Brendan Lanee were incredible today! This place is first class and ran extremely well. I will be…read moreback again! They are also military friendly! Highly recommend

I came across an online coupon for 25 % off any oil change service so I thought I would give Take 5…read morea try. When I pulled up to Take 5 I accessed the coupon on my phone and followed the instructions to enter my email address for marketing purposes. When I entered my email the coupon closed and I couldn't access it any longer. I went online and found a $ 7.oo dollar off coupon to use. I pulled up to one of the 2 entries to empty bays while the third bay was occupied. I was greeted after a couple of minutes by a young man who explained that it would be just a few minutes and they would be with me. Eventually I was directed to pull my vehicle into the service bay and again told that it would be a few minutes while they finished up the 1 customer they had When I arrived. Finally someone came to explain the services to me and take my information. In my photos I included the price offerings for oil change services which I had questions about. I was told that for the less expensive synthetic oil change options they used a rebrand oil under their brand but it was Castor oil which is considered a mid- top quality oil. The highest price oil change option is Mobil One synthetic, which should tell you how much better Mobil One oil is considered to be. I settled for the full synthetic change ( $ 84.99 ) with the rebranded synthetic oil. They checked my air filter and other essential fluids and everything was good because I check them myself regularly. My oil change was done and it was time to check out. I brought up the problem with the 25 % coupon disappearing after I entered my email and the attendant indicated that the marketing people were aware of the problem and were working on it. He didn't offer to honor the better coupon but did accept my smaller coupon. From the time I pulled up to the time I pulled out was more like 15 to 20 minutes. There were 2 attendants and both were very personable. The prices are high and if you search online you can find local oil change specials at a better price. The service was good and I was treated like a valued customer. I can't justify them not honoring the 25 % off coupon which was the motivation for me trying Take 5 in the first place. I feel that if they are aware of the problem they should honor the coupon the customer tried to use. I will stick to finding local oil change specials as I have in the past and Take 5 won't get my or my families business going forward.

I went and gotten a car oil change and my car was fine. Everything was fine. The car was running…read moregreat after I had an engine light on but it wasn't the problem with the car. It was a problem with the gas cap and the gas cap issues going out for a while now is not a big issue and it doesn't a engine to fail or anything and the engine light comes on just because of the gas cap issue, nothing major with the engine even previous Jiffylupe I went to look at the oil change, never had problem with that the other location was on a different Jeff everything was fine I got the oil change and I never had a no problem as soon as I go to this location at 12st and northern and get a oil change the biggest mistake I ever made. I'll get there to get oil changed after the oil change. I drove off the car.started to have a Problems making Clinking sound making a bunch of noises after that. Is it a coincidence? this managers are delusional the workers there are just a bunch of kids. Don't know anything wanna be mechanics don't know anything about oil change. I suggest nobody go there horrible place to go to. Don't ever step your car in there. These people do not know what they're doing so if they mess up your car that was Do Not go there or do business or anything with them they were use excuses and they will use excuses on you for anything. the will lie. They were trying to flip their problems around and make the problem yours. They will team up and just lie and use excuses on you. I suggest you guys do not go there I repeat do not go there after all this I took my car somewhere else and I found out what happened to the car. This idiot fucking went into my ancient it does something loosen up the bolts. Did a few things in my car start making Clinton sound after I took the car to the main dealership to a regular brand dealership, the end of fixing it they fix the issue with no problem. The dealership told me that Jiffy lube , whatever the oil change places loosen up the bolt on my engine and it was making noises after I come back to Jeff to tell them the problem and completely ignore everything they don't wanna take accountability. They lied the managers lied too. Yeah it was horrible. I had to call the police final report once again guys worst place to go to do not ever go there and don't ever get your oil changed there worst place ever.

Service was quick and customer service was great we actually left our phone here and came back and…read morethe staff held it for us thank you guys

I strongly advise against taking any vehicle to North Mountain Auto. On 04/08/2026, I brought my…read more1996 Ford Probe GT to this shop for a water pump replacement. Dashcam footage explicitly shows the vehicle running perfectly fine that morning while it was at another shop receiving an estimate. It was dropped off at North Mountain Auto two hours later. On 04/13/2026, the vehicle was pulled into their bay exhibiting no problems, yet it exhibited severe running issues immediately after their "repair." The vehicle was subsequently removed to a neutral third-party shop via a recorded and documented chain of custody on 04/27/2026, ensuring no claims of tampering could be made. Independent diagnostics have since confirmed catastrophic engine failure, including air passing through the piston rings and a 25% leakage around the exhaust valve on Cylinder 5. Far more concerning than the mechanical destruction is the actively documented fraud and attempted cover-up. Forensic dashcam video and telemetry data captured the shop engaging in billing fraud by charging for one type of product (Asian vehicle blue coolant) while explicitly using another. Furthermore, on 04/20/2026, approximately an hour before I arrived to pick up the vehicle, the mechanic is recorded stating to the front desk that he had already lost two days the prior week and five hours that current day on the car and was "done." Twenty minutes later, footage shows them manually overriding factory settings via the base idle set screw (BISS) in a deliberate attempt to hide over 30 documented engine stalls and doctor the vehicle just enough to collect payment. This override occurred on four separate occasions. Additionally, the intake plenum was removed. There is absolutely no reason for its removal during a water pump replacement other than assessing internal damage; it provides no extra room or access and is 100% unnecessary. Both the mechanic and the shop stated they hadn't "worked in that area," claiming the damaged wires and broken clips had nothing to do with their work, which the visual evidence explicitly contradicts. When the shop realized my dashcams automatically trigger upon movement or when the key is turned, they attempted to format the memory cards twice while the car was sitting in their bay: once on April 15th, and again after hours following a "stealth" repair on 04/22/2026. This constitutes direct spoliation of evidence to cover up their actions. When I reached out via text message, they immediately denied warranty coverage, blamed the car, and then blamed me. However, until this week, they had no knowledge that the dashcam footage was NOT actually deleted. If you're going to perform such acts, you may want to research the specific dashcam to know how to format it. Just saying. I have retained a 236GB forensic data drive documenting every action taken in their bay. Now that every legal and regulatory action has been filed and is underway, I am leaving my experience here to help prevent others from suffering the same fate. Do not trust this shop with your property. Billed $2282.49 for them to destroy the drivetrain.

I love love love North Mountain auto!!! They fixed my ac a few days ago and I have told everyone…read moreI've talked to since how amazing this place is. They were mindful of the time I was working with to get it checked out (had to get my son from school that same day) and had it fixed in that time too. It cost the same for the fix as other places were charging just to diagnose the issue. I could tell immediately when I called that this was where I wanted to go because when I said the ac wasn't working, this was the first place to ask for context of what was going on. The other places I spoke to told me their (expensive) fee to diagnose. When I brought it in they offered a complimentary Lyft ride so I could wait at home. They texted me the repair details so I could approve it and then was able to come back just in time to get my son from school! I am so impressed at their kindness, honesty, process, and customer service! I rarely leave reviews but made a point to write this because they deserve it!

I prayed about a good and fair Auto Repair Shop. The prices are fair. I first took my BMW for a…read moreoil change. I take my 2018 Ford Edge. I was new to Phoenix Arizona and it's scary trying to find a good reasonable Auto Repair Shop. I was blessed to find this shop. They do excellent work and guaranteed. I highly recommend this shop. Tell them Sharon Sanchez recommended you.

I visited here over 2 years ago, they did an amazing job. I called today to see if they had my…read morereceipt in hopes of helping me prove that I've been getting regular oil changes done. They went back and found the file sending it to me, potentially saving me $1000's. Thank you so much!

I am relieved and extremely grateful that I found Lowery's Garage. John is the owner and is a…read morestrait laced, honest, principled person that treats customers with the utmost respect. For an issue I was quoted $5800 by a Ford dealership, John did that job as well as a couple other and only charged me a little under $3,000. They are so busy that they usually like to schedule out a couple weeks. However, in an emergency where my truck broke down and I needed it fixed ASAP, he had me tow it over the same day and had it completely fixed just a day or two later. AWESOME auto repair and service company. Thankful I found a company I will work with for the rest of my life. Thank you, John! Another big thumbs up for the front receptionist. She is beautiful and so friendly and understanding. Very easy to talk to and keeps things flowing smoothly while treating customers with the utmost respect and concern. Thank you for EVERYTHING!!!

Had the worse situation occur - had to replace the transmission in my 2019 Tahoe. Incredibly…read morefrustrating but John got it done quickly, was incredibly professional and made the process as easy as possible. Highly recommend!

I was in the Target parking lot on 7th and Bell Road after finishing an errand, and was getting…read moreready to go to the gym. When I turned the key, my car wouldn't start. I called Brake Masters to see if they could fit me into their schedule once I got AAA out to start my car. The owner (Mike) told me that he could come out and try to start it for me with a portable battery. He arrived very shortly and got the car going. I went over to the shop, and despite having a very busy schedule, he got the car in and diagnosed a very dead battery (it was over 3.5 years old). They replaced my battery, and got me on my way under half an hour. This is just one example of their continuing outstanding service! Thank you Mike and the mechanics at Break Masters for caring about your customers and going above and beyond your customers expectations.

Mike and Greg are excellent and knowledgeable master certified mechanics. And they come with good…read morepersonalities and they like Trooper.

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

Wonderful professional friendly shop. I arrived without an appointment but a small urgent need to…read morereplace a tail light to be safe in traffic. The team kindly took care of my car correctly in a matter of minutes. What a great asset to our neighborhood! I'll be back for my truck's oil change next week. Thank you so much!

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.