I liked this restaurant in the past and overlooked a couple of items that weren't good like the broccoli and cheese soup. Today, I ordered online. After completion, the notice said that the order (4 lunches) would be ready in 35 minutes. I arrived after 35 minutes, then they started the order and made me wait another 20 minutes. My sandwich was missing bacon, my fruit smelled like hairspray and another coworker's sandwich had mayo. We ordered No Mayo, and the note was plain as day on the receipt. We all decided we are done with this place. read more

Messed up my order and then gave me old food. Their playground is a little bit dirty. Sometimes they gave me a wrong food.

Great food! Fast delivery and friendly service! They also have THE BEST salads around! Fresh veggies and homemade dressings! read more

Room Service Renaissance - This is the Chef Salad w/out mushrooms or onions. The thing has to weigh 5lbs! It's huge! I enjoyed it for lunch and dinner. - Salad Near Me - Ridgeland, Mississippi

Considering their location in an upper class building you would think you would have nice seats and booths. Material on booths needs to be a replaced.....looks raggy Food is not impressive. Good for a quick bite Looking elsewhere read more

It was absolutely delicious and I'll probably could've for sure split my salad with someone. The salad dressings are fabulous! The only reason I did not give this five stars was because the staff did not have a masks. The door to the building said masks required. But besides that it is a great place to pick up lunch or go eat lunch in person read more

The salads are huge and the homemade dressings are great, but CHECK YOUR ORDER BEFORE YOU LEAVE. More of my orders have been wrong than right (like, 3 out of every 4). There is always something missing or wrong. The shrimp salad is also inconsistent. Good one time, watery and missing ingredients the next. At this point, I'm just trying stuff out on the menu out of curiosity and to see just how many orders they actually get right. The staff is nicer than the Jackson McWillie location, but I suspect they wouldn't be able to get away with the same rude, bad attitudes here in this building. read more

Excellent food and great customer service..... I'm a late luncher and this group is always friendly and courteous.

This was my second experience with Room Service and I'm glad I gave them a second chance. I had the Muffaletta and it was fine. Ok, there was one thing I would change, I would leave the mustard or at least some of it off. But I would have to say it's one of the best Muffaletta's I've had. I will be ordering from you again. read more

Multiple time visitor - reliable place that gets through lots of office workers special requests/orders in a reasonable amount of time. They start closing on time, so don't order after 1:45p or you'll get the side-eye. So far, on three trips, the soda machine has been broken for three months, and no one seems to care, especially the staff or the regulars. Don't tell too many people how good this place is - because no one wants to stand in a longer line for great sandwiches! Order the St. Andrew's "North Campus" or the St. Andrew's "South Campus" sandwiches - each are the "Smart Choice!" read more

My potato salad was covered in mold. The least they could do is look at the food before serving it. Nobody could've made that mistake if they'd simply lifted the lid and looked in the container. It's clear the food is prepared in large quantities well ahead of time. read more

I have had several bad experiences with Room Service in Ridgeland over the past few months which is why I decided to post a review. Last week I placed an order for several people at my office. Called them at 10:15 and was told our order should have been faxed the day before. She did check with the kitchen staff and advised they could handle it since I told her I would pick it up. I was told it would take an hour. When I got there an hour and 15 minutes later, I was told they were working on it. 15 minutes later, same thing. 15 minutes later when I asked someone to check again, she said she would but walked away and started taking orders instead. I saw the owner a few minutes later so I asked him to check. 10 minutes later they finally brought it out. If each order had been called in separately, they would have been ready. Their food is good but not worth dealing with the poor service or rudeness. The service has always been lacking so I have decided to take my business elsewhere. read more

I normally don't write reviews. I normally just chalk up my restaurant experience as it is what it is and I know that this review will probably get lost in the shuffle of reviews. But here it goes. My office has ordered from Room Service, Ridgeland, MS for a while now. The food is always good. Customer service and delivery service not so great. But today was the worst experience I have had. I called in an order for 6 People about 11:40 a.m. and I went about 12:00 p.m. I knew that there was going to be a wait so I figured by 12:30 p.m. I would be out. At 12:40 p.m. I went to the counter to check on my order and it still wasn't ready. About 12:50 a lady comes by and says ma'am we are out of shredded chicken and we are going to the other store to get some or would you rather have grilled chicken. Really. You could not tell me that an hour ago. I said ma'am at this point grill is fine. I sit for another ten minutes with them looking at me and past me and I know I was asked five times, ma'am what your name. Finally at 1:25 p.m., I got up and said you can cancel my order. I need to get lunch for 6 people and evidently it won't be here today. She said ma'am I am sorry what did you have to order. I told her and she said oh ma'am its not ready. I said cancel my order and I walked out. I am normally very patient and I understand that they are busy and I understand there is going to be a wait. But when a customer has been sitting there for over an hour and people are coming and going and you continue to ask that customer what is their name what did they have to eat. It is very poor service. I know that this review will not shut down Room Service or based on other poor reviews stop the bad customer service. But I was away from my office for two hours. That is driving to Room Service and waiting and then having to drive back to my office without lunch and tell my supervisor and our clients sorry for your but we have to get lunch elsewhere. read more