I have been a concierge patient of Dr. Stein for many years. I have him on speed dial and he almost…read morealways picks up, or calls back quickly. Living in multiple locations, having Dr. Stein on our health team has been invaluable to us. Boca Raton Concierge Medicine is a viable model that has paid back many times. I would highly recommend that he makes the final short list when looking for a concierge doctor. B

I have been a patient of this practice for three years, but a recent incident of severe medical…read morenegligence and a complete lack of accountability has forced me to leave. During a routine 6-month physical, staff performed an EKG. Shortly after, the Nurse Practitioner (NP) informed me that I was actively having a myocardial infarction (a heart attack) and ordered me to rush to the ER. In a state of total panic, I went straight to Baptist Health ER, where they initiated full cardiac protocols, including blood work, x-rays, and monitoring. After a terrifying 45-minute wait, the ER physician reviewed the paperwork brought from Dr. Stein's office and discovered a glaring error: the second page of the report explicitly stated that the EKG leads had been placed on the wrong side of my body. It was a false positive caused entirely by staff incompetence. When I called the practice to report this, the NP was incredibly dismissive, stating, "My bad, I don't read those interpretation notes." I spoke with the Office Manager, who promised that she and Dr. Stein would follow up with me. It has now been two weeks. I have received zero follow-up, no apology, and they haven't even called to give me my routine blood work results. As a cancer survivor, regular blood monitoring is critical to my ongoing health. To completely ignore a patient after a traumatizing, costly, and entirely avoidable ER scare is unacceptable. Please be warned and protect your health--avoid this practice.

Bad attitude from front desk phone. They can't answer basic questions about mg per day limitsread more

Stay away for medical Marijuana, they just charge you and then don't want to be bothered with you…read more Refused to process my exemption with the state after repeated requests. Stay away!!

I absolutely do not recommend Dr.Susan Rodell to anyone. She has horrible bedside manners and…read morereally shows that she doesn't care about her patients. She doesn't want to answer questions that family members have and make you feel like your waisting her time. Never spoken to such a rude Dr. Honestly she has just passed a few tests 10,000 years ago. Maybe she needs to learn how to treat people nicely or go retire.

Dr. Rodell is wonderful. Her office decor is fun and her therapy dogs and cat will lower your blood…read morepressure just looking at their precious faces. Dana, her nurse, is kind and friendly. Dr. Rodell listens and cares. She is knowledgeable and has helped us tremendously. Both my husband and I see her.

Patient, knowledgeable and kind man. Answers question so that patient fully understands! Thank you…read moreDr Rosenberg

NASTY UNPROFESSIONAL Man with a G-D Complex. Thinks he knew more about me and my Health challenges…read morethan all the doctors and specialist that have been working with me since 1986 from one 20 min apt He does not return calls .. he does not answer questions. He thinks he is better than everybody else and that all others that don't see life the same way he does .. are all wrong. He is very unprofessional. I can't address his skill level as he never addressed issues for the reason that I came to him. My first ever encounter with his practice was when I went in for my initial consultation and a middle aged professional looking woman came out of his private office screaming about his bedside manner (of which, I later found out, he has none). VERY UNHAPPY with my experience and he must have been out of school when they were addressing how to deal with Human Beings. If his name comes up in a search you are doing .. My Advice would be to RUN .. Not Walk .. as far from this man as possible

Excellent PCP, very forthright and clear communication, very proactive without pressure, keeps tabs…read moreon everything going on, referrals, meds, etc., extremely cordial bedside manner creates an atmosphere wherein you can discuss issues and investigate questions openly and positively, with a good office set-up, staff are all efficient, responsive and competent.

Absolute Shite show. ALL of the decent doctors and office staff have LEFT OF THEIR OWN VOLITION…read moreAFTER YEARS AND YEARS OF WORKING HERE WHEN IT WAS A PROFESSIONAL AND DECENT HEALTHCARE FACILITY. Dr. Goldstein left, Administrator staff Julie and Oren and nurse Brady have left, in their place are completely incompetent, unprofessional, rude and disrespectful staff, nurses (beware of nurse Sylvia for she is rude and has no etiquette or integrity, told me that I could "take my insurance elsewhere" when asked when the doctor would be seeing me and objected to the verbal abuse of the front desk staff ), doctor and an Apathetic physician that has made very clear she does not care at all that I have been waiting to see a physician for well over an hour... pushing towards 2 hours, and I advise everyone to find a different practice if you want your healthcare and dignity to be treated properly. I am a disabled man and have been seeing a multitude of specialists and doctors my whole childhood and adulthood from chronic illness. This practice has gone so far down hill it needs to have everyone fired and restarted with a whole new staff and approach to healthcare and policies of polite and empathetic behavior towards patients. Maddie at the front desk was very rude and told me if I didn't want to wait that I could leave and reschedule, KNOWING FULL WELL THAT THERE ARE ZERO APPOINTMENTS LEFT AVAILABLE FOR THE YEAR TO SCHEDULE. Elizabeth Polsinellli has been making me wait all this time while the new nurses and office staff are low quality-low caliber, poorly mannered slackers. She rushed me when I asked her to listen to my concerns and health issues, on our initial visit, and is out of her depth. RUN do not walk away from this practice for your health and sanity.

My 17 year old dog had a broken leg. Dr Z and Veronica got her healed with compassion. Words…read morecannot praise them enough. My dog received the best medical care. We love Dr Z and Veronica! Front desk is awesome! Love you Bella Shields, Marlene Shields, Angela Shields

Amazing service!! Highly recommend during our time of loss. The staff and doctor were so kind,…read moreempathetic and thoughtful during our grief for Nahla! Thank you so much!

The staff is wonderful - office staff, nurses and doctors…read more No waiting Easy to schedule Very happy!

We are in the waiting room early so that my husband can have a blood test prior to his bi annual…read moreappointment in 2 weeks. Lots of patients are also waiting for the same thing. Within a few minutes, Paul is called in with everyone else to have this done. I'm patiently waiting for him in the waiting room. It didn't take long. They had an assembly line for this procedure. Results will be given to us within a few days at the next appointment.

Dr Levine is an outstanding, Knowledgeable, Caring doctor. Leaves no stone unturned for his…read morepatients. As a nurse I recognize one of the very best.

Stay away. Called the practice and was willing to pay the absurd concierge fee to see the doctor…read morebut was told by the genius office manager that they are unable to take me because I have "an active" infection. If the doctor cannot see you when you are sick why would you need this doc?