Very poor communication. I have had many unanswered emails and voice mails. Very frustrating and do…read morenot recommend.

ProLine is a great company with a highly ethical leader and quality people. I have personally…read moreworked with Billy Moss and he will go the extra mile to do the right thing and maintain client satisfaction as a high priority.

Had them over for an estimate . Brenden came by and spent 10 minutes . Not a problem . Then just…read moreleft . Not a word . So I called . They told me he was not avallable . But he would get back with me . Heard nothing back . Called the next day and was told he would contact me in 10 minutes . Never did . If you dont want the business just say so . Big waist of time . Proceed with caution . Better options .

First, I want to mention that this review desires more than a 5 Star review as Fence Fanatics sank…read moreeach other fence companies bidding on the job. The day that Alec and Brendon walked the job site, there was nothing more to consider as they had a quote in my hand before even leaving when others took a week plus even to get an estimate!   Fence Fanatics delivered the job with quality craftsmanship, integrity, and upfront honesty about each aspect of the job since our fence had some levels of complexity, given that we added a full concrete retaining wall versus a wood retaining wall. Each day, either Nick, Alec, or Brendon was on-site to oversee the job and send a communication through text, email, and phone calls. If we had a question, our email or text was answered in less than 2-4 hours, if not within 20 minutes in most cases. Hands Down, if you are considering replacing your fence or even staining your fence, most definitely give and consider an estimate from Fence Fanatics! If you review their website compared to other fence companies, you will be surprised by their competitive pricing and knowledge; their website has so much essential information about explaining shrinkage and the different types of wood and the Whys! Excellent Job, Fence Fanatics and Team!

Dallas, not San Fran…read more I had a gate off track. they were quick to respond, on time, invoice was reasonable and as-estimated, quality work. Both office and field staff were polite, professional and respectful. You can't ask for more!

Well I thought that I would be using them for a new fence for my yard and somebody came out to give…read moreus a quote. He said they could give us a quote and do the work. however a week later still had not heard anything from them. We called, sent them messages and even spoke to someone who said she would check on it but it's now been two weeks and they just ghosted us. If you didn't want to take the job you need to just let people know that, now we are behind on our project and it's just plain rude and VERY poor customer service. would not recommend.

Kevin and his crew are wonderful and they do some high quality work. Couldn't be happier with the…read morejob they did. Very communicative and fair prices. Hoping to get another job done soon!

Quality product installed. Communicative management…read more The crew management hired was twice unable to come on the day promised, so management hired another crew for the third try and we were able to get our fence gate installed. Manager was very apologetic, gave us our deposit back so we could go somewhere else if we wanted to, and made it right in the end. We appreciated communication throughout.

Wish I could give no star. Do NOT do business with them . A few years ago, I purchased material to…read morerebuild my fence. Upon returning surplus material, I was given credit voucher instead of money refund as the manager stated that it is the company policy. Now, since my fence needs some touch ups, I came to the store to ask for the credit, the current manager didn't honor the Binford company credit voucher based on the reason that manager, who issued the credit voucher, was no longer with the company. I was assured at the time that my credit voucher will be valid as long as the company is still exist. Guess I learned my lesson......

Contacted Binford Supply with list of supplies for my fence replacement. They was professional…read moreanswered my call in person spend time with me on that call pricing everything I needed for the fence replacement. They loaded everything ,we then realized the poles wasn't on the truck went back inside they was sold out of the 8' metal poles they ended up giving us the 10' poles for 8' price which I felt was very nice so we could get the project completed that weekend. After we installed the fence we had several items left over which Binford took back without any hassle. I feel Binford Supply is a top notch business providing great customer service and products.

Santos sent me a total of SEVEN message in 24 hours confirming an appointment time even though I…read moretold him I was retired and would be home at a certain time in the afternoon. When he arrived in his Honda, I showed him various panels on both sides of the yard including a total of 4 gates that needed replacement. Less than SIX minutes later he walked back to his car and drove away without a single word. This is a clown show..unprofessional and NOT worthy of your time of consideration. Hire a real fence company...they often show up in a truck...they often have some type of sign on the side of said truck advertising their business...."sometimes" they present you with a business card when they arrive but regardless professionals NEVER drive off without communicating..bad joke!!!!!! ZERO stars! CONTINUATION: The same day, within 3 hours I receive the following "private reply" as follows in its entirety. I have posted BOTH responses as a warning to any potential customers as to who they are dealing with in regards to Mr. Santos offered services. Santos M. Mr. Todd, thanks for your review! God bless you and may you have a good health and long life because God says" treat evil with good". My reply in full as follows: Mr. Santos.. You keep digging this hole deeper. Very curious! This is apparently your version of "good" or doing good....? The above review may have been a bit harsh but not without reason and was accurate. I invited you onto my property for a simple bid via YELP along with others that replied as you did. I did not treat you unkindly in ANY regard. In fact, my first oral communication was very brief and not until your arrival. You demonstrated your incompetence in full by leaving without a communication/bid before referring to me as "evil" for calling you out on your poor attitude/response. A simple "no bid" text would have been more than sufficient. I am not sure what your issues are, perhaps you were just having a bad day?? The unprofessionalism and name calling is uncalled for. Actions and words have consequences. Its an arduous task trying to build a small business that treats total strangers with respect, and all of it based on a website without person to person referrals that could vouch for a tradesman's personal integrity. Good Luck with that! Sir, you are not allowed on my property at any time for any reason. There are are multiple security and surveillance cameras in my subdivision.

Great work and fast service . They arranged for the 811 folks to check for lines , replaced all my…read morefences including repairing the fence another company put up , that was not properly made. Their prices are fair and work top notch . Don't hesitate to call them .

We hired Adam after reading reviews about DFW Fence Doctor and finding his number listed on…read moreironfencedallas.com, DFW Fence Doctor's wrought iron division. Though you might find Adam associated with the ironfencedallas.com website and DFW Fence Doctor, he is NOT associated with them. His work is sloppy and he does not stand by his work to fix the problem, even after given plenty of opportunities to fix the issues. Here's a little rundown of the nightmare and headache we dealt with because of Adam: - I initially texted him and he was very responsive when getting information about the work we needed, which was to refinish/repaint the iron railing on our front porch. - He completed the work a few weeks later and the day he finished my wife was working (and the paint was still drying so I couldn't get a great read on the quality of the work), but he told me that once she/we had a chance to inspect the railing after it fully dried, it wouldn't be a problem for him to come out and fix any issues if we saw anything. - The next day we inspected the work and there were several problems. The paint was already peeling off in numerous areas, and he got overspray on both the stone and brick on the porch. I texted pictures to Adam, and he said he'd come out the next day and said "I'll get it fixed for you". - After a few days of no updates, I texted again and didn't hear back. I gave him a few days and texted again, and he said he would stop by later that week. He never stopped by. I texted again, no response. I tried calling him and got a vague non-answer that he had stopped by (when? I don't know, because I was home nearly all day and never saw him), and fixed some things but couldn't fix everything and had to come back. - After more texts and calls for updates when he never showed back up (we're now at about 6 weeks since the initial work was done), my wife tried calling him. Surprise surprise, he answered right away since he didn't know to ignore her number like he had been ignoring mine. He told her he'd come by "no later than Wednesday" to fix the problems. He never showed. On Thursday, my wife sent multiple texts and tried calling multiple times, and he never responded. - I then texted him again, saying we felt like we deserved a refund for the poor work and complete lack of follow through. That got a response from Adam, who claimed he was "out of town this week on an emergency call since Wednesday" and "just saw multiple messages and texts" from my wife after getting my message (conveniently, he apparently didn't have phone service all week until my message came through?). Even if the emergency call story is true, he lacked all decency to communicate that with either me or my wife to let us know of the situation. - According to Adam, I hired him, and my wife didn't. So, in his words, "I'll communicate with you and she needs to talk to you". In other words, "I accidentally answered when she called because I didn't know she was calling to voice concerns and now I'm ignoring her". He also claimed that this seems to be a "husband/wife dispute" for some reason. I've never once hired a contractor who refused to talk to my wife about the job because, and I quote, "a man cannot serve two masters". Basically, he'll answer an unknown number the first time because he wants the business, but after that he'll ignore you if you're voicing concerns. And if you're married, you'd better make sure you're both there when he agrees to start the job, otherwise only one of you is allowed to talk to him. You can find Adam's information on fencerepairdallastx.com, dfwfencebuilders.com and dallaspoolfence.com (that should be a red flag right there, that he needs multiple websites and business names...). Please save your money and avoid using him because you will just have to have the work redone by someone else!

Everything started off well, he showed up when he needed too. His guys did our fence and he was…read morethere when we inspected it. He fixed a few things we found right then. I had no issues until we needed it to be fixed a few months down the road. Nothing major, loose panels, disconnected panels, shifting of gates from our soil. Relatively easy fixes if this is what you do for a living. Well we've been trying to get him to come out for the last two months with no luck. We've asked and asked and it's always, maybe next week. He won't set a date and the fence is just getting worse. Very disappointed from the good reviews we read we were very confident in him. For a company that claims to have great customer service, I assume it's only great until they get paid. I would avoid them if you don't want to fix it yourself down the road.

Craig, the owner of Budget Fence, did a great job laying a concrete pad for a customer of mine. He…read moreis professional, prices his jobs fairly and his customer service is exceptional. He answers the phone promptly, and is very helpful with suggestions. If you're needing concrete, decking, or a pergola, I heartily recommend that you call Craig.

My condo deck needed planks replaced that were rotten and failing, and painting. i am in…read morecommercial property management and very experienced with getting bids for work, negotiating scope of work and price, and inspecting work that has been completed. My experience with Craig and this company was terrific. They were responsive, and communicated to me clearly the work they proposed doing and the price. They listened to me and formed their scope and schedule around what i needed. I couldn't have asked for a more responsive company, a reasonable price and very good communication and work product. Very pleased!