Excellent service and reasonable price on repair of my wife's wedding ring! Would go back.read more

Ordered our rings in February. Was told would be a three week process. Despite constant follow up…read morefor two months, never actually got the rings. Every time I called was told the rings had been cast but were not yet finished. Even went into the location to try and follow up and was met with the same answer. Incredibly disappointing as wanted to shop local and had seen nothing but positive reviews. Eventually ended up giving up and going elsewhere. Will not be recommending to anyone.

Vent fixed a beloved ring for me that I worried could not be fixed! I am so happy and so pleased…read more Thank you! Will use again!

I was visiting Portland for a few days and came here hoping to get some nice quality jewelry as a…read morememory of the trip. I found a beautiful necklace with a small ruby on it, though the chain didn't compliment my current necklace. The owner (such a sweetheart), showed me a huge variety of other silver chains and in shorter lengths, and then put the ruby onto the chain she helped me pick out. I also got a simple pair of silver hoops that are amazing quality. Such amazing keepsakes and I'd definitely come here once more if I ever visit that side of Portland again.

Thoughtful and knowledgeable staff. Efficient service. Very professional experience! Would easily…read morereturn here again.

Super friendly staff. I worked with Taylor and she was very personable and patient .read more

A bracelet of mine was too long and needed shortening. It was an affordable adjustment with a quick…read moreturnaround. The staff were knowledgable, attentive and very kind. I'm so excited to be able to wear my bracelet again! A lovely experience all around!

Had wonderful experiences with this group over years as a high end jewelry saleswoman. Recommend…read morethem highly! Their work is incredible!

I had a wonderful time. Tony is ordering a variety of stones and various settings for me to look…read moreat. I am getting a diamond necklace. They had a perfect chain already in stock. Tony was very helpful. I have been going to this jewelry store for years. In my opinion, high quality and classy. The owner, is great.

This was my first time ever going to a jeweler for any reason. I was completely clueless and Lisa…read moreexplained everything and walked me through every step of the process. I went mining for Oregon sunstones in southern Oregon just for the thrill of it, and came back with some stuff I thought might be worth cutting. Lisa took the time to look through my collection and recommended five to send off for cutting. She had them cut to standard sizes, max karat weight, and they turned out beautifully. But wait, there's more! She also helped me pick out a couple of cabochon settings once I decided which two I wanted to make into necklaces. I decided on a red one for my mom and a schiller one for me. I picked the gold colors and settings and when they came back they were absolutely stunning! This was such a fun and unique experience for me, and Lisa was helpful, friendly, and just plain fun to hang out with during the entire 10-week process. I learned a lot and I'm so glad I did it. Thank you to both Lisa and Dyke for creating the best gift ever for my mom who has had an exceptionally rough year. *love* Oh, there's another thing-- they were able to make a gold nugget my dad gave me into a pendant, too! I think these guys can take anything you pull out of the ground and make it pretty.

Fair and honest !!! Great customer service and mobile app works exceptionally well. Did jewelry…read morerepair at no charge . Family like atmosphere. I'd give 10 stars if I could !!

*edit* A1 offered a partial refund which I accepted. manager tried reaching out to the guy that…read moreput it on consignment who was of no help. They offered to buy it back but goggles went to a friend and I sold the axis kit. (stuff I already had) so overall do recommend. */edit* Bought DJI avata end of January. Was told was unbound. Tried connecting a different controller to it and found out it was bound to an email address. I asked the shop if they can contact the owner to get it unbound and they said legally no. Which I'm not asking for the info myself so strange answer. Was then told it was sold as a bound drone and for parts. Which was not the case (I have a screenshot of the listing just in case) So yeah. Maybe go elsewhere

Scam artist! Wish we would have read the comments before making a purchase. My spouse bought me two…read morerings for Christmas. The first one was white gold with an amethyst. Not even a week later the stone fell out. I don't have a job that's rough and take my rings off to do dishes etc. so the fact that it fell out within a week is ridiculous. Then when we read the comments this happened to someone else as well. They wouldn't do anything to help or replace the stone. The second ring is white gold, diamonds, and tanzanite. Well we were lead to believe it was a tanzanite but not even a month later and the stone is becoming clear/see through and most definitely is not real. I'm not going to stand by though and do nothing. I've contacted the BBB, Westfield Mall (we're they are located), and will go to the news if I have too. The fact that they are getting away with ripping people off infuriates me. We work hard for the things we purchase and want these things to be nice. At the very least last longer than a week!! I would recommend never stepping a foot in this jewelry store if you value your money.

Great service, helped me put a bale on my Tahitian black Pearl so I can put it on my chain to wear…read more Dean the owner and his wife gave me good customer service and was quick about it. I recommend D and D Jewelry at Vancouver mall.