I'm someone who pays attention to the details and holds high standards, especially when it comes to…read moreservice. Valvoline absolutely delivered. The team is professional, knowledgeable, and genuinely cares about doing things right. They didn't try to upsell me or rush through the process. The communication was clear, respectful, and confident. Every question I had was answered with transparency and a sense of pride in their work. I appreciate the value in staying inside of my car as well. Pricing is competitive given that it's a turn key service, and came with a complimentary water. The shop itself is spotless. That alone tells you what kind of operation they run. Everything from start to finish was efficient and smooth. I don't often leave reviews, but this experience was too solid not to acknowledge. I'll only be bringing my vehicle here from now on.

Came here after waiting 40+ minutes at a different location just for them to tell me they don't…read morekeep my oil filter in stock. Told me this location keeps my filter in stock and they were GREAT. Super quick, explained everything they were doing, and of course, was actually able to provide the service I needed, highly recommend!

This is a good shop. Miguel is a super cool and chill dude. I've taken my truck here plenty of…read moretimes from small to big issues. I started with them rebuilding my motor and just kept going from there. I did stop going here because of distance and I think if I was closer I would continue to take it to them for small jobs. To be fully transparent, I'm very specific about a lot of things when it comes to my vehicles so there were things that I noticed that weren't right, a couple things still exist to this day that were caused by the shop. However, every time I told Miguel about these issues he immediately did his best to help fix them. And they did fix most of the issues I had. This is not a bad shop at all. I definitely recommend them.

Great service from Sammy's, Miguel was quick to respond and…read morequick to get the work done and at a great price!

This auto shop has been an immense blessing! Our family mechanic of almost 20 years retired a few…read moreyears ago and we struggled to find true and honest mechanics. As a female, I know how I have been scammed by mechanics. So I found true value in Christian Brothers Automotive-Peoria, Lake Pleasant Pkwy! I found this establishment via word of mouth from all the way in Michigan. Their reputation precedes itself. They are honest, knowledgeable, fair and they provide quality service. Tom, and the entire staff served with a smile. Overall, I would highly recommend this Christian Brother Automotive to anyone. We'll stick with them!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

This place has gone downhill. Last time I went in for an oil change, the guy said I needed a new…read morestarter and quoted me $1000.00... I didn't trust that so I took it to my mechanic and he said nothing is wrong with my truck. I will never go back here for an oil change.

Oil change: 12.15.24: This is a new location. Provided…read moregreat & quick service while I waited in my car. Staff were friendly & informative & weren't trying to upsell which is an unfortunate common occurrence at many places. Prices were clearly explained & they even offer free top off services at 3months for my synthetic oil service. The cold bottled water while you wait is a nice touch! I recommend.

Always a great experience. I know nothing about my car and they never make me feel stupid. Quick…read moreservice every time and so friendly

Pleased historical customer, visited your Glendale, AZ location, for the first time, today. Must…read moresay, your biz model works for me. Thoroughness, Honesty, Informational and Accommodating. Experienced customers know car repairs cost, no problem, that's on customer. But employee, Emanuel, made process alot less stressful, with his personable personality. That, plus the comfortable waiting area you guys provide, is key reason why I will continue to refer. Suggestion? My backup repair place, has a popcorn machine, next to the beverages, hint, hint, lol! If you ever expand, into motorcycle repair, I would be your first customer!

So i went into Kerry's because my car was stopping mid flight, i was told by the manager Jason that…read moremy car was stopping mid flight due to oil leaking on my alternator and my battery was no good so all the repairs total he was charging me 1,900 dollars i told him i had warranty on the battery so he charges me 1700 instead ,me not being a mechanic i took there honest quote, i paid the amount and have my mom pick up my car bc i was at work, i get in my car and it still feels off to me i take it for a short 2 mile drive and it shuts off on me mid flight again, i return my vehicle back jason says ill be first priority for my car issues i give them a week no call, no text ,(nothing) i figured, there figuring out what the exact issue and cause is as soon as i call he says you are having a misfire and your spark plugs and coils need to be change all that with labor its going to be 2300 dollars , i wait till friday bc its my only day off, i walk in greet them stay cordial polite i say "something doesnt feel right ,why is it you guys didn't catch this issue before hand " he says "the code wasn't popping up beforehand because your alternator wasn't giving your battery the juice to give the codes" i say "well if i paid you guys for everything to be new how is it when you took it on a test drive after the mechanics couldn't firgure out something still feels off' i felt it right away when i started my car back up and so he says" we checked it again once we added all that and no codes for your spark plugs or coils came up until you brought it back the next day" yet they took a week to tell me ,thats what the issue was," only because i called THEM", so im saying "my car was misdiagnosed " he tells me "no bc we didnt do anything wrong and that was something that needed to be fixed in order to find this solution coming up now" so i tell him "so i was misquoted bc i was told this will get my car going and it didn't so how are we going to move forward with this bc right now i am not a satisfied customer" now he is telling me the price total is 2553 dollars when he intially said it was 2300 over the phone but the only help they can do is go half on parts with me which is still going to cost me 1900 dollars , so i tell him" if i knew my car was going to cost this much i would have never paid to start the first service and just traded it in and get the lil money they would have gave me for it as a down payment on another car" but now he is saying that changing the spark plugs and coils wouldn't exactly fix the issue bc of my coolant thermostat and now he is just throwing all these things that could go wrong and why all these steps are necessary and i get it i have an old car but why was none of these issues communicated before so i tell him" my coolant and all those issues where in my last invoice so why did you not communicate that before with me "he says "well your spark plugs and coils just popped up "and i said so is that going to fix my issue and he says" idk bc your coolant" and now we are just going in circles and getting nowhere but i tell him" i feel i was mis diagnosed misquoted all the above bc there was no communication on your end with the customer" the payer "who keeps your business thriving" so i feel like im taking a major L bc point of the story is he said the first service would fix my issue and it didn't now he saying he doesn't know whats wrong with it and if any of that will fix my issue so it feels like it was wasted money and i literally got nowhere with my car not even 5 miles which is funny that they test drove it for 10 miles lol im keeping my sense of humor just like i laught when he said he had mutiple mechanics and a team checking my car yet none if them caught the issue my car wasnt running well afterwards lol , so i reached out to my credit card company to ask for my money back bc i feel like the work and service did not satisfy me and im out 1700 dollars ,if they have any motto about treating customers fairly then i would hope they give me my money back since i was not told the initial total cost it will be to fix my car ,and they are standing by that they needed to fix those parts in order to find the next issue i can go on and on, but my credit card company is going to reach out for my money and if it that doesn't work im also filing a bbb complaint and a small claims report bc nones of this is sitting right with my not to mention my friend and uncle own there own shops in california and they said 2500 for spark plugs and coil is a ridiculous amount they are scamming and being untrustworthy, im not a mechanic so idk the ball game but i will leave you all who go there with this advice be aware of what they are fixing and and if it will fix your issue bc i was told it would and it didnt and now im left 1700 dollar

Quick and very professional . Complimentary water and great waiting area. Pricing and selection…read morewere very good.

Update: Garrett from Big O replied that "our records show that" I'd arrived at 10:00 AM rather…read morethan 1:00 pm and they were thus not able to keep the appointment. Well, I'd like to see those records. They're not accurate. I was in church at 10 am, went home for lunch afterwards and arrived at Big O after lunch at 1:00 pm. In reading other owner responses to customer complaints I've noticed that Big O rarely accepts responsibility for a poor experience. Its always the customer's fault. That's a big red flag. ****** Big O pet-peeved me. Nice website with a place to enter information and make an appointment for an oil change, with the option to wait for vehicle. When I get there, I'm informed that I'd need to leave the vehicle...there are 5 ahead of me. Why bother taking an appointment, giving the option of waiting for it and then being treated like a walk-in? Scratch Big O off my list.

My other review was triggered by my search for a business to help me get a family Chevy 2500, it's…read moresystems and diesel in top shape before I sold it to it's next delighted owner. I have had our family vehicles in a variety of maintenance facilities, many of them owned by immense business enterprises paying profits to shareholders. Our vehicles, on several occasions, had totally rookie maintenance mistakes, misorders, mis-assemblies, plain old misses. Finding the Alauria family repair shop, the "Servants of Sunnyslope Rising" , quality repairs, three year, 36,000 mile warranties, made us permanent customers. Three more family vehicles get serviced here now. Proper inspectiond and troubleshooting, no rookie mistakes. Follow up as needed, Pricing appropriate for this level of service. And my life savings are not getting paid out to a global shareholder pool.

I've been to 3A Automotive and Diesel a few times now with my vehicle, which recently had its…read moreengine replaced by a different shop I no longer trust. Kirk, the service manager, has been a big part of why I keep coming back -- he's down-to-earth, knowledgeable, and easy to talk to even when I don't fully understand the technical side of things. I really appreciate their communication process, including texted reports and photos of the work being done. So far, everything they've done has been straightforward and honest. When I've questioned their diagnostics or recommendations, Kirk has taken the time to explain things clearly and has even reached out to Jasper (the company that rebuilt my engine) just to help put my mind at ease. That level of follow-through means a lot, especially after a bad experience elsewhere. My one significant complaint is their shop fees. These charges aren't itemized as a "shop supply fee" or anything specific -- they just appear as a flat fee, and they're not disclosed anywhere in the initial quote. Most shops I've dealt with cap this type of fee around $50, but I was charged $90 on one occasion. Not listing this upfront feels misleading, and I think it's something customers should be made aware of before authorizing work. That said, trust in the actual mechanical work matters a lot to me, and this shop has earned that trust. I'll continue bringing my vehicle here, but I'd strongly encourage them to be more transparent about these fees upfront -- it would go a long way toward making an already good experience a great one.

I am picky about where I take my vehicles I picked…read moreThunderbird automotive because of reviews on yelp an was not disappointed. Customer service was excellent the staff very friendly let me know what was need to be fixed Work was done quickly! A automotive place can trust This will be my go to place when repairs need be done on both vehicles and pricing was fair and one more thing very happy it's like a brand new car runs GREAT!!!

I brought my vehicle to Thunderbird Automotive Specialist with a fully functioning cruise control…read more It was working perfectly the day I dropped it off. When I picked up my car, the cruise control was no longer working. When I brought this to their attention, I was met with skepticism, as if my concern wasn't valid. That was frustrating, especially since I know my vehicle and how it was operating prior to service. They asked to keep the car for further inspection, which I agreed to. A couple of days later, they informed me the issue had been "fixed." However, when I asked what the problem was, I was told it was the cruise control switch. What raised serious concerns for me was what came next. When I asked for documentation or a repair record, I was told there was none--because the mechanic had paid for the part out of his own pocket. That explanation simply does not sit right. If a repair was performed, there should always be documentation--regardless of who paid for the part. Transparency is basic professionalism. The lack of paperwork, combined with the fact that the system was working before my visit, strongly suggests something happened while the vehicle was in their care. More disappointing than anything was that no one took responsibility, and no apology was offered. Mistakes can happen in any shop--but honesty and accountability matter. Because of this experience, I will not be returning.

Tech Brandon Thoi did an amazing job today! I was in a rush so he did an oil change as quickly as…read morepossible but did not miss a beat. It felt as if he was in the zone and did an excellent job! Kudos to you Brandon, I will be calling your boss to tell them that I am impressed with your speed and quality of the work you did. Excellent job!!!

I went to the Midas in black canyon and they broke my transmission by claiming to fix my throttle…read morebody and camshaft positioning sensor. Cost me over $3k then I came back bevause my gas pedal had a delay right after I care out of the shop. Then they tried to convince me that that was normal and then after I brought it back from the shop the mechanic overflow my transmission with transmission fluid according to AAA bevause i was smart enough to get a second opinion. I have all of the documents and pictures from Midas and AAA before and after j took them in EVERY-TIME. Im sue-ing them if they dont fix my Malibu for free. My transmission fluid was tested ok in January of 2026 by brake masters as well(NO EXCUSE). So there isnt no way my transmission can be completely gone by July.(when it broke down) after seeing them the 3rd of July.