What a pleasant experience!! I was afraid when the driver told me they would be in a Prius that…read morethere wouldn't be enough room for 4 bags. This tiny little car isn't so tiny! More than enough room in the back for 6"3' husband. An added benefit of riding in this cute little car was that its ecofriendly. :-) The driver was early and very polite. I will definitely use this company again.

MUST READ UPDATE on HORRIBLE OWNER CONTACT EXPERIENCE on yelp:…read more The owner contacted me on yelp and I want to share how UNPROFESSIONAL he is, how he ACCUSES ME OF LYING, and HOW HE MAKES ASSUMPTIONS ABOUT MY WIFE. He tries to turn things around and blame us. I will include quotes from his messages, and if you want just message me and I can forward you the entire messages too so you can personally see what kind of person he is, how he treats his customers, and judge for yourself. We just booked a ride to the airport and have no reason to lie but he is deluding himself into thinking that we are making false accusations and are lying. Why would we do that? Why would we lie? I booked a ride for my wife in Oct., they did not show up at the PICK UP TIME so I called them, they responded in an unfriendly manner, they showed up late, the driver was unfriendly, the driver CHARGED THE CARD WHILE IS WAS DRIVING in the airport which IS NOT SAFE. My wife asked for a business card to identify the driver, he claimed he did not have one. I wrote the review in Feb. The owner contacts me asks for info and offers a free ride. I reply that I am not interested in the free ride because they were rude on the phone and I would rather not deal with rude people. I tell him this was in Sept. 2014 (I was wrong, I wrote the review 4 months after the event, it was Oct.). He then messages me saying that I have to give him my card number to prove that this actually happened or he is going to assume that it did not happen and ask to remove it from yelp (which he can't do but I humor him). He also offers twice the money back (which I doubted and he did not refund) for the info, I give him the info because he accused me of lying and I AM NOT A LIAR, MY WIFE IS NOT A LIAR, WE HAVE NO REASON TO LIE. First the owner admits that I actually am a customer of his, LOL. Pick up time was 11:30 so I called and asked where he was. Dispatch contacted the driver at 11:38 and he finally showed up AFTER THAT. Owner replies: "Driver was contacted immediately as per our record dispatch spoke with him at 11:38 am. Based on computed time, it implies driver was in the neighborhood. Now your scheduled pickup time was at 11:30 am. So we are missing roughly 8 minute from (11:30-11:38) our record shows he was within your complex and there are two possibilities here. 1. He was already there waiting by your house or someone else or 2.Still looking for the correct address. If you did not see him at your address that leads us to the second option, which is plausible. because it happened before." He turns it around and assumes my wife didn't see him. What a joke, she was prepared and looking outside waiting for him. He brushes off the FACT that he was late and mistakenly assumes the dispatch contact time was the time he arrived which is FALSE. The driver was NOT FRIENDLY to my wife, he states "then why would your wife tip him 15%" I'll tell you why she tipped him, because she is a nice and shy person and not heartless. We try not to be rude to people so we tip even when service is bad. Why would we lie about the driver? Then he goes on to say that my wife was charged in the airport but the car was standing because geotagging shows the card was charged in the airport. No, you are wrong sir, MY WIFE WAS THERE, yes she was in the airport but the driver was still driving when he charged her. Guess what genius, geotagging does not indicate motion! And why would my wife lie about this? When she told me I found it ridiculous. He then says that it is very unlikely that the driver did not have a business card, implying that my wife is lying. I think this shows the driver did not want to be identified. His response to the driver being unfriendly and that he charged my wife while driving? He states that "your accusation is merit-less based upon their records". Wrong, you are making INCORRECT ASSUMPTIONS based off of your records. He also thinks that I am confusing his cab service with another one because I initially said this happened in September. I did not get a cab in September, I said that by accident because this happened last year and I did not remember the exact date. I have the records to show that we did not use any cab service in September. There was no other cab service. This is what he wrote: "Transportation took place in October not in September. Due to inconsistency it implies mostly likely we were the lucky ones to have one star for some other company's unprofessional act." NO, it was YOUR company that was unprofessional. And you are continuing to be unprofessional. I am just reporting the HORRIBLE SERVICE your company and you provided. Your response is defensive, passive aggressive and is trying to put blame on us. We cleared up the date and there was no other cab company. You are trying to delude yourself into thinking you are not at fault. Stop trying to turn your mistakes around and blame your customer.

UPDATE: So J.P. calls poor reviews fraudulent, thats fine. But, I wonder what it means to call…read moresomeone and say, 'you want a war with me you're gonna get one'??? I'm sure you'll call this fraudulent as well, but good thing recordings with your voice on it are factual. Have a great day! (Unless your name is J.P. then you can go pound sand) In Regards to the review left by Taylor W below.. JP claims she is fraudulent and a competitor.. Well, J.P. I was asking for quotes for a WEDDING this weekend in Dallas. You locked in a date with no deposit, we found another option, and that's how the world works. Maybe be true to your quotes, don't add $200 tax, and don't blow people's cell phones up and we wouldn't leave poor reviews. Have you ever thought YOU are the problem? Just because someone leaves a poor review, doesn't make it fraudulent.. More than likely makes it true. I'd rather ride in a wheel barrow from Dallas to Los Angeles than ride any amount of time in any of your vehicles.

Dallas Sprinter / Frisco Black Car is an incredible service that I used this weekend and can't…read morepraise them enough. Jack was very easy to deal with and very prompt and courteous. His driver Chris was also amazing and he accommodated us every step of the way. Solid Five Star Service - book these guys first!

This company was assigned to us to provide medical transportation. Completely unreliable!! Either…read morethey show up late for pickup or late for return trip and several times, a no-show! Recommend you not use this service.

Horrible company without any regards for the people they are supposed to be serving. not only they…read moredo not show up to pick you for your appointments, they lied to my insurance provider and told them they had shown up for my ride and I didn't open the door. I sat in front of the window waiting and watching for their arrival, they didn't show up again, this will be the third time I had to reschedule this one appointment. no one called me, they said they did. This has happened so many times is ridiculous. Out of the two times they pocked me up, during one visit they called me while I was with the doctor and told me I had to be outside in 15 minutes or they would have to leave. On another appointment, the actually left me stranded at my appointment, they just didn't show. Anthony who is the guy I have spoken with is very rude on the phone and a lier, when I call he always tells me my ride is on it's way or he puts me on hold and never comes back on the line. When I call back he just doesn't answer the phone. I not sure if all of the PRIORITY ONE office are the same but this one should not be allowed to continue treating people this way. I hope one day one of them has a loved one in need of this service so that they can see how hard is for us who rely on their services which we Rely upon. Horrible, not sure how they are still in business. Please , please I hope someone sees this and does something about it. I deal with the office with number 469-288-3309.

Another great experience with AAA. We were so grateful for the awesome communication leading up to…read moremy event and Ron's five star service during the night!

The service itself was great. We had a awesome driver. I had two problems, the AC wasn't blowing…read morecold enough and we were only provided water which was not chilled and was the temperature of the car, warm.