They are very transparent with the gold and silver prices as of today so I felt confident that I…read morewas getting the best value for my coins. Professional and very nice to me!

Chose them for their high rating here on Yelp. Got my scrap gold together, took my husband and off…read morewe went. Really didn't know what to expect, don't know how much a "gram" is. I know 28 of them equal an ounce. I did have an old WW scale and figured I might have 2 ounces. A 55 year old ladies watch, a couple of small gold necklaces and 6 gold dental crowns. Not all of it was gold, jewelry from my mom. Went in and I swear 15 min later it was tested, weighed and I walked out with a check that could pay for a cruise. Lovely people, patient, answered all my questions. AND FUN!!!

I came here for the great reviews on repairs, and the owner was great! Fixed the prong on my ring…read morevery quickly and at a reasonable price. They also just had such a beautiful selection of jewelry. I will definitely be back!

Incredibly talented and skilled at fixing jewelry. Fixed my late mother's jewelry and it looks…read morebrand new! It feels so special to be able to wear it again. What was also amazing, is that when I came to pick up the repairs, I brought another potential repair (gold chain) that was beyond fixing and they bought it from me. The weight of this chain in gold paid for the repairs of my mother's bracelet and pendant exactly. Amazing! Feels fated in a way. Love this place and highly recommend :)

After calling around I'm SO glad I found JCR. I'm new to the whole world of precious metal…read moreinvesting and the team at JCR was so nice in answering my (sometimes silly) questions, unlike some other places I called. I felt really good moving forward with a gold purchase with them at a price that works within my budget.

I have been a loyal customer of JRC Gold Exchange since the week they opened because I wanted to…read moresupport a local business. Over the past year, I have spent more than $11,000 with them and always felt that my business was appreciated. Unfortunately, my most recent transaction changed that impression completely. After placing a large order, more than two weeks passed without any shipping update. It took three separate requests before I finally received a tracking number. Tyler assured me my package would arrive the following Tuesday, but when I checked the tracking information myself, it showed that only a shipping label had been created. The carrier had not yet received the package. Because of the delay and conflicting information, I requested to cancel my order. Tyler told me that wasn't possible because the order had already shipped, even though the tracking information clearly showed otherwise. After asking to speak with the owner, I spoke with him briefly. Our conversation focused solely on how I wanted my refund issued. There was no discussion of the conflicting shipping information or the concerns that led me to cancel the order. Since I had paid by credit card, I requested that it be credited back to my card, but I was told a cash refund would be easier. When I picked up my refund, I was handed a large amount of cash with no receipt or documentation. After counting it at home, I discovered I had been shorted by more than $200. I immediately contacted the owner and returned to collect the remaining balance. Again, I was handed cash with no paperwork. Since the beginning of this issue, I have requested three separate times to speak with the owner to provide feedback about my experience. Each time I was told he was unavailable, in a meeting, or out of the office. Despite those requests, I have never received a return call. The true measure of a business isn't how it treats customers when everything goes right--it's how it responds when something goes wrong. I chose to support JRC Gold Exchange from the week they opened because I believe in supporting local businesses. Unfortunately, this experience left me feeling that a year of loyalty and more than $11,000 in business were not met with the level of accountability, communication, or customer care I expected. I will do business with Portland Gold Exchange in Sellwood going forward.

Watch band adjustment done in under 10 minutes perfect adjustment very friendly staff and calm…read moreenvironment

Lake Oswego Jewelers is a great place not only for the beautiful pieces they sell but the owners…read moreare extremely helpful and friendly. Travis always has a smile on his face, is very welcoming and accommodating. You feel like you're being met by old friends with each visit. I highly recommend them.

Oscar is one of few that I feel is honest. It's REALKY hard to find in this line of business. As…read morelong as I'm living in Portland, Oregon, I will never go to anyone else except to Oscar with Portland Gold Buyers! I highly recommend to all!

Beware of Oscar at portlandgoldbuyers.com. I placed my trust in him and his company on a $100k…read moreGold deal and it cost me over $3,100! The challenge for most individuals buying or selling precious metals is that they don't do it very often and they must negotiate with dealers who do it every day. I had 22 gold coins I needed to sell and ended up talking to Oscar at Portland Gold Buyers.com as my first stop. He convinced me that he was giving me a fair price on my coins and I , unfortunately, trusted him. I then went across the street to Affordable Jewelry and Precious Metals (394 SW Washington Avenue) and found out they would have paid me $3,100 more for my 22 gold coins. I then talked to Oscar and asked him to match his closest competitors price and he refused, so, my decision to trust Oscar cost me $3,100. I am not telling you to not use Oscar if you should choose to do so but what I am telling you is check for pricing somewhere else first (like AJPM across the street who actually shows their pricing on a live screen in their office). Based on my experience, if you don't have a good understanding of market price when you start negotiating with Oscar, you are going to lose money as he is focused on maximizing his return on your metals even if the pricing he offers is not reflective of the true value of your metals. Just a heads up and good luck with selling or buying your precious metals at the best price possible!

I had a great experience at Portland Precious Metals. I worked with both of the Mikes at the shop,…read moreand they were fantastic to deal with--friendly, knowledgeable, and easygoing. I came in looking for World Philippine coins, and they really came through by bringing out a nice selection for me to cherry pick from. That level of service made a big difference and showed they actually care about collectors. Their prices were very fair, and the overall experience felt comfortable with zero pressure. Just good, honest people who know their stuff. I'll definitely be stopping by again the next time I'm in Oregon. Highly recommend checking them out if you're into coins or bullion.

Mike was so patient with me, who knew nothing about coins. I was thrilled to learn one gold coin…read morebrought me over $600! He also told me what to look for from a ton of pennies I inherited. Very nice guy and nice shop.

I'm absolutely satisfied with my interaction with Kelsey. I sold three rings; when I got home I did…read morethe math... I was paid: Gold, 76.5% of spot price Platinum, 72% Silver, 49.5% The first two are completely fair, PGE has overhead to cover. Silver might be considered low, but the ring was so tiny, who really cares that I only received ten bucks? A friend recommended PGE, then I saw all the good reviews here @ Yelp. I drove over. In and out in 10 minutes. If I had more gold, I'd go back.

I went to Portland Gold Exchange with several bags of mixed silver and gold bits and bobs (some…read moremarked and some not). I had no wait to be seen on a weekday and worked with SANDY. She was kind and patient and went through the myriad of items I brought in one by one. I actually would have found it to be a bit overwhelming if I were her. I had one pendant I bought at a yard sale that was not stamped and she was more than happy to test it for me and it turned out to be 22k! I will be back for sure.

Initially, you'll think it's a galvanizing breeze, blown off of and saturated in the salt and glare…read moreever present on the heady crests incumbently rolling onto the heirloom shores of some proud coastal town... Then you'll come to, blushing, only to realize you, like so many needy Pawn Shop Patrons before, simply got lost in the flowing, golden locks of the Gentleman helping you. But, despite your distraction, help he will! As though there were a forest of chivalry just as thick as the locks crowning the mind it's resident in, this brave soul and his comrades will see no rest until an unquestionable success has been achieved, whatever the reasons you first pushed open those glass doors and stumbled into that whitewash of fluorescent lighting and glittery miscellany. And, damn it, they'll have fun doing it! As far as I can tell, satisfaction with your experience here is one of the closest things you'll ever get as a guarantee in this crazy, confusing world of ours. Unless, I guess, you're the young, greasy, soft-skinned emo kid pawning the synthesizer, previously intended for use in becoming the next big electro-synth panty-dropper in Portland, who is standing next to you and who keeps complaining the process simply isn't fast enough. What an unfortunate generation he belongs to, lost to the decadence of instant-gratification and mind-numbingly tight pants. Don't let him deter your confidence in how pleasant an experience you'll find here. The only... the ONLY reason why they've not been awarded a full allotment of stars is because, though while I didn't experience it directly, I overheard that one of the employees had terrible, terrible breath. And that is just faux pas.

unbelievable! this is the worst customer service I've ever had in my life and I'm old!!! they…read moredeliberately ignored my phone calls over 6 times of repeatedly calling. Therefore I lost what I pawned! you should be investigated for straight up robbing your customers. Shame on all of you and your attitude's are absolutely unacceptable! DO NOT GO HERE!!!