if you are planning to walk around this crazy city. Service was outstanding. Rooms are small but very comfortable and QUIET! Will definitely recommend this hotel to anyone who wants to visit NY! read more

The staff stole from me and the only reason they made a return was because I made a worldwide Tweet. The hot water didn't work for three days and they didn't offer any remedy to the situation. I am still waiting on a refund from my stay. read more

Great New York Boutique hotel for a reasonable price. My wife and I were first timers to New York City and this was the perfect location to hit all the main first time attractions like Times Square, The Rock, Broadway, Union Station, Central Park and the Museums. Rooms were big enough and the bed was very comfy. My only complaint was a draft that came in through the windows on cold nights. Free breakfast was also a big plus and included an espresso machine. Read some reviews that mentioned low lighting and we were about to agree... noticed on our last day of the trip that the light switches had dimmers...doh!!! It should also be noted the room does come with shampoo, conditioner and shower gel. From reading reviews it looks like not all New York hotels do and we were uncertain going in so we packed our own. One word of warning if you don't take your laptop (they have free wi-fi). I was under the impression a free computer was on hand to use in the lobby for us to check in for our flights home. There are two computers in the lobby but you have to pay a minimum of $5 for use. Overall a great stay and we would stay there again. read more

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Came here to hang out with a friend for his birthday. The pool is really nice & the rooms are tiny but perfect for the reason you came to NYC in the first place (to see Times Square & the sights, not sit in your room all day). I wished I'd brought my swimsuit to go into the pool. I'd go to an event here; decor is pretty nice & my friend was generally happy staying here. read more

We came here with our two young children and the place smelled like weed and smoke the entire time. I had a sore throat the morning after and the smoke also affected my husband's triathlon race. In the middle of the night our next door neighbor started blasting music. The next morning we tried to use the pool and it's not available until further notice, when the only reason we book here is for the kids to enjoy the pool. The front desk staff also didn't care about her job. The valet parking is a lie, you have to drive around the corner and pay 45 dollars/night. The experience was horrible and couldn't be any worse! read more

I have mixed feelings about this hotel but here are some pros and cons from my 2 night stay. Pros - Conveniently located next to Times Square - A wide selection of breakfast items and healthy options as well (note: breakfast is not included in stay) - Bed and pillows are soft and comfortable - Despite some issues at check in and check out the customer service was very good to resolve all issues - Complimentary ice water in the lobby Cons - Rooms are small. We got upgraded to an executive room and it was a standard size room. - The executive room (1605) has no door to the shower/sink area. The only door is for the bathroom. - The hallways are dark and have a funky unpleasant odor - Elevators doors did not work well. Kept opening / closing for no reason. read more

All staff was nice & helpful. Had a queen bed bc Expedia didn't show 2 twins as an option. Lady switched it for us no problem. Stan is the best, security/door man/assistant. Walked us to restaurants, took pics, helped etc. 5 star Stan. Bar area & lobby very nice. Hallway paint woah vertigo, so dark, no lights. Rooms so dark, no lights. Should hav told us needed key to turn lights on. Loved the bed & sheets- so comfy & clean. Wall paper dark. Didn't spend much time in room but clean & nice. Water pressure great. Needed towels, said they would send- no one came. Next day called again. He asked what sign is on door? I answered, yes come in. He said, better if no sign. Silly- no sign is better than COME IN. Just say sorry & send towels. Quiet, no noise. Slept great. Left hotel & went left, walked all the away around to get to Times Square, duh. Hotel to the right & it is steps away awesome! read more

Room Mate Grace Hotel - Room before we messed it up. Check out that wallpaper. - Hotels Near Me - New York, New York

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Room Mate Grace is a fine Times Square adjacent hotel option. It's close to all the midtown, theater and tourist venues but not enveloped by the crowds. This is very much a boutique hotel with international clientele. The rooms are clean, nicely appointed and spacious by NYC standards. The reception area is compact, cozy and is equipped with a well stocked kiosk style store. The social draw here is a rather unique lobby area pool, lounge and bar venue that is frequented by a very young crowd. I would suggest requesting a room on the third floor or higher to insure that the disco trace PA system in the lounge is muted. This is the only in hotel entertainment option but plenty of alternatives are readilly available within short walking distance. The hotel staff is attentive and accommodating to a variety of quest needs. The room prices are fair and discounted by 10% if booked and prepaid a week in advance. All in all, a great midtown hotel option. read more

Room Mate Grace Hotel - Green Peace would summoned if I showed up here to insure I was returned to the sea. - Hotels Near Me - New York, New York

I love the line of Room Mate hotels, and have been spoiled at the two in Florence, Italy. This one has the benefit of a great staff and location and bathroom, but the rest was not enough to return. Our queen room (#407) was extremely small, with hardly anywhere to put bags. We asked for a quiet room away from 45th street so had a back view. The black color scheme made it feel even more claustrophobic. We called our room the Black Hole. The bed was fairly comfortable, but the platform means one person is literally crawling across the bed every time to get in or out because there is no perimeter where you can walk on the floor. The amenities were very spare, we had to chase down a bottle opener and were told to bring it back right away as the hotel only has one...? Sergio at the front desk was friendly and efficient. The bathroom was very nice with great hot water pressure. Next time we will find another hotel line, and stay further away from Times Square in favor of more Square Footage. ; ) read more

Got to hang out in the lounge area, and it kinda looks like a cheap strip joint! Very cool though, you've got animal prints covering walls and ceilings and a lot of light and mirror ornaments. Boudoir feel. Warm and dark. The coolest part about this bar/lounge is the open window to the hotel pool. If you are in the pool, you actually can order a cocktail and sip it as you are hanging out in the water. Pretty awesome. read more