Northville Health Center gets 4 stars for its convenience but 2 or 3 for the setup. When one of my…read morechild's existing providers needed to change an appointment day, we were able to easily get in with another doctor. The building is super convenient with lots of parking. It's easy to navigate and find the office you're looking for. I will say, the check in and check out processes are exhausting. When we arrived, only one check in kiosk was working. I helped an elderly patient work the system as well as it's not super intuitive like other U of M self check in kiosks have been elsewhere that I've used. The check in line without the self check kiosk is long, think 12 patients long. Checking out requires you to wait in the same long line. It goes by faster than you think, but it took me 15 minutes to get through. Someone with a physical injury may be hard pressed to stand in line for 15 minutes. My toddler was tired and cranky and that was hard enough. I think they need a speedy lane for those with physical ailments or others that have a hard time physically standing. It would be excellent for there to be a large-print sign letting patients with physical disabilities know they can enter a different queue. The doctor we saw through Kellogg Eye Center there was top notch, as they all are, but I may opt for driving to Ann Arbor for future appointments.

The admin's are nice and welcoming, the pediatric office sucks! Very unprofessional, NO ONE CALLS…read moreYOU BACK EVER!! The doctors are very old school, and lackadaisical. No one seems to take anything seriously. They push for vaccinations and very impersonal. Cold I am looking for a new pediatrician.

Friendly staff, coloring pages and crayons in the waiting room for kids, clean, and fairly quick!!…read moreI will definitely go back next time I need to visit an urgent care.

This is one of the best emergency places I've ever been to. My husband was at HF West Bloomfield…read morewaited 3.5 hours in waiting room and we left. We went to this place and were seen within minutes. Staff were very nice and professional. Only down side is they are not a hospital so we had to have my husband transferred to one. Which they arranged.

IHA Child Health has been wonderful so far. Our newborn has seen Dr. Lacy and the nurse…read morepractitioners several times and they have been fabulous. The 24/7 hotline has also been amazing since we're first time parents trying to figure it out. The location is also great. We can't wait until he's a little older and we'll be able to enjoy downtown Plymouth before or after an appointment.

The top parking lot is open again no construction so ample spots to park…read more As of 2023- Update Now I see Dr.Deborah Weener here. Visit experience is still very good. I show up at appt time. Wait for 10 mins max after check-in then be ushered into the fold, check my weight ushered into an exam room where the nurse updates all my info. Then wait 10-15 mins for Dr. to show up, after a comprehensive checkup I leave. All very good service. NOW IHA has started a practice, you dont even have to pay a copay. They just bill you. And if you cant pay the bill, there is access One that will setup a payment plan as to what you can afford. So everyone is happy.

Despite being sick, this was overall a great visit. This was the first time that I had been to…read morePrimeCare. When I arrived at the parking lot, I checked-in via a QR code that was on a window sign. It took me to a portal to complete paperwork and that took only a minute or two since I had not been there before. After I submitted the paperwork, I got a text message indicating that it was received and then another text a minute later indicating that everything good with the paperwork. I settled in by turning on a podcast in my car and dug into a magazine. About 5 minutes later, somebody came outside and called a name. My window was up and I assumed it was somebody who arrived before me. But when she called out the name again, I rolled down the window and to my suprise, it was my turn to go in. I was taken to a room where somebody immediately took vitals and a history of my illness. She did a quick covid and flu test. It took about 10 minutes to get the results back and a doctor (RN?) came in to give me the good news - no covid, no influenza but she asked more questions as to my symptoms and wound up writing my an Rx for cough drops and inhaler. Overall, a quick experience, especially in this time of covid and various protocols implemented. I would definitely come here again.

Came here for the first time and had a superb experience due to the excellent staff. I,…read morefortunately, came on a day where it wasn't busy. So it was an easy in and easy out. Brandi Jones FNP was very helpful and caring. A thorough diagnosis and made the experience pleasant- which I very much appreciated.

Recently I was feeling unwell & didn't want to go to the ER or wait a month to see my primary…read moreHealthcare guy. I stumbled across Family Urgent Care. What a breath of fresh air! Dr. Walker saw me immediately & quickly diagnosed what I had. Prescriptions were written & I was on on my way. A great place to get treated!

This is an amazing place of care! They have helped my son and I both feel so much better. I can't…read morebegin to thank them enough! Such great Drs and staff! We will be back! Thank u to all who work there!

I went to the Brighton specialty center today to have a hydrogen breath test performed. It is a…read moreprocedure that takes approximately two hours. The staff was so inviting and so kind to me. It was a little chilly in the room so I was offered a warm blanket. And then when I was still cold, they gave me another warm blanket. Each time they came into the room, which was every 15 minutes, they always had a smile on their face. When the procedure was over, the nurse was kind to let me know what to expect next and how many days to wait for the results before it would show up on my portal. If you have a procedure to be done, it's worth the drive out to Brighton. I love it every time I come out to this facility.

Reception staff at the blood draw were incredibly rude and possibly racist as they were rude about…read moremy wife's name because it is foreign. They gave her attitude after she spelled her last name. The same receptionist ignores me when I spell my name so it takes like 3-4 minutes extra before she actually decides to listen to what I'm saying. If I were the u of m I would retrain some of your staff in customer service. The care once you get past reception is great. The physical therapists are amazing and so helpful. The biggest issues are the long wait times made worse by inefficient and rude staff.

Very easy to get to. Parking lot is large, the facility is clean and well lit. There is a bathroom…read moreavailable while you wait. Check in process went quick. Made an online appointment through their portal and found it to be very helpful moving everything along. The care was top notch. Professional all around with good bed side manners. I was in for antibiotics. They helped me get what I needed an on my way promptly.

Charged $250 for a 3 minute virtual appointment. I wish I was exaggerating, but will not be using…read morethem again.

Came here in search of a new doctor. I had seen positive reviews on several sites about Dr. Patrick…read moreBrennan. When I called I was told he was not accepting any new patients. There is another doctor there, Dr Jennifer Burlingame so I made appointments for my son and myself. ( I cannot find any reviews on her as of this date) My sons first appointment was made for 3:00 but the day beforehand I was called and they moved his appointment to 3:40. When we arrived at 3:30 we were told that we had missed his appointment and since the office is a "very busy" one that he could not be seen. I told her how we had been called and told the time for the appointment had been changed and for her to just forget it and to also cancel the appointment I had for the following week. She said then that he could be seen. So we sat and waited.. and waited. We waited 25 minutes in outside waiting room and then another 35 minutes in the back. It was over an hour to see the doctor. I thought it would be better for my appointment. I got there just before 2:00 for my 2:20 appointment. The outside doors are locked from 1:00 until 2:00 for lunch. I thought.. wonderful... since I was first inside and had an appointment just after lunch. surely my wait would be minimum. There was only one other patient waiting who came in after I did. The other patient was called back first and then I was called after. At 2:40 my son texted to see what the hold up was. The doctor showed up just after 3:00. Visit with doctor was about 10 minutes. Third trip was better with only about 20 minutes of a wait for my son, it was a just after lunch appointment as well. The doctor seems very nice but my first rating will be in the middle and is most influenced at this time by the long waits. As we have more interactions with the doctor I will edit/update my review.

Love Dr. Brennan! His bedside manner is one of the best I've ever experienced. Very down to earth,…read morenever in a hurry, listens to you, asks appropriate questions. Very nice man. Staff is very good too. Polite and pleasant. I highly recommend him!