Consumer Reports rates Ashley furniture the worst furniture store and I whole heartedly agree. I…read morespent some big bucks here and got garbage for my money. I have a leather loveseat that is unbearable to sit on. An expensive bed that is making my back hurt after 2-3 months and on and on. The salesperson, who could sell anything, a natural salesman, lied about the furniture materials and more. If it had been cheap I would understand, but Ashley charges bigger bucks than most. Please don't think because you are paying more here that you are getting better furniture. YOU WILL NOT!! My husband is disappointed with everything I bought and angry that I want to donate it after a few short months to find decent, useable, people friendly furniture. But that's the plan. IKEA was rated higher.

Brandon the sales manager was very helpful and knowledgeable with everything we asked him. Very…read morehappy with the products and the delivery crew were excellent

Fantastic furniture store. We are seriously picky and found a couch, recliner and a bedroom set in…read moreabout one hour. They carry La-Z-Boy, Flex Steel, Country Values, some Ashley,Stanton and other really nice brands, too. Tovah helped us find everything we needed. She is extremely helpful and gave us a great deal. I highly recommend Tovah and West Harvard Furniture. I would come back anytime. FYI: Ask if products are in stock. In this modern world of supply chain issues and shipping backups, the product may take longer than you may want which could be a factor in your selection.

I brought several pieces of furniture including a recliner from Tovah at West Harvard Furniture…read more She encouraged me to get the upgraded warranty, so I did. Now about 3+ year's later . . . The recliner had a spring in the mechanism that broke, I took in the broken part and they got a new one, came out and installed it. Polite and friendly service people, even offerrd to wear masks, in & out in about 5 minutes. That's service.

Very knowledgeable about our need for our RV. We Have not had such a good night's sleep in many…read moreyears. Tina was amazing.

Amazing service from sales to delivery! Tina is the mattress guru. She makes sure your mattress…read morefits the way you sleep. There is a science to it. Daniel, Travis, and Cameron are a top notch delivery crew. I felt like family with this company!​

I came to Rife's last autumn with a family member in search of a last-minute dining table for the…read moreupcoming holidays. All of the staff were friendly and attentive, but in a down-to-earth human way, which I appreciate. They made the financing process super easy, and even delivered and installed the large table for us. I love our new table and I'm pleased with the customer service we received.

My experience in the store was great but I'm very disappointed with the living room furniture we…read morepurchased, we've had it about 2 years and the material is not holding up at all.

Well i walked in and talked to Don the salesman,anyway i purchased the least expensive bed called…read morethe Englander,3months and 4days later the springs make a popping noise. Called the store and spoke with Don he stated to me you are going to inconveinced for about two weeks or longer,i said where do i sleep until then,his comment make other accomodations.I went to the store directly and spoke with Don,still no resolve sine i purchased the cheapest one,$1.00 or $2000.00 still no customer service. Talked to the store owner in Medford Tina is her name,and no help from her either all they can do is quote the warranty. Its all about the money these days customer service is out the DOOR. GOOD LUCK BEDS FOR LESS,YOU WILL SEE LESS OF MY BUSINESS FOREVER.

This is a fantastic business. They go out of their way to give you the best discounts. The sales…read morepeople we encountered were very knowledgeable about the products and helped us pick out a wonderful adjustable bed and murphy style bed cabinet. These items were delivered and set up in our home with great care. I really appreciate them.