Our experience with this company has been horrible in my opinion. When we hired them, we asked…read morethem to throw away any trash in the bathrooms only. We were just moving into the house and had already brought over several car loads full of items. When we came back home after the cleaners were done, to our utter shock, our entire house was empty. The cleaners had taken everything...framed family photos, computers, speakers, jewelry, flowers, food...the house was empty. Even though we had only told them to clean the kitchen and the bathrooms, they had proceeded to remove everything from the house. They never called or texted to ask for clarification if they were confused about what to take. When we called the company to tell them that all our belongings were missing, they initially denied taking anything, but we luckily have cameras all over the house and had footage of them taking everything. They eventually admitted that they did take all of our stuff but said it was a mistake. They brought most of our possessions back in black garbage bags, but we still had items missing, including brand new housewarming orchids that were thrown in the trash and food from the fridge. Notably, we had an expensive speaker missing, and we witnessed one of the cleaners actually taking the speaker out from her purse when confronted by police in our home. We are still missing a very expensive ring that was on the counter when the cleaners were there, but was gone, just like everything else, when we returned. The ring was never returned to us. My experience with one of the managers or owners (Scott Whittle) of the company about this entire situation has been extremely unnerving to me. He has accused me of extortion, when I simply said that I intend to press charges if the ring is not recovered. That is not extortion; I have a right to press charges if my property was taken without my permission. He also suggested that his employees wanted to confront me at my place of work but that he advised them to "act professionally." I'm honestly worried about my safety at this point. And the most bizarre thing happened; he accused me of racism out of absolutely no where. No customer should feel this way after hiring a cleaning company to clean their home, and then coming to an empty home with all of your belongings missing. I will obviously never use this company again, nor can I recommend them to anyone else.

Look out Salt Lake! We have a new excellent service available!…read more My company has hired Certain Clean for cleaning out a rented office space before turning it back over to the owner. We are so excited by how available and eager they have been! I'm grateful for the work they put in, and I will upload pictures as soon as I can. The workers we had working in this building (our construction crew) left it astonishingly dirty. We're talking gross. Where we were unable to succeed in cleaning it after they left, Certain Clean went above and beyond and really saved our behinds! They come HIGHLY recommended from me, and I will be spreading the word with my colleagues for upcoming projects. Please don't hesitate to work with them; they are kind, hardworking, and an enthusiastic option for your cleaning service needs. And all communication I've done with them has been prompt and responsive!

My husband & I moved to New England in 2021-we've been loyal customers to Alma for many years…read moreprior. The pandemic renewed our lust for life & set us running for the ocean breeze. During our time in Utah our motto always is/was/will be that a home is distinct from a house; (in a home) memories are made & set permanently into each foundation piece. Alma helped to make the transition from home to house easier with her; attention to detail, dependability, & reasonable pricing. We were able to sell our house in SLC without hassle & tedious deep cleanings (thanks to & taken care of by Alma.) Wish we could've taken her here with us!

Mother and daughter, co-owners and housekeeper team cleaned my home in March 2019. I have a 1061…read moresquare foot, 2 level, town home. It is 4.5 years old. My team had a staffing issue and arrived 75 minutes late. They did call and let me know they'd be late. Once they arrived, we did a walk through before house cleaning began. The housekeepers worked together as a team in each area. They worked efficiently and did not damage anything. They completed the house cleaning in 2 hours. After the team left, I placed items that were moved back to their original places. This was expected and normal. The next day as I looked closer at the completeness and quality of the cleaning, I noticed that my blinds were not dusted, there were many "dust bunnies" left on some parts of the floors and some pieces of furniture. There were streaks on some of the stainless steel appliances. I'd rate the quality as average and compared to my housekeeping slightly below average. The quality could be improved with guidance, from me, over 2 to 3 more cleanings of my home. The price for 4 person hours of work was $80.00; and reasonable.

I was very disappointed with the work of Ody and her husband. My dishes were just rinsed off, not…read morecleaned with a dish cloth, needless to say, I have had to redo them all again. My bathroom floors were not cleaned, they were very dirty. Cabinets were not wiped off and cleaned on the outside at all. Not very professional, I would not recommend them for their services!!

I called Ody's cleaning service to re-clean my house another service sadly failed to clean. They…read morecame in very professional with masks and safety distance. My home was beautiful and very professionally cleaned. I'm happy to come home to my clean house. On time service and such nice people. Thank you lady's for such a wonderful job. I recommend people to your service all the time.

DO NOT RECOMMEND. Charged me $180, which i wouldn't mind paying if it was a well done job but i…read morereturned to dirty floors, sinks, bathrooms & mirrors. I asked them why my sink was still dirty and they told me I should of booked a deep clean. Very unprofessional, began to argue with me rather than just leave after I paid them. Note my space is only 690 sq ft

Amanda Rich helped me get my house on the market when all my regular vendors failed me. She fit me…read moreinto her schedule at very short notice and provided not only the cleaning services I thought I needed, but when the scope of work turned out to be much greater than expected she provided the time and resources necessary to complete the job. In addition to extensive housecleaning after a construction project, her crew re-staged my house and did a great job! I highly recommend the Dragonfly Housekeeping crew!

I used Ady for a move-out deep clean last year. She responded right away and did an awesome job! I…read moreneed another move-out deep clean this week, and I googled her because I lost her contact info. I was surprised by the negative review. I don't often leaves reviews, but thought I should in this case. I'd def use her services again.

No call, no show…read more We hired Ady's to clean our home. On the very first day, they were a No Call...No Show. Big waste of time over a two-day fiasco. DON'T WASTE YOUR TIME.

We have had Gunderson Royal Cleaning come into our home on several occasions now and we will…read morecontinue to do so. Gunderson is conscientious in the work that they do. In their view it is not about "just get it done and get out", it's about "getting it done right...period". There is a work ethic here that is a part of who they are and not just words. If you are looking for a cleaning service that is going to be fair, honest and dependable you won't need to look anywhere else. If you want someone that can look you in the eye and take full responsibility for the job they are doing then this is who you want to work with. The work is immaculate and the value for the cost can not be beaten.

Ashlyn Jones · Dec 05…read moreYour Review Every time this person reaches out to me I tell her to lose my number. My paintings were shoved into a bag, she showed me no patience or emotional empathy, and my friend had to apologize to me for booking someone so out of touch with reality. I can't believe I'm having to leave this review 2-3 years later, but here she is advertising in my phone again when I've asked her to leave me alone three times now.

I have had a good experience with above the clouds, I had to call around to have somebody come help…read moreme with cleaning up my apartment. I was away for 3 months and i learned my apartment was trashed from being broken into. im pregnant and I know I needed someone to come help. I'm thankful that i was scheduled the next day & when it was done, I was so happy to see my place like how it use to be CLEAN! I'm so happy it was fixed up and spotless. Thank you so much for helping me with my place.