I got "roped" by a clinic from Roper in a different neighborhood and the review is still there but to be fair they have changed my mind about how they do business, at least at the Berkeley Hospital and I still wouldn't go back to the clinic. I checked in and the lady behind the desk made my day (Kassidei) sp and she changed my outlook about Roper Also the lady that did the MRI treated me with care and compassion doing an amazing job from the time she did the insertion of the IV for the contrast, at times it can be a sign that something is wrong if they have to poke you repeatedly, not this time! I didn't feel a thing and it went into the vein at the first try. It is loud and she gave me a headset with rock music from the 70's at my request. Not sure how it would be without the music, loud as hell The MRI went smoothly and I was out in less than an hour and a quarter, test itself is long Five stars for you St Francis! and for Roper too read more

I don't know why they have so many bad reviews. I have been here a number of times for myself and with others and every time has been exceptional. I actually had my child at this hospital and I wouldn't change that choice by any means. I live in Orangeburg and this is the best hospital within somewhat of a reasonable distance. I'm so thankful it is on the outskirts of the Charleston metro area, too. read more

Best Baby and Labor hospital in the area. My daughter has been blessed with two high-risk deliveries here, thanks to the exceptional care provided by their outstanding healthcare team. Roper St. Francis offers unparalleled access to phenomenal nursing staff, particularly perinatal nurses and those in Neonatal Intensive Care Units (NICUs), which is vital for expert management, emotional support, and the most favorable outcomes for both mother and baby. I am eternally grateful and thrilled with the compassion and care shown by nurses Celine, Kristen, Kyla,Jodi Anna, and Lesley. Merry Christmas and Happy New Year 2026! read more

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One of the better experiences we have had at an ER (or ED). They admitted us immediately when they saw my wife was pregnant. We were seen immediately and the nurse was thorough and the doctor gave us a quick diagnosis. Very clean building and excited to see what it will look like when all the construction is finished. read more

A PA misdiagnosed my child and we ended up having to go to another hospital days later for the correct diagnosis. Previously, I had similar issues with this hospital. After this time, even in an emergency I would drive 15 minutes farther to get better or even adequate care. read more

Hi everybody, it's me Amy, just wanted to let you know that last night I got a lot sicker and had a lot of the symptoms that the ER told me to come back for if I got them. So I ended up with 104.5° fever, I was throwing up really bad and my stomach hurt really really bad as well as my oxygen saturation was either in the high 70s or mid 80s. So my friend Sherry took me to the emergency room where they really didn't do anything for me. Again, they just saw the inflammation in my airway is getting worse and my wheezing has got worse, my fever was getting worse. So they did another CT scan on my brain. Nothing was wrong with my brain. They did a CT scan on my belly which showed a moderate elevation of the right diaphragm and focal consolidation whatever that means and an upper right renal cyst of my kidney. My UA showed a major bladder infection and I guess that's it. Dr Veselik and Dr Dua (they are my doctors back home in Chicago), who I called last night both said that I needed to be admitted and be worked up as to why I was having all these issues. The hospital refused to admit me. My friend SC told him she did not feel comfortable with them sending me home with my oxygen saturation so low and me having trouble breathing and needing oxygen. I felt the same. I hate hospitals and staying in them but I felt so terrible. I didn't care I needed help I need help. This morning I talked to Dr Veselik and he feels I need to come home to get treatment, but I'm too sick to fly home. So it looks like I am going to be here for longer than I thought. My friend Sherry has been taking very good care of me and she made me feel like somebody cared for me as well and that meant the world to me as well. I'm not trying to be dramatic so please don't take it that I am. I feel that something is terribly wrong with me and I won't make it home. Something is wrong with this hospital. I did everything that they told me to do that if I got worse or if my symptoms got worse and they blew me off. I feel like I'm in a Third World country here in my life is stake. If I could rate this hospital a 0 I would!!! read more

Security guards need training and disciplinary actions my wife has a kidney infection aswell as potassium levels of 2.3 the first night we went we had to leave after sitting in the waiting room. Tonight we went back signed in after her sitting in the waiting room crying throwing up non stop we were moved to another waiting room. Sat there countless rooms were open multiple people went ahead of us that appeared to be in better condition. We asked what was going on and the guard blurts out you would've been seen if you wouldn't of left last night and told us to be quiet and starts blurting out personal medical information he over heard from the previous night and told her that she is fine. Now we're at another hospital. They were shocked to hear about it. Everything is dangerously low and she was at serious risk due to everything being so low. This guard needs to be fired and find a better job he can enjoy being miserable at. The hospital is supposed to be a place where patients can come and feel better and safe. This hospital completely let us down and I'm sure the mother with her child screaming throwing up feels the exact same shame on this hospital you'd imagine with it being newer it wouldn't have this many horrible reviews normally roper is preferred! read more

told me minut swelling, meanwhile I can't fucking drink anything anymore after I saw yall two days ago. sent me a referral to a place that wants 200 dollars before I am even seen. this isn't healthcare, this is treating people like money machines and you refusing to help or believe them. I have a lingual frenulum tear and I'm now struggling to eat because your doctor, doctor smith, decided my health wasn't fucking important. read more

Came in with internal bleeding from a surgical complication. Admitted immediately, ct scan to find the bleed, no explanation of what's going on for hours and find out second hand that I'm being discharged to go to the hospital I originally had surgery at over an hour away because I require surgery that they don't want to do. It's appalling the care was this bad! Roper had really gone way down hill. stay away from this place, your better off at doctors care. I tried zero stars and it didn't work. Dr.Rivers is yet to even have explained what's going on with me at the least. read more

Labor and Delivery! I would give ZERO stars if I could. Instead of listening to their patients, the hospital decides how many people can be in the room during the birth. My daughter has 3 mom's but only 2 were allowed in. Thanks to this poor excuse of a hospital, I missed my first grandchild being born. So much for caring and doing what is best for the patient. HORRIBLE PLACE!!! read more

Very disappointed in billing. Was under billing review for 8 months only to be told full balance was due. It was a prepaid test and due to machine malfunction test was moved to Jan 3 and therefore much more expensive. Just doesn't seem right. Will choose another provider in future. read more

Visited this hospital for the first time today for a routine procedure. Upon arrival I had about 5 minutes until my appointment began when I noticed a designated parking spot for veterans, this saved me some time (because general parking was quite full). I thought that it was nice that they offer a few parking spaces for veterans. This place ran like a well oiled machine. I entered the door, completed the Covid questionnaire, then I was directed to the registration desk, where I checked in for my appointment. After checking in, the woman working In registration walked me down the hall and showed me to the out patient waiting room. I literally waited 30 seconds before someone came out to get me so that I could begin my appointment. Once my appointment began they explained what they would be doing during the procedure in detail, even though I was familiar with the procedure I like that they took the time to explain it I appreciated my appointment starting on time and the fact that everything seemed organized. read more

Roper St Francis Berkeley - Signage - Medical Centers Near Me - Summerville, South Carolina

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I normally do not post my health problems but I need to do this. DO NOT go the roper st. Francis Berkeley at cane bay. I have been extremely sick not being able to hold any food or liquids down, So I went to their ER begging for help. Nurses were great but the doctor was inconsiderate and dismissive he seemed to just want to get me gone as fast as he could. So he ran a couple of tests and sent me home with anti nausea meds. So I went to Trident Medical center and they took their time and ran tests until they found the problem, I needed immediate surgery but while in recovery my heart stopped for 15 seconds and they had to jumpstart my heart to bring me back. I have now been here almost 10 days and sometime this week they will be sending me to a nursing home for a month, then home with nurses for a few months. So Berkeley hospital almost killed me. DO NOT go there if you want good treatment. Thanks for listening. read more

they are the absolute worst! 0/10 do not take your loved ones here. male doctor was so disrespectful and rude. I sat in the hallway for 2 hours watching them horse play and bs around. read more

SAVE YOUR MONEY AND GO TO TRIDENT. At roper, I went in for irregular heartbeats which I shared I have had before and is likely connected to my anxiety disorder. They didn't listen to any of my past medical history. I mentioned at the front that I have insurance but not much money and was worried about how much it costs. They did not think that would be a problem since I am insured, but oh boy was that wrong. They charged me almost 10,000 for EKGs and bloodwork. That's all. With no conclusion. You'll see the listed receipts in this review and now I've received additional ones for $1,600. They only care about money. The simple bloodwork they did run, they didn't run it by me or tell me they charge $275 for pregnancy test. I've called and been transferred to over 23 individuals for 5 months now. They tell me I can't argue having had things done even though they did not ask for my consent and are way out of market. They charged me multiple times for certain tests. Absolutely dissatisfied. Will make the drive to Trident everytime even though roper is 0.2 miles from me. read more

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We waited for over two hours just to be told our daughter isn't sick enough to be seen and it would be multiple more hours before we could be seen. Then the triage nurse made a very rude hand signal to just let us walk out. This shows how little they cared about my bleeding 4 year old read more

Stay Away!!! Could NOT be any worse!!! I went in for an ultrasound - SOLELY for an ultrasound - because I couldn't get one at urgent care. I told the receptionist exactly that right when I got there. Then the triage guy said I needed an ultrasound to test for a blood clot. Nearly 3 HOURS LATER, (11:00 PM), I was told they don't do ultrasounds at that hour!!! They didn't bother telling me that when I got there. They didn't bother telling me that in triage. They wasted my entire night, put my life at risk and prevented me from getting the care I needed elsewhere, just so they could charge around a thousand dollars. So crooked. That's RSF's calling card. Worst organization I've ever dealt with. read more

I visited RSFH Berkeley Aug 26, 2024 for Pulmonary Function Test. My technician was Michelle. She is perfect for that job! She has a very caring and great personality! Always had my best interest at heart. Always making sure I was safe. Ya'll are blessed to have her! Susan Isley read more

Don't go here if you actually need help you'll just get billed and kicked out. Nurses were nice. Doctor didn't care and didn't listen. Few months later I find out it's a UTI that should have been found during test at the hospital. Instead of diagnosing and treating my excruciating pain they were more interested in billing me and kicking me out in the same condition with no more information than I came in with. Useless place that should be shut down and sued read more

Roper St. Francis Berkeley Hospital on Callen Boulevard in Summerville is a great hospital and good option for health care in this area. I really like the location and the facilities. They have knowledgeable and caring professionals here that work hard. Good experience coming here. read more

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I am APPALLED and DISGUSTED by this hospital. Last night, my epileptic mother with two temporal lobe brain tumors went into status, a DEADLY condition for an epileptic patient. Her seizures are unusual and she is usually seen at Mayo Clinic by a specialist neurosurgeon, but last night they were presenting as violent outbursts which has happened in the past. Not only did the EMS call the police and threaten to have her arrested, disregarding all info we as her family provided, but upon arriving at the hospital, the doctor told us that because he had never seen seizures like this, he didn't believe it was epileptic in nature and that there was nothing they could do, so they discharged her as she was in the middle of a violent seizure, her 5th episode in just over an hour. But a quick google search quickly confirmed that temporal lobe lesions can cause combative seizures. Despite this, the head of the ER essentially sent her home to die and called the police to arrest her if we didn't leave. We immediately took her to Trident where we were met with MUCH more considerate and helpful people, assuring me no police would be involved. They immediately were able to stabilize my mother and sedate her enough to stop the seizures, and now have her on an EEG monitor and in contact with her doctors at Mayo Clinic. Had we not taken her to another hospital, my mother very likely would have died last night, simply because Roper said there was nothing they could do and refused to listen to her entire family pleading for help and providing as much medical history as possible. The doctor and the bitch head of the hospital had 0 empathy and were only interested in getting rid of a difficult patient as quickly as possible. They should all be ashamed. I can only imagine how many lives have been lost due to their ignorance and I would NEVER recommend this place under any circumstances. read more

I went to Roper St Francis Berkeley ER in August and I am just now receiving a bill. I have BC/BS and Medicare. I called to enquire about why I would be receiving a bill, but their billing department sends out bills to a third party vendor. Their vendor would not let me speak to anyone, they said they would call me back in 24 hrs. I called St Francis billing department again to speak with a Supervisor and they said they do not have the capability to transfer to a supervisor. They were able to look up my insurance on file, which stated I only had BC/BS, when I also had Medicare for the last 3 years. Roper St Francis billing department lacks the customer service that is needed when they make billing errors! read more

We've been here twice. The first visit was good, but the rooms for the ER were really cold late at night. It was a lot warmer in the second visit. Ashley K. our nurse on the second visit has been wonderful and pleasant. She made us laugh and was super friendly. Dr. Lewis was great too. This hospital is located right off of hwy 176. This hospital is brand new,so all the fixings are shiny, and the floors are nice. We plan to make this our hospital for future visits as it is closer to home and saves on the drive to the downtown hospital. read more

I thank Roper wholeheartedly for taking such good care of my dad. I rushed him there for signs of a stroke and they took him right away. Though I was worried I do respect the no visitors policy to reduce Covid. Thankfully their quick thinking saved his life. It's tough being a nurse, doctor, front/back/side staff. Hats off to these brave men and women to work hard everyday. I've also had a major surgery here and they took great care of me so I don't expect less this time around either. Highly recommend. The wait can be long sometimes but pack your patience and understanding. They are truly doing their best! read more

Broken clavicle injury 8/2 surgery today. Dr Sullivan (Bob) and entire team is stellar. Great care, seamless process and very well executed. Thank you all for all you do! Pain has much reduced after several days of limbo he**. All my appreciation and hope to continue to spread the good word and good work you do! Xo arm hurts would write more / perhaps later :) read more

This hospital is high tech !! This is a well organized and ran hospital . The nurses are so pleasant and caring !! Makes me want to get sick to come for a visit !! Lol ..jk read more

They wouldn't me to sit with my wife prior to her surgery!!!!!!!! Horrible, stupid policy!!!!!!! im fully vaccinated and wearing a mask. Also, they're asking for payment before surgery, or submitting claim to insurance carrier??????! was turned off to Roper before this!! Service is not good!! disgraceful!! read more

We have had nothing but positive experiences with the main hospital. My husband was a patient in December and we were amazed at the caring staff and the professional attitude we experienced. Totally satisfied with visit. Husband is also a patient at the Radiation Oncology center at Roper Berk. Could not ask for more pleasant experience. Considering the circumstances, everyone has gone out of their way to assure that we are informed of all treatment information. Dr Beaty is wonderful , such a caring, professional physician. Would totally recommend any of the Roper Berkeley care areas! read more

My ER experience was horrible. At check in, the receptionist said she wasn't going to add shortness of breath to my list of complaints because that would make her have to call a "stat". I told her she needed to enter the sx I gave her b/c that was my reason for presenting, and let the clinical staff determine my status. The horrible service continued when I went to the back. The nurse began to question me about where I work and what I do (I was in scrubs), versus triaging me. I told her that was irrelevant as I am there as a patient and need to be seen. I have a hx of cardiac issues and had sob and mild chest pain along with my other sx....they didn't perform an EKG, the physician didn't even place his stethoscope on my body anywhere (he did order an X-ray). He dx me with "post nasal drip". I didn't feel comfortable with the assessment and immediately went to another non-Roper facility. Once there, I received a THOROUGH focused assessment by the physician (to include he actually listened to my lungs and ran other tests) and I was diagnosed with bronchitis. I knew my sx were more severe than "post-nasal drip" as I had moderate SOB. I agree with the studies that African Americans are treated differently when they present to the ER, as I have experienced it many times in Roper ERs. Additionally, Roper has become so comfortable with their great marketing and buying up real estate that they have lost focus of providing excellent patient care. I will not be paying that ER bill and contacted both of my insurance companies to let them know what occurred. read more

I requested an appointment on line for a mamogram, as I was due in February. I never received a response from the lab at the new roper hospital/medical facility on 176. I felt it would be very convenient & my mamo. last year was at a Roper facility. I understand the facility is new, but, the training should be completed by now. Guess I will schedule with a MUSC facility. P. Rice read more

Visited the ER today for my daughter. The doctor was unnecessarily rude. He started his conversation off with "let's cut to the chase." I'm sure he was rushing to leave since the time was before shift change. He could've been more professional with his tone and the delivery of his "medical" advice. He made my daughter very uncomfortable to were she stated she never wants to go back. Even the nurse's approach was uncaring. The doctor wrote her a prescription for a medication that she was already taking & but not working. I understood his reasoning in not wanting to write her a different prescription, but to lie and say he's not going to give her any medication yet proceed to write a prescription for an ineffective medication, just to make his discharge summary look good, didn't settle well with me. Please note this was the night shift crew. I had better experiences here, but this doctor was absolutely the worse. read more

A trip to the ER is never a hood thing, but I have to say the staff and facility were top notch! I was in time visiting family, and due to a medical emergency had to be rushed to the hospital. From the moment I hit out of the car on arrival I was treated with care and kindness. The staff, including the security guard were phenomenal. Great bedside manner and medical care. Thank you all at Roper St Francis Berkeley Hospital. read more