Had the most wonderful customer service experience at this pharmacy with Mary. She went above and…read morebeyond my expectations in getting my daughter's prescriptions filled and explaining her coverage. Monroe Family Pharmacy is now my go to pharmacy due to her excellent customer service. This is the way it should be done.

This is not my first time receiving the wrong medication from the drive-thru but it is my first…read moretime being treated rude that's the reason for my post. Yes, the wait is always forever but I suggest you open the bag and make sure you've received the correct medication before getting home. The pharmacist that was duty on 11-2-2025 (a Sunday) midafternoon was rude, fast, over talking, unconcerned, ill mannered, and really could care less about you or your medication. I have since transfered my refills somewhere else. Life is hard enough and I really don't need or want that type of energy transfered to me.

slowest pharmacy and always out of stock. I have to call multiple times to get a medication filled…read more rude staff.

Slow slow slow. The older woman behind the counter needs to be let go. The entire staff is slow and…read moreinefficient. I've had multiple bad experiences here - on one visit, the woman behind the counter gave my prescription to someone else. Fortunately the person brought it back - I cannot imagine the problems we would have had if they didn't, it was a controlled substance. Back to Walgreens for me!

Small local drugstore. We've been going here for years. Good people and personalized service!read more

Got here at 2:45... line of 4 people behind me. Dude behind…read morethe register spent 20 minutes trying to figure out how to input my car, address, phone number etc. Meanwhile the "service manager" sat in the office directly behind him not bothering to help the other people behind me. After 2 hours of waiting I talked to the service manager about how much longer? And 5 minutes after that, my car was suddenly in the bay. Like they forgot about it. Waited 2.5 hours for a tire change. Just to find out they weren't even able to do the tire change because they don't carry the lug nuts for the tire? Huge waste of my day. Manager said there were appointments scheduled before they could work on my car but the bay was consistently empty and no customers waiting. I checked every 15 minutes or so to see if my car was even yet. Thank god for discount tire who fixed the issue in 5 minutes and for free. Huge waste of my time.. do better. $80 spent for a new tire in my trunk and my spare put back on. Avoid this walmart auto center. Walmart auto center, Monroe Nc. It appears, since I have done this review on 4/20, 2026, my comment/review has been deleted by Walmart or who ever controls the page. I was also told, that the store manager at this Walmart would be in contact with me, and as of 4/21/26...I have yet to be contacted.

order groceries from here and did NOT receive $60 worth of groceries... drove all the way to…read moreWalmart just for customer service & the manager to tell me they can't do jack about it and proceeded to tell me this always happens!! if you're gonna go to walmart i highly recommend staying out of monroe.

Terrible customer service. The staff is rude. Will never go back this is the worst pharmacy in the…read morearea

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-1:30pm, 2pm-10pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Great pharmacy but my husband went to go pick up my daughter's prescription and the pharmacist told…read moremy husband that "dad's are hot". Not very professional.

Great, clean, good customer service. Kind staff. Clean restrooms. I don't know what else to write…read morebut they won't let me post unless I write longer things.

This place is amazing. I severely injured my leg and needed a walker. I must have called nearly…read moreevery medical supplies company on my insurance in-network list but I wish I had called Avant first. One of the biggest reasons this is a five star pharmacy/supplies company is because they directly bill insurance. I found no other place in Charlotte that did this. They all wanted me to pay for the equipment myself and then get a reimbursement from insurance. Talk about a hassle and risky proposition if the insurance decided not to cover it. Another thing they did is pre-order the walker even before they received the prescription from my doctor so that it would be ready as soon as possible. They took the time and effort to assemble the walker and adjust it to my height. They also delivered it to my front door, something that was imperative for me since I couldn't walk anywhere and couldn't get to their store. Not every place I called would deliver like this. The pharmacists who answered the phone were very prompt and courteous and Samantha, the durable medical equipment coordinator, was an incredibly helpful and conscientious person. She even called my doctor directly to persuade him to speed up the prescription process because I had been waiting for over a week. If anyone ever needs durable medical equipment your first call should be Avant Pharmacy.

From the owner: Our Mission is to enhance the quality of life by bridging the gaps in patient care through…read moreconnections, innovative services, and patient empowerment. Come visit us and experience the exceptional quality patient care you deserve!