Not worth the price even if you're on a corporate account. You can find much better stays with the…read moresame access to central Porto. First, there is massive construction in front of the hotel that should have been finished last year but the new completion date is TBD. Thankfully, our room faced the back of the hotel, looking out into an interior apartment complex, so we didn't have to deal with the early-hour jackhammering. But if I had shelled out some serious money for the Intercontinental brand and a pretty view of Praça da Liberdade, Porto's main square, and was just looking out at a construction lot covered in tarp, I'd be pretty disappointed. Service here was iffy. When we got to the hotel, the bellboy took our bags and, since the concierge was busy, pointed us to some empty seats nearby; I assumed we'd then be next. Then a line starts forming for people waiting to check in as we're sitting there before we finally realize we need to be standing in the line. We never got much of a "Good morning" or "Have a nice day" from the bellboys, only a very diffident nod. We had a hotel credit and used it at the bar; food was exceptionally mediocre and, par for the course, extremely expensive. Two redeeming points for the hotel: 1. The breakfast buffet was pretty good, with several options and fresh fruit. Still doesn't hold a candle to the legendary hotel buffets in Asia. 2. The location was stellar, easy walking distance to most tourist attractions and the bridges in Porto. That's probably what drives the price up. Wouldn't stay here again.

# of nights: 3 Room (booked): Classic King, Quiet Zone…read moreRoom (upgrade): Junior Suite #210 (Plat AMB) Room (rate): avg €665/night Check-in (early): ~1pm (abrigado!) Location: Superb (100 TA walk score) Welcome amenity: (2) drinks (wine, beer, soda) @ lobby bar In-room water: Vitalis 75cl (comp, daily replenish) Check-out (late): 4pm guaranteed (AMB) Suite: so at this particular property, the jr suite is more expensive than the 1BR suite bc it's larger and has a much nicer view; whereas, the 1BR suite has little to no view. View: Praça da Liberdade (semi-obstructed, construction) Balcony: Juliette (x2) Shower (water pressure): mediocre, 3/5 Soaking Tub: medium size, adequate Bathroom Products: Byredo Bal D'Afrique 5/5 Wellness Center (-1): Gym, Sauna, Bathroom, Shower Wi-Fi (speedtest): ~28 down, ~28 up TV: semi-articulating mount, allows input selection (firestick, etc.) * Additional city tax (3€ per person, per night) * Ambassador CR works on F&B (not gratuity) * Be aware of ongoing construction (starts ~7am on select days) that makes your entire room vibrate...

This was the beauty hotel we stayed in when in Porto…read more The staff were extremely friendly and made us feel welcome. We felt like high rollers! Haha! We were offered a glass of port wine on arrival and the bellman taking our bags to the room unprompted! The room was very clean and spacious too! It was definitely a five star experience without the five star price tag!

Stayed at this hotel for 3 nights in December in a Deluxe Double room and it was wonderful! My…read morefamily and I booked 3 separate Deluxe Double rooms. Hubby and I arrived first because we took an earlier train from Lisbon. Initially, the other two rooms were on the same floor and ours was on a separate floor so I asked if it was possible for us to at all be together on the same floor, if not all of the rooms could be next to each other. They ended up upgrading us to a really nice suite! It had a little terrace you could open up and a separate sitting area. Lucky for us! Not so lucky for the other two rooms. Though their rooms were nice too, just not as spacious. Here are some of the pros/cons of our stay: Pros: -Spacious and clean rooms -Nice public sitting area outside of the suite rooms, where we could meet up before heading out -Mini fridge with bottled water and Coca Cola -Each floor has a different theme, which I thought was really cool. You'll see a different scent-themed decor (and smell) for each. For example, one floor was coffee, another was chili, and another was star anise -Very reasonably prices. We booked through Hotels.com and paid maybe about ​​€110 per night, including taxes -Great location! It's right in the center of Porto and most of the tourist attractions and good restaurants are 5-10 minute walk away -Huge bathroom with his and hers sinks and plenty of space underneath for your toiletries -Comfortable beds/pillows. Although it wasn't a true King size, more like two twins pushed together but I think that's just a European thing -Bath robes -Free welcome drink at their hotel bar (which you don't have to use on the same night as you check in if you're too tired) -They let us check in early at around 12:30 even though check-in is not until 2 or 3 Cons: -There is construction going on outside so it's a little bit more difficult (though not impossible) to get an Uber outside. We took an Uber from the Santa Apolonia train station. He couldn't drop us off right in front but it was still just around the corner, so it wasn't terrible even with our huge luggages Honestly, I can't really think of any cons other than that. Highly recommend Pestana Porto. Might be one of the best hotels I've stayed at in Europe!

Nice hotel, centrally located in Porto. Surrounded by good shopping, food and near the market…read more Breakfast is decent. Bar is nice and the dining is good. Hotel staff very nice. Comfortable rooms.

I hate killing stars, but since there isn't a place to rate their restaurant, Bicicleta, I have to…read moreinclude them here. GET AN UPGRADED ROOM - the extra space is WORTH it. AC doesn't work well, so you are warned for the summer months. Room was spacious, super clean and very comfortable. Not as many ammenities as other hotels, but you do get the robe and slippers and toiletries (attached to the wall). Not too shabby. The staff for the most part are GREAT. On our first day some really couldn't answer questions/seemed confused and had issues with both English and Spanish, but we got through it. They try hard, and that is worth something. The lobby is small and can get crowded quickly. And now Bicicleta - the most unfriendly, obnoxious and unhelpful group of people I have met in Portugal or in most places. ABSOLUTELY THE PITS. Starting with Mr. Grumpy bouncer with an idiot attitude that is like a drill Sargeant when it came to checking on people not walking in from the streets on their way to the CROWDED breakfast room. (with bfast included in your price I can understand their concerns, but this guy was a bully). Most of the staff have a godforsaken look on their unfriendly faces, so if you are just wandering in to look around, expect to be inspected from head to toe and treated like you are a threat to society. NOT FRIENDLY. Breakfast: Where the coffee machine is located creates a mess of a line in front of the hot breakfast buffet area. Food is not bad, but navigating it gets very confusing. And when you add on the most of the staff are simply the worst you will encounter in hospitality, it makes for a mess. KUDOS however to how management handled the power outage. With back up generator, aging adults were able to use the elevator and toilets flushed. COLD shower, but they had power. What didn't manage the situation well was of course Bicicleta, who could only offer salad and didn't think about bread and cheese and cold cuts. Hotel management of the situation was SUPERB. Bicicleta? They should just keep peddaling into another country and leave for good. Have I said they are a dissappointing crew for the most part? All in all, I would still stay here, now that I know my way around town, because the location is great and management works hard to please!

I found the hotel to be lovely. Situated right off the river with a beautiful view of the city…read morebridges and river. The staff was friendly and greeted us with a glass of port wine upon checking in. Breakfast came free with our stay and the food selection was wonderful. Omelettes on demand and huge selection to choose from food wise. Bed was super comfortable and I loved my room with a view!

Amazing staff. Amazing accommodations. Beautiful views, and although you are right by all the…read moredowntown action, the rooms were soundproof. Delicious wine and cheese bar downstairs open on certain days and times. We'll be back again!!

The reception area was a bit confusing, I initially thought the security counter was the reception,…read morebut the actual one is inside the room. The hotel itself is old but has a charming, aesthetic vibe and is a pretty cool place to stay in Porto. The breakfast was good, and the location is great. The pool is on the smaller side, and I didn't get to use it since the weather wasn't ideal during my stay. It also has a unique old fashioned elevator with a couch, which added to the experience. Overall, it was a cool stay, though they mentioned they'd give me banana bread, and I never received it.

The hotel is located in central Porto and is a walkable distance to every major tourist location,…read moreincluding about a 30-45 min walk to the Port houses across the river. The hotel is beautifully appointed, having recently been renovated, with attention paid to period details. I was impressed by the delicious breakfast service. I particularly appreciated the attentive and extremely friendly service of the hotel staff, some even referring to me by name multiple days after checking. I felt the staff went out of their way to make our stay enjoyable. We splurged for the junior suite as we had 3 of us traveling together and it was very comfortable with the addition of a cot in the room. Or note, the restaurant has an extremely tasty and affordable happy hour with 1€ oysters on the half shell. I look forward to visiting again soon!

Cyndy's Bottom Line: Convenient location…read more Hotel Teatro is conveniently located. Approximately 15 minutes from the train station. Boutique hotel with a theatrical theme. Quick and efficient check in. Good customer service. Breakfast included. Complimentary glass of porto. All about the room: The room is very dark. Like a dark theater. There is no door for the bathroom. A curtain separates the bathroom from the sleeping area. Hence, curtains like a theater stage. The shower is large with a waterfall spout with nice water pressure. There is a bathtub the corner location sitting all alone. Like a stage prop in a play. The lighting is very minimal. For a vampire in a play. There is a velour oversized lounging chair sitting in the opposite corner of the tub. Another prop for the play. No praticality in the rooms so be prepared. The end.

If I could give a negative number as a rating, I would. I am currently staying at this hotel. There…read moreis construction going on in the hotel and the noise is right outside my window. This noise starts at 10AM and ends at 7PM and will continue for several more weeks. The front desk manager claims there are no other rooms available even though I watched three new sets of customers check in after I complained about the incessant noise. I am appalled at how this hotel is handling this situation. I absolutely do not recommend this hotel. I have no other alternative but to leave. Very poor customer service!

My sweetheart and I recently had the privilege of going to Portugal and Spain for 15 days. If you…read moreget the chance to go to the Iberian peninsula, I strongly recommend it. One of the hotels we stayed at was NH Porto Batalha. Conveniently located to much that Porto has to offer, I'd stay here again on a next visit. The rooms are comfortable, quiet, and NH seems to be a popular chain in both Spain and Portugal. They were very accommodating to our group of 40. The breakfast spread offered variety and the good was pretty good. We had dinner one night in the hotel restaurant and dinner was also good. The space accommodates large groups while still having room for individuals or couples traveling on their own.

We had a nice experience here! Comfy beds, centrally located, Pasteis de nata close by, and an ok…read morebreakfast spread. Eggs were a little watery (if I'm remembering correctly) but good coffee. We also had dinner here with our tour group, and that was pretty good also.

We made a recent trip here and the hotel is small and quaint. Upon arrival staff was very friendly…read moreand eager to help. We got to our hotel room and was fairly compact but I didn't expect anything large in Europe. The bathroom layout was a little odd and the tub was fairly high to get in and out of. Have to be careful for disabled or elderly people. The steam room and sauna along with the relaxation pool is available for all guest even without a spa treatment which was super exciting but unfortunately I missed out because I wanted to sleep in. However, my husband went and said he enjoyed it all. The hotel is in a perfect location with lots of restaurants/coffee shops/wine shops/ and dessert places. We were pretty much able to walk to all the restaurants and lounges. Location was perfect!

A wonderful stay at a luxurious hotel in the heart of the city. What made this stand out was when…read morechecking in, the front desk noticed it was my partner's birthday and surprised us with champagne and a cake on the right day. Wow, great service and attention to detail! Overall, as you'd expect, the rooms were comfortable and breakfast was delicious (and with a surprisingly good variety). We didn't get to try other meals but they looked great. Throughout the stay, the staff were very attentive and helpful. I highly recommend a visit and we'll definitely be back!

Classic case of over promise and under deliver.... Beware they try to sell you tours and if you…read morechange your mind or can't make it they try to charge you anyway... when checking in they took us to a special room and asked our preferences for everything from towels to turndown to type of coffee pods in the room and delivered on none of it. Beautiful hotel but buyer beware especially if from USA