I have been a patient of this practice for three years, but a recent incident of severe medical…read morenegligence and a complete lack of accountability has forced me to leave. During a routine 6-month physical, staff performed an EKG. Shortly after, the Nurse Practitioner (NP) informed me that I was actively having a myocardial infarction (a heart attack) and ordered me to rush to the ER. In a state of total panic, I went straight to Baptist Health ER, where they initiated full cardiac protocols, including blood work, x-rays, and monitoring. After a terrifying 45-minute wait, the ER physician reviewed the paperwork brought from Dr. Stein's office and discovered a glaring error: the second page of the report explicitly stated that the EKG leads had been placed on the wrong side of my body. It was a false positive caused entirely by staff incompetence. When I called the practice to report this, the NP was incredibly dismissive, stating, "My bad, I don't read those interpretation notes." I spoke with the Office Manager, who promised that she and Dr. Stein would follow up with me. It has now been two weeks. I have received zero follow-up, no apology, and they haven't even called to give me my routine blood work results. As a cancer survivor, regular blood monitoring is critical to my ongoing health. To completely ignore a patient after a traumatizing, costly, and entirely avoidable ER scare is unacceptable. Please be warned and protect your health--avoid this practice.

I have been a concierge patient of Dr. Stein for many years. I have him on speed dial and he almost…read morealways picks up, or calls back quickly. Living in multiple locations, having Dr. Stein on our health team has been invaluable to us. Boca Raton Concierge Medicine is a viable model that has paid back many times. I would highly recommend that he makes the final short list when looking for a concierge doctor. B

Bad attitude from front desk phone. They can't answer basic questions about mg per day limitsread more

Stay away for medical Marijuana, they just charge you and then don't want to be bothered with you…read more Refused to process my exemption with the state after repeated requests. Stay away!!

I absolutely do not recommend Dr.Susan Rodell to anyone. She has horrible bedside manners and…read morereally shows that she doesn't care about her patients. She doesn't want to answer questions that family members have and make you feel like your waisting her time. Never spoken to such a rude Dr. Honestly she has just passed a few tests 10,000 years ago. Maybe she needs to learn how to treat people nicely or go retire.

Dr. Rodell is wonderful. Her office decor is fun and her therapy dogs and cat will lower your blood…read morepressure just looking at their precious faces. Dana, her nurse, is kind and friendly. Dr. Rodell listens and cares. She is knowledgeable and has helped us tremendously. Both my husband and I see her.

Patient, knowledgeable and kind man. Answers question so that patient fully understands! Thank you…read moreDr Rosenberg

NASTY UNPROFESSIONAL Man with a G-D Complex. Thinks he knew more about me and my Health challenges…read morethan all the doctors and specialist that have been working with me since 1986 from one 20 min apt He does not return calls .. he does not answer questions. He thinks he is better than everybody else and that all others that don't see life the same way he does .. are all wrong. He is very unprofessional. I can't address his skill level as he never addressed issues for the reason that I came to him. My first ever encounter with his practice was when I went in for my initial consultation and a middle aged professional looking woman came out of his private office screaming about his bedside manner (of which, I later found out, he has none). VERY UNHAPPY with my experience and he must have been out of school when they were addressing how to deal with Human Beings. If his name comes up in a search you are doing .. My Advice would be to RUN .. Not Walk .. as far from this man as possible

Excellent PCP, very forthright and clear communication, very proactive without pressure, keeps tabs…read moreon everything going on, referrals, meds, etc., extremely cordial bedside manner creates an atmosphere wherein you can discuss issues and investigate questions openly and positively, with a good office set-up, staff are all efficient, responsive and competent.

Absolute Shite show. ALL of the decent doctors and office staff have LEFT OF THEIR OWN VOLITION…read moreAFTER YEARS AND YEARS OF WORKING HERE WHEN IT WAS A PROFESSIONAL AND DECENT HEALTHCARE FACILITY. Dr. Goldstein left, Administrator staff Julie and Oren and nurse Brady have left, in their place are completely incompetent, unprofessional, rude and disrespectful staff, nurses (beware of nurse Sylvia for she is rude and has no etiquette or integrity, told me that I could "take my insurance elsewhere" when asked when the doctor would be seeing me and objected to the verbal abuse of the front desk staff ), doctor and an Apathetic physician that has made very clear she does not care at all that I have been waiting to see a physician for well over an hour... pushing towards 2 hours, and I advise everyone to find a different practice if you want your healthcare and dignity to be treated properly. I am a disabled man and have been seeing a multitude of specialists and doctors my whole childhood and adulthood from chronic illness. This practice has gone so far down hill it needs to have everyone fired and restarted with a whole new staff and approach to healthcare and policies of polite and empathetic behavior towards patients. Maddie at the front desk was very rude and told me if I didn't want to wait that I could leave and reschedule, KNOWING FULL WELL THAT THERE ARE ZERO APPOINTMENTS LEFT AVAILABLE FOR THE YEAR TO SCHEDULE. Elizabeth Polsinellli has been making me wait all this time while the new nurses and office staff are low quality-low caliber, poorly mannered slackers. She rushed me when I asked her to listen to my concerns and health issues, on our initial visit, and is out of her depth. RUN do not walk away from this practice for your health and sanity.

This is THE best emergency vet clinic I've been to. Yes- it costs money to save your dying, hurting…read morepet, but it's no different from a human ER. But nonetheless, the staff took such prompt care of my sweet Felix when I had to rush him in. From the front desk to the nurses to the doctors. They made such an anxious situation for me more calm. And I suffer with crazy anxiety especially when it comes to my fur babies. My animals are priceless and I'll spend every last penny that I have to make sure that they're healthy and striving. Remember- when you have an animal- it comes with responsibilities, it's like having a baby. Nothing will be free (remember people we live in America, we practically have to pay to breathe). I was kinda timid of trying this place because some of the negative reviews people have left- well let me say thank GOD I didn't even let them prevent me from going here-when there's an 24/7 vet hospital that's right nearby and was able to take my feefee as a stat and took IMMEDIATE care of him. It was nothing I've experienced from using other animal hospitals. I'll say- my experience might not compare to others, but sometimes you have to be reasonable especially when you want your animal WELLLLLL taken care of. Thank God, I chose this place to go to and thank you so much once again leader staff. My Felix is happy and himself again. I couldn't be any happier

Warning About My Experience at Leader Boca…read more I am sharing my experience because I believe pet owners deserve to know what happened to my 1.5-year-old cat while he was being treated at Leader Boca. I have photographs and videos documenting his condition and care, and I am prepared to provide them to appropriate parties, including the media and an Attorney since owner fails to reply to messages and emails. My cat spent approximately two weeks at Leader Boca in intensive care. During that time, I believe there were serious failures in his care and diagnosis despite vets stating daily he was improving and stable: * His X-rays were not properly interpreted, and pneumonia was not diagnosed or treated for wks in the ER and a repeat test was indicated on the report and it was never done. * Fleas were observed by 2 Drs and left untreated. * He was not adequately monitored for eating and developed a serious blockage after ingesting litter left untreated. * He was found covered in feces. * Most importantly, he was discharged and described as stable and recovering, despite his condition deteriorating significantly. That same night, we had to rush him to Access ER in Wellington because he could barely breathe and appeared critically ill. The emergency veterinary team reviewed his previous X-rays from Leader Boca and diagnosed pneumonia from the X-rays provided by Leader 2 wks prior. At this time, we still do not know whether our beloved cat will survive. We are devastated that we trusted this facility with our baby and are extremely concerned about the care he received. Negligent, uncaring, dishonest and abusive to the animals and focused only on financial gain. Attached are videos and pictures also being released to the media as well to spread the word. or manager do not return calls or emails so we will be pursuing legal action and contacting the media to be sure this never happens to another innocent animal and their family. Go to Access ER in Wellington. They are wonderful, caring honest loving and so knowledgable and thorough. Services

The staff is wonderful - office staff, nurses and doctors…read more No waiting Easy to schedule Very happy!

We are in the waiting room early so that my husband can have a blood test prior to his bi annual…read moreappointment in 2 weeks. Lots of patients are also waiting for the same thing. Within a few minutes, Paul is called in with everyone else to have this done. I'm patiently waiting for him in the waiting room. It didn't take long. They had an assembly line for this procedure. Results will be given to us within a few days at the next appointment.

Dr Levine is an outstanding, Knowledgeable, Caring doctor. Leaves no stone unturned for his…read morepatients. As a nurse I recognize one of the very best.

Stay away. Called the practice and was willing to pay the absurd concierge fee to see the doctor…read morebut was told by the genius office manager that they are unable to take me because I have "an active" infection. If the doctor cannot see you when you are sick why would you need this doc?