Had a great experience visiting this team of professionals who work well together. As others have…read morestated, there is a good culture and the people are caring, but not rushed. Appreciated everyone, front desk, nurse and excellent doctor Stuart Michelson. Went in for a UTI and got great, patient treatment even though I am a first time patient and not in the system.

Amazing. Fast care. Nice people. Even the app that works with the urgent care doctors is amazing…read more Wish we had that same app at home with my doctors.

I have been seeing Dr Allison Monroe for several years and appreciate her care and concern. She is…read moreattentive and makes me feel cared for as well as being down to earth and truthful.

TLDR: - It would be easier to have gotten Hamilton Tickets…read moreat the height of its popularity than it was to be a new patient at this office. - A comprehensive rectal exam would've also been more pleasant than dealing with their administration staff. Review: I wish I could say we even had the opportunity to make an appointment; however, buckle up. The receptionist is incredibly rude. She started fairly friendly, but when I mentioned we have healthcare through Covered California, her demeanor immediately changed. In addition to her unkind "I don't have time for you" attitude, the doctors have apparently implemented a new procedure for PPO new patients: go in-person and get the paperwork (no email, fax) with your ID and Insurance card. It will then take the doctors a few days to "review my file" (for what? she wouldn't say.) -- upon asking why this is a separate procedure, she informed me new patients in this insurance often no-show. Bazaar, alright. I let her know I had a more pressing medical matter, to which she reiterated they'll review over a few days and book out a few weeks later; zero compassion, zero care, zero interest. OK. You don't have to move mountains, but even an empathetic "wish we could" would've gone much further. (BTW if you're bored and exhausted reading this - I was bored and exhausted trying to schedule a freaking appointment.) Anyways, I had read good reviews on my insurance provider's site for the doctors, so I pressed on. Maybe she was having an off day. A couple of days later, I send my wife to get the papers to fill them out, then go and return them with our IDs/ insurance cards. Hadn't mentioned anything about my experience with this unhelpful and unkind lady. My wife texts me directly after: "Didn't get the papers. The woman was super rude. I'll find us somewhere else." Apparently, when my wife called and asked for the papers, the woman said she had to pick them up - no problem, she's outside. The receptionist says, "well - you can't come in." OK? I guess it's *also* a rule they won't give the new patient form (online or in-person) unless you also hand over your ID and insurance card at that same time. INSTEAD, we scheduled with Barton Family Medicine (5 stars on Yelp) the same day as this happened, they got us in the same week. Do not recommend Alpine Family Practice.

Dr. Sonderegger is an amazing Dr. He really goes out of his way to help you. He is kind and…read morepatient. I would recommend anyone use him.

From the owner: Family Practice.read more

Urgent care is very good. I am a satisfied customer for the last seventeen years. Keep it up! MCread more

Amazing !! Nurse practitioner Timothy O'Neill ,is outstanding , professional , and extremely…read morepatient ! I would recommend nurse practitioner Timothy O'Neill for being a qualified and kindly respectable, compassionate, caring person. Thank you for your time and your Care. I appreciate it. I've had a hard time finding a person I can trust. I trust you, Timothy O'Neill God bless you have a beautiful day and a beautiful life Thank you again.

My husband and I use Dr. Christopher Earnhardt and he is a really great doctor. Listens to you and…read moreyour concerns and explains your situation very thoroughly.

Dr. Crenshaw has moved to Minden, NV from the Barton Hospital affiliation…read more Her office staff was efficient and luckily all our medical records were transferred to her new office. Dr. Crenshaw is very personable and does a great job. We like this office since it is a lot closer to our home and a few minutes.

Paula you are the best!! You listened to me, and talked to me as a friend,not someone who was…read moretaking up your time. i thank you for that!! You read my chart!! not all doctors do that. i look forward to having very little to do with you as i plan on staying very healthy!! carry on my friend!!

Dr. B is the best. He did save my life, by catching a problem with my blood. When my husband fell…read moreoff a roof even though hubby was in Reno, Dr Bottenberg was with me the whole time. I have never had the care I have received with him. I will be moving out of state soon and giving up Dr. B is one of the hardest things I will be doing. His office staff is wonderful, with other doctors you call to ask a question, and you never get to who you need to speak to. Dr. B's staff always makes sure you are taken care of. Problems with insurance, or pharmacies they are always helpful and making sure it is all taken care of. If you are looking for a new doctor, I can not give a better rating.

Doctor Bottenberg has been my doctor for about 6 years, and he has been the best doctor I have had…read morein Carson/Reno. He is professional. personable, and cares about his patients. By limiting the number of patients he accepts, he is able to offer after hours EMERGENCY consultations. (I have NEVER had a doctor do this!) His staff is terrific. Dr. B is just great!

HORRIBLE place. Don't even bother because they don't care about patients at all. I tried taking my…read moremom here while she was having an allergic reaction so we called them at 5pm to make sure they were still taking patients (they close at 6pm) and they said they may close early since they are getting a lot of people right now. We informed them that we are less than 3 minutes away since we were already driving there from down the road and they said okay. We get there 3 MINUTES LATER and they LOCKED the doors!! They wouldn't let her in and told her to go to Truckee even though we called and told them she was actively having an allergic reaction. This place is run by heartless people that don't care about patient health.

I came in this morning while on vacation at Tahoe, recovering from an ear infection that still hurt…read more, even with antibiotics. The staff was amazing from the front desk to everyone that helped in the back. Sorry, I'm horrible with names but the assistant who flushed my ears with the checkered vans was charming and amazing! The doc and her assistant also explained everything to me and were thorough. Now I'm sitting on the beach enjoying my last day up here at tahoe pain-free. Thank you again! Scott

i had my third PRP facial 2 days ago and my skin looks fine, even wo any make up. At 59 I think my…read moreskin looks pretty good. I dont look 40 or even 50. But I look great for 59. a mani-pedi once a month is what this costs me, and this lasts the yr. so that's a valuable present to myself. The procedure is pretty fast and hardly painful at all, for me. The staff is lovely. Thoughtful and considerate. I only met one person that seemed cold,aloof maybe. Dr Salm did a Mohs surgery on my forehead and did a wonderful job! The scar is barely noticeable. And he said I cud come in and get it lasered for free. But it's so faint it doesn't seem worth the trouble. In addition to his skill, he just seems like the nicest man. The staff that assisted him that day, I can't praise them enough for their genuine care.

If I could leave 0 stars, I would. I've had multiple terrible experiences at this office with…read moreseveral providers. The office is old and filthy with the most unsanitary medical practices. I've worked in ski clinics that are cleaner. The provider misdiagnosed my son's skin bumps as warts and was ready to freeze dozens of spots. A second opinion found them to be caused by eczema and his skin was cleared completely with non invasive treatment. I've heard several horror stories of skin samples being tossed in the trash, instead of being sent for biopsy and the list goes on. It's so unfortunate that Tahoe doesn't have better dermatology care!