Absolutely amazing. These guys were so very patient and knowledgeable. My grandma changed her mind…read moreabout 30 times and they totally rolled with every change and were extremely accommodating. I recommend this store to everyone!!!

My husband and I went into Mattress firm in Roseburg to look at mattresses and figure out what we…read morewanted for a bed. Torrie was the employee that night, and she was amazing! She definitely knew her stuff and helped us figure out the right mattress for us. She was very helpful and had alot of knowledge about all of the beds. We went in to just look, and ended up buying the most comfortable mattress with bedframe ever. We appreciate you Torrie! Great customer service, very friendly and easy to talk to, and great experience overall. We enjoyed that it didn't feel like we were just being pressured by a sales person trying to make sales. She actually cared and wanted us to get the right bed for us. We will definitely refer people we know to shop here in the future. We look forward to our new bed being delivered soon along with our new pillows and mattress cover!

Years ago my mother bought a mattress there and was told she could return it if she didn't like it…read more The mattress was too soft and they wouldn't take it back because she tried it in the store. The owners are the same now as then and they are likely to do the same again.

I was in desperate need of a new bed so I stopped by a couple different stores in town. This one…read morehad the best selection and most helpful sales person so I purchased a mattress and frame. Unfortunately after sleeping on it for a couple nights I realized it was way too hard for me. I went back to the store and they were happy to exchange the mattress for a softer one! Great customers service. I definitely plan to go back and check out their other furniture.

Horrible experience with Ashley Furniture here in Roseburg. We purchased a coffee table (which was…read moresomething they had on display but had to be ordered). While on a trip to Eugene, we found something that we liked better and was better quality so we called Ashley's to cancel, prior to the order even coming in and are now told that we will be charged 25% to cancel, which, by the way, was not explained to us upfront by the salesperson. They are a ripoff and will never, ever get my business again, and I had been a repeat customer. Just want everyone to know what they are dealing with if they ever shop at Ashley's. My advice would be to steer clear of them like the plague and go to Rife's or one of the other reputable, local-to-Oregon furniture stores!

No pressure or hassle to make a transaction. Also, very limited selections available. They granted…read morea veterans discount and we bought the furniture piece we sought. Sales person was very chill.

Fantastic furniture store. We are seriously picky and found a couch, recliner and a bedroom set in…read moreabout one hour. They carry La-Z-Boy, Flex Steel, Country Values, some Ashley,Stanton and other really nice brands, too. Tovah helped us find everything we needed. She is extremely helpful and gave us a great deal. I highly recommend Tovah and West Harvard Furniture. I would come back anytime. FYI: Ask if products are in stock. In this modern world of supply chain issues and shipping backups, the product may take longer than you may want which could be a factor in your selection.

I brought several pieces of furniture including a recliner from Tovah at West Harvard Furniture…read more She encouraged me to get the upgraded warranty, so I did. Now about 3+ year's later . . . The recliner had a spring in the mechanism that broke, I took in the broken part and they got a new one, came out and installed it. Polite and friendly service people, even offerrd to wear masks, in & out in about 5 minutes. That's service.

The Mrs & I were just passing by & saw a sign that they have RV mattress's in stock. We've been…read morewanting to replace ours for awhile, so we stopped in. Tina greeted us as we came in & we explained what we wanted. Unfortunately, ours is somewhat unique & although they had some that were close, none were exact. Kudos to Tina, she was very informative & really tried to help us out.

We were able to find a mattress that meets our sleeping needs here and the staff was very helpful,…read morethanks!

My experience in the store was great but I'm very disappointed with the living room furniture we…read morepurchased, we've had it about 2 years and the material is not holding up at all.

I stopped into Rife's to look for an entry table. I've looked other places but haven't found one…read more They had a very unique table made in the USA with a wood that may have been imported from overseas. It is unique and beautiful which adds to your home. Diane helped us and was very nice and knowledgeable about the inventory. I would definitely return to Rife's. FYI: Ask if products are in stock. In this modern world of supply chain issues and shipping backups, the product may take longer than you may want which could be a factor in your selection.

Had a great experience call them to do warranty work. was dreading it called them spoke with a…read moregentleman that booked me for an appointment two days later the next day, the same gentleman called me and we scheduled a delivery and install on my chair Engles Furniture offers a great product and stands by it and will recommend them to everyone

I bought two Stressless chairs from Jennifer there and to say the effort was stressless is an…read moreunderstatement. She was great to work with and applied zero pressure. Highly recommend Engles and Jennifer for any furniture needs!