I was living by myself and got dehidrated too often I asked to be admitted and I WAS .i am living…read moreat wellbridge of fenton. I LOVE IT HERE! tHE NURSES , NURSES AIDS ARE VERY SKILLED AND CARING. The activies folks are silled and very creative. I was a loner before I moved here but now I participating in activies all the time. I would love to see these fdollks get more money for what they do. I have observed other residents come to life in activites! I have observed nurses aids comfort folks with dementia. The housekeeping folka, therapists,and dinig room staff make this a warm, friendly and wonderful place to live.

My grandma was in the hospital after a fall that left her with cracks in two vertebrae. After five…read moredays they moved her to Wellbridge in Fenton for rehab expecting a full recovery. She was expected to do physical and occupational therapy each day, eat 3 great meals and participate in all the fun activities planned each day. Her back was in lot of pain but she was feeling positive as she did therapy and enjoyed the amenities of Wellbridge. Each day my grandma seemed to decline. She ate less and wasn't interested in the activities. They diagnosed her with a UTI and started antibiotics. I asked the nurses if something was wrong and if she should go to the hospital. Wellbridge continued to say she was fine and not doing that bad and "if a hospital was needed we'd send her there but I think she's getting better and will improve everyday". I asked repeatedly for the doctor who I never saw (there is one doctor for the entire large facility and he is usually only available by text to the nurses). I continued asking if she could be moved to a hospital because I felt she needed real medical care. The rehab people continued saying that everyday as she worsened ("we think she's getting better, no hospital is necessary") all the way up to two days before she died. The nurse told me that day "I expect she'll recover from these problems". I was extremely worried and did not trust the nurses, rehab workers or the doctor I never saw. She developed pneumonia in both lungs, developed edema and bed sores. Still the nurses and absent doctor insisted she stay there. So we trusted them and left her there. In her last day, the doctor meets with us to discuss hospice (two hours before she died), and talks about how she's been so sick for so long and it was just her time. Um, she wasn't sick two weeks earlier and maybe if she had received real medical care then she'd be here now. They didn't take her seriously as a real person or her health and allowed her to continue to decline until it was too late. They should have seen she was declining and alerted us, allowing us to try to get her help. They are a rehab facility and not a hospital. It is possible with expert hospital acre she could have recovered and at least be with us still now. The rehab personnel continued to come to her room to see if she up for a physical therapy session even on her last days when was half dead!! There is no communication between the absent doctor, nurses, rehab workers, aids to each other or the families of patients. I believe if you are strictly taking your loved one to Wellbridge for physical therapy and they remain in good health it would be a a very nice facility to be at. Also if it's an end of life situation and only hospice is needed it would be a good place to be. BUT if you're family member needs any kind of medical care, and declines during rehab BEWARE! Take them out immediately and get them to a quality hospital. Wellbridge will keep your family member hostage, provide minimal medical care, communicate with personnel and family very poorly or not at all, which can lead to the decline and then death of your loved one. I warn you, stay away from Wellbridge and keep your family safe. The facility, grounds and food are very nice, but the care is very poor and you will be left regretting your decision to go to Wellbridge after your loved one dies there. Like a guy I met in the hallway said to me the day my grandma stopped breathing in her room, "They say at this place you come in the front door alive and leave out the back door on a stretcher." My grandma came in ready to do rehab and left on a velvet covered gurney one and half weeks later. Shame on you Wellbridge for letting patients die. These are real people as important as you are but you treat your patients like objects coming through a revolving door. They come in alive and leave dead. I will always tell everyone I know what you did and about the poor care my grandma received while with you. I hope you go out of business and stop this tragedy from happening to other families.