Jose and Francisco provided professional and excellent service. Without going into much detail, they were able to resolve the issue I was having with my water heater. Jose is very knowledgeable and helpful. read more

I am very thankful for Fernando and Jose. They came by to replace a water heater. I could see they really cared about the quality of their work. They left the area clean and I'm very satisfied with the quality and pace of their work. Very friendly guys! read more

Worse plumbing company ,left the job half finished,no communication during work at all.not punctual .everything is negative about this company.owner and operator so unprofessional .hired to fix water leak but break other appliances too.think twice before hire them. read more

I have used Roroman Plumbing for two jobs at my home. Always good work and great prices as well. I highly recommend.

I want commend Mr Jose Rodriguez for his polite and expert work done on my sewer problem under my home. I would recommend this company to anyone seeking any plumbing work. Roroman Plumblng is also affordable. Thanks Jose read more

Jose R Came out to repair bathroom tub leak and did a Excellent job! I appreciate the fast and quality work I'll recommend him anytime thanks again. read more

Wish I could put 0 stars... I have been having a leak since Thanksgiving... The smell of mold and mildew has creeped into my home and I have 2 small children. My husband and I looked into this company to help us identify where the leak was. The first job was rescheduled 5 days later to identify if we had a leak and from where. Roroman came and said he couldn't do the job because of the concrete slab and recommended us to another person who had the equipment to identify the leak through concrete slab. We had to wait until after the winter break to schedule time for the leak to be repaired we planned to put in a new tub/walls since the leak was located below and Roroman said he would assist us. Well today was our scheduled repair and the new tub was to be put in. We planned a week in advance to have our children and in law sleep over other families homes while the repairs were to be done, we had a brand new tub sitting in our living room and our 8am appointment turned into a 830 "I forgot, I have other jobs right now" and Roroman hung up the call. This was so unprofessional and has put us in an extended hardship. Thank you Roroman for not providing services at 100% satisfaction guaranteed like your website states wasting valuable time and providing such a disappointment to me and my family. Now we have to find someone immediately to do this job. This will not be the only time you see such a review. read more

So, after Roroman worked on my garbage disposal, I noticed that there seemed to be water leaking under the sink. Pretty badly. So I called, (this was several days later) and he came over promptly to fix what I thought was a mistake. He said it was part of his quality guarantee, no problem. Turned out, the disposal work was find, this was something else with my dishwasher. (No no error in his work with the disposal, which was good.) It was great to have the no-hassle guarantee with the previous work. Particularly, I appreciated that he took the time to answer my questions and educate me about the systems I had questions about. (I like to understand what's going on.) As always, he was courteous, definitely go right to work--no dilly-dallying, and the leak was fixed no-hassle. I will be calling Roroman for all my plumbing stuff from now on. I have a sense of assurance with them. read more

Jose came for the estimate and provided a good bid which roughly 15 % lower. He called less than a day before we supposed to start the project per our agreement and said that he needs to raise the price by 40% which is way above all other bids. I can't believe someone can make such mistake unintentionally. The tactic is to underbid and than raise the price when you are already in. It was unacceptable and I had to waste my time and find another subcontractor. I went with different sub-contractor. Be aware! read more

I can't vouch for their service since I simply didn't get any. Had a semi-emergent situation in the middle of the night at our rental home. Saw the good review and called The answering service said she didn't know if he was available tonight but promised he would call either last night or this morning. At 9am this morning, we called back. They didnt seem to know we had even called. Was again promised Jose would call us. It's now 1:30pm, no call, nothing. You know, I'm aware that emergency appts cost more and we would have been fine with that. I also would not be mad at all if I would havejust gotten a call saying, hey, sorry, Im not available, so sorry. Don't just ignore your potential customers, though. read more

Jose does great work. I recently moved into a home and discovered a big water leak when the carpet was being replaced. I called him up since he was recommended from my in-laws as doing great work at a good price. He came out and fixed the leak plus a couple of other leaks that he discovered had not been fixed that the previous owners were supposed to fix. He definitely cares about his customers and remembers them. I recently ran into him at a store, a good month after he did the job for us, and asked me how the repairs were holding up. He does care that the quality of his work is top notch and his customers are happy. read more

Jose came out to our house for an emergency repair on a hot water tank on a Saturday. Diagnosed and fixed the issue within 15 minutes! Highly satisfied! read more

Jose is a very conscientious worker. He takes pride in his work and he guarantees it. He responds quickly and he will take care of your plumbing needs. If you need a plumber, call Roroman Plumbing!! read more

Excellent Service. On time, on budget with a smile. Reasonably priced very good service. Thank you.

Excellent Job. I'm very please with their service. Jose was very professional and courteous. He came out on short notice. Completed the job quickly and the price was reasonable. Thanks read more

My plumber Jose was very helpful he came on time and fixed a problem that you two others couldn't fix thanks. read more

I have used Roroman Plumbing now for two projects. When we bought our home the stove in the kitchen was electric and I am a dyed in the wool gas user (though I'm not above admitting cooking on electric can have its benefits) so we hired Roroman to put in a gas line. They quoted the job, dealt with the city for permits and even when they ran into problems they didn't change their pricing. I am very happy with the work they did then. Now we are going through a master bathroom remodel that we are doing most of the work ourselves on and we hired Jose (Roroman) to do the plumbing work for us. He has been very flexible with regards to our crazy schedules because my husband works nights, and he is very conscientious about his work. When he installed our shower pan for our new shower he cut part of the shipping box from the pan to the size of the pan and used it to cover the shower pan to protect it until the construction work is done. While some of their pricing can be high, the discounted pricing he has worked out with us for this project as well as the initial plumbing work quote (as we have continued to add to what we wanted him to do from the initial job assessment) have been quite fair. I have found Jose to be fairly punctual and if he isn't going to be able to make an appointment, he calls or drops by ahead of time to inform us of the change and the reason. Overall I would give Roroman Plumbing 5 stars. read more

Called Jose on Wednesday 24, 2012 he said he would be at my home on Saturday 27, 2012. took day off of work to get my plumbing issue fixed. Jose never showed up, nor did he call to say he could not make it. When I did call he was on his way to another job. I would never trust anyone with working on my home, who says they will be somewhere and just not show up. VERY UNPROFESSIONAL.......... read more

DONT CALL JOSE!!!! Received estimate of 160.00 to install toilet I purchased. Jose came out and place toilet, then removed toilet to leave to purchase hose connector. When he returned all of a sudden he informed me the flange was broken. Funny wan not broken first time he placed toilet and discovered hose did not fit. When he said 195.00 to replace flange I assumed he meant that was total price.Took him 8 minutes to replace flange. WAS I SURPRISED WHEN HE CHARGED AN ADDITIONAL 195.00 FOR A TOTAL OF 330.00 TO PLACE A TOILET I HAD PURCHASED!!! And i found out part was only a few dollars when i went to price for myself. He did not provide invoice to me so I called office to request one . Never heard back from them and never received invoice or receipt for my payment. read more

Jose is a super nice guy and a good plumber when he gets to working. His process to get the job done is slow, but he does what is needed. There are still issues with my kitchen sink draining, but it eventually clears. Now the dishwasher from prehistoric times (worked 3 or 4 times in almost 9 years!), is still full of moldy, stinky old dishwater from the clogged sink, and it is not even hooked up! However it is not flooding the kitchen floor anymore, and I am thankful for that! read more

Since my husband and I bought our house in 2011, we've needed several plumbing jobs done, and we've had them all done by Roroman plumbing. Jobs have ranged from major (replacing gas lines and the water heater when we first moved in, and later fixing a drain pipe leaking inside the wall) to minor (leaking under the sink) and they have done all of the jobs with the same care and attention to detail. I've been very pleased with their customer service. It's easy to communicate with them--they call back when they say they will and arrive to do the work on schedule. They have sent a couple different plumbers to our house, and they have all treated us with the same courtesy. When at my home, they are careful to take off or cover their shoes and to clean up any mess that may be caused when they're doing the job. When we had a mysterious issue with our water pressure, they showed me what they did to diagnose the issue and explained the repair that would have to be made, and I appreciated that they were willing to take the time so that I would know what was going on. When it comes to prices, I'll admit that I haven't done a lot of shopping around for quotes for the jobs I've needed done, but I haven't felt the need when their prices have always seemed reasonable to me. There have never been any hidden fees--the quote they give before beginning the job is the total price including both labor and supplies. They don't charge a fee just to come out to diagnose the issue either, which I've run into with other companies in the past. I've been pleased with the service from Roroman Plumbing on several jobs and wouldn't hesitate to call them again when needed. read more

I was looking for plumbing company & I found mr. Rodriguez thru Angie's list recommendation. Our water softener system was leaking so bad. So I called Kinetico company & I told them that I have an emergency situation since the system is leaking so bad & water is wasted from leakage. And they said they don't have availability to send someone & instead they told me that the earliest they can do is on August 9th. That point I accepted it better than none. But it bothers me a lot so I checked with Angie's list & found mr. Jose Rodriguez of ROROMAN PLUMBING. And when I called him he diligently responded & came first thing in the morning of the following day. And he was able to fixed & stop the leakage. And I even asked if he can do another project in our backyard & he was able to fixed the problem. I am very pleased with his work, very polite, knowledgeable & professional. The price of his work is reasonable & I was able to get a discounted price. I will surely rehire him in the future for any plumbing works. I highly recommend this reliable, efficient company for all plumbing works read more

Jose's reference was given to me by another plumber as someone who would install my new water softener, as not all plumbers will. He came out to give me a quote within a day or two and I believe his quote was fair. Jose did a really nice job of installing the softener but what really stood out is Jose's work ethic and his guarantee. After I paid him I realized he had forgotten to install a hose bib and a small leak developed. I figured I was screwed, but NO! Jose got back to me very promptly and came back out and took care of the two issues like the true professional he is! He stands behind his work and in todays world that can be a rarity. Nice job! I would recommend him to anyone. read more

Jose does great work. I had a big water leak issue in the up stairs bathroom and was leaking into my garage. I need someone there fast to fix the problem. He was quick and on the case. he gave me a great price and great customer service. I definitely will recommend him to anyone u know with plumbing issues. read more

Jose was extremely professional from my appointment setting to completing the job. I had to make the appointment for very early in the morning and that was not a problem for Jose. He showed up on time and completed the job perfectly. Also the price was spot on. Hopefully I won't need them in the future but if I have any issues I know who to call. read more

I have been having a problem with my toilets and pipes all weekend. The first plumber came out on Saturday and we though he fixed the problem. On Sunday the problem was even worse. The same plumber came again got on the roof again and used his snake. This morning the problem was still there. So after two trips out. Shit coming out of my tub, and everything clogged up we called RoRo Man. Jose came out found the pipes in the back of the house (the pipe that the other plumber could not find) and unclogged everything. Thanks again Jose you saved the day. read more

Roroman Plumbing is the best plumbing company I have ever used. They were responsive, efficient and very pleasant to deal with. We had several issues to repair, from leaking faucets, running toilets to a bad booster pump. Jose was able to take care of all our issues and I would highly recommend him/them to anyone. Thank you Roroman Plumbing! read more

Very horrible and unprofessional my rental property has a main line leak located outside the property I called Jose at 10 p.m. I was told he would arrive within one hour he did not arrive until 2:30 a.m. The next morning on top of it his wife knocks on my front door at 230 in the morning to fix a problem that was located outside they didn't even have to enter into my unit to fix the problem his wife asked they use my power at 230 in the morning waking me up out of my sleep when I had to be to work at 530 in the morning they are very unprofessional with a very slow response time read more

Roroman Plumbing has been a very reliable and inexpensive plumbing service for us over the last year during our house remodel. Jose is always friendly, efficient and does high quality work. I've had contractors come in and admire the plumbing work and comment that I was given a very good rate for a certain type of job. I highly recommend Roroman Plumbing. read more

I was very pleased with my service. It means a lot when someone show up on time and take care of the job. Excellent and dependable service. Thanks Jose. read more

We originally hired Roroman Plumbing in January 2013. Due to a recent event, I've decided to add my review now. In January 2013 we moved in to our new (old) house. Within a week, our toilets were slow to drain and we could hear water in our sewer pipes under the house. When I called Roroman, a man named Carlos called me back. Upon arrival, Carlos first told me about his 16 years of experience as a plumber. Then he told me the owner, Jose, was stuck at Lake Tahoe because his car broke down. After looking at our issue, Carlos called Jose and then quoted us $1,200 for two cleanouts to be installed in our house. Carlos could not tell me where the stoppage was or that the $1,200 would fix our issue. We went back and forth and he ultimately snaked our line through a toilet drain, found nothing, and installed a new toilet for $300. The next day, our tub and shower filled with black sewer water, which was worse than before we called Roroman. I immediately stopped payment on the $300 check because I couldn't get a hold of Jose. Jose finally responded to my calls and began lecturing me about how the $1,200 cleanouts Carlos tried to sell me would have "saved me money." Not sure how spending $1,200 is saving. Jose finally agreed to come look at the issue in person. When he arrived, he made the comment that his company had already spent too much time at our house. At that point, Carlos had performed about an hour total work for the $300 we paid. Jose diagnosed our problem as tree roots in our sewer pipe. His estimate: $6,000 for a new sewer pipe. We went back and forth and he agreed that he could install a cleanout where our main sewer pipe was to snake our main. Upon digging, a cleanout was discovered hidden under the dirt of a flower bed. Jose snaked the line, cleared the roots, and charged us $400 for that days work. I wrote him a new check for $700 to cover both days work and instructed him to not cash the original check. He cashed the $700 check immediately. Last week (March of 2014, 15 months after performing the work) the original $300 check cleared my bank account. According to the bank, the stop payment is only good for 1 year because checks are only legal for 6 months. I was also informed that it was illegal for Jose to cash that check since it was beyond 6 months old. Essentially Jose broke the law. I will ultimately get our money back but it goes to show the character you are dealing with with Jose and his company. The best part is when our line clogged again, I paid a different company $99. They snaked the line and used a camera to determine the problem was on the city's property. I called the city and they fixed the issue free. Jose would have sold me $1,200 worth of cleanouts and a $6,000 sewer pipe. read more

Want to say how happy we were with Roroman's work. Very prompt, very clean and helped us out a lot with our older home. We had a small issue with our kitchen sink after Jose installed it. He was out the very next day to fix it. Highly recommend this company. They work very well with older homes. read more

I had some issue with my garbage disposal and some water damage under my kitchen sink. Was looking for a handyman to handle both issue, but with no luck. Took a chance on calling a plumber. I called Roroman Plumbing, and lucky for me he was in the neighborhood. Showed up within 30 minutes, and replaced my garbage disposal within 30-45 minutes. I had also a minor issue with my dishwasher, which he took a look and fix for free. Jose was very helpful,patient, and very professional. I know it hard to find an honest service provider, (plumbers,mechanics,handyman,etc). With a few 1 STAR rating I see, I would recommend them to have better commuication with calling customers back. I would be upset too if I took the day off and there was a no show on any service provider that I had made an appointment with. But going on with my experience with Roroman Plumbing, I give them a 5 STAR. And definitely will call them for future plumbing issue. read more