I have a Ford that had a small leak that was covered with my warranty…read more I brought it in, was supplied with a loaner, but, hey.. I love my vehicle! Dave, the hero in my mind realized my frustration and although I may have had up to over a week, I got my car repaired in 2 days! Love, love you!! I will always recommend you!

BUYER BEWARE. Behind our backs, they were planning to keep our truck instead of sending it back to…read moreFord credit as promised, as it was a lease return. They insisted it wasn't worth what we wanted for it, and that they did not want the truck, but... they convinced us to leave it with them, even though it belonged to us for another month, and ended up planning to sell it for more than we were asking for it - without telling us, or should I say, very purposely omitting that information. They took the time to photograph, detail, and list the truck for sale on their website at a substantial gain of over $7000 while we accepted a lesser trim package than what we went there for. Hence why they omitted their actual plan. I reached out to the salesman that we worked with, and the general manager, and I was responded to by a different sales manager, who we didn't deal with nor reach out to. He offered a very alarming explanation, that created further suspicions. He offered to send proof they sent the truck back to Ford Credit, and then became completely unresponsive to several attempts to contact them. I reached out multiple times to several people within the dealership to no avail. My advice - stay away from these people. And to the dealership: I'm not done, and I hope you get exactly what you deserve--and with that, a sincere fuck you.

Salesman offered me a certain amount of $$ for selling my vehicle; promising me a check will be…read moreprocessed in a couple of days after completion of paperwork. This was when he was made aware that I had no plans for trading in for a new vehicle. I came back the very next day with title in hand, ready to start the paperwork, only to discover that a trade-in was the ONLY option. It was a complete waste of my time, and very shady of their salesman and manager. Especially around the time of the holidays-- whatever happened to integrity???

If anybody's looking for a car going through a bankruptcy, you know that it's a very difficult…read moredecision with the help of Doug Shrauner was able to finance a pick up truck. It did not take all Very helpful knowledgeable.

DO NOT BUY from Walser. Sold me a seven-year-old truck for…read morenearly 30k that had the original battery. That lasted less than 90 days. Dealership had zero interest when the truck left me stranded. Battery was clearly marked. PROFIT over People. Steve and Rob the Managers could only blame the buyer.

***Pulled a bait and switch to get me on their lot. I was interested in a 27k used truck they had…read morethere one day. Talked with them including the manager Joey about my trade in. Cleaned it up, texted back and forth with them the next morning with details of my trade in. I get there and find the truck on my own it looks nice so I look for a salesman to ask for a test drive. He tells me, "Oh that's sold to some people flying in from OK. this morning." REALLY? talk about a bait and switch!! The manager tells me, "there must have been some gap in our communication but we have other similar trucks you could look at." The people walk in the door with suitcases from OK. while I'm standing there. They sold this to these people days ago with at least a down payment obviously.

I took my car into the dealer twice and they were unable to figure out what was wrong with it. It…read morewas an intermittent problem, which i know can be hard to diagnose. Larsen Motors was recommend to me from a mechanic at I different shop (which did not work on my type of car). I didn't have a lot of faith they would be able to fix it, considering the dealer couldn't figure it out. But Larsen Motors took the time, diagnosed the problem and fixed the issue. Throughout the process, they were friendly and took the time to listen to me, two more things i didn't get from the dealer. I had a great experience with Larsen Motors and would definitely recommend it to others.

I needed a quick oil change and they could accommodate me right away. However, I noticed the area…read morearound the oil filter was dirty (Subarus have the filter right on top) and made a mental note to check it later. Indeed, the filter was leaking so I brought it back and they replaced it and cleaned the area. I'm not sure if it was sloppiness on the changing of the filter or just a cheap filter (the replacement when I brought it back was a different brand). It just makes me uncomfortable that they didn't do a good job the first time, even though they did make it good the second time.

DO NOT BRING YOUR CAR HERE ! I purchased my 2020 Jeep Renegade from this dealership and have gone…read moreto only them for maintenance like oil changes . I brought my jeep in back in November for an oil change and oil leak - they had it for hours and came back to let me know they couldn't find the leak and to bring it back in 4-6 weeks . I did just that but once again they couldn't find the leak and this time they had it about 5 hours . They told me bring back that following Monday because they inadvertently had me wait too long - so I bring it back to them a 3rd time and this time they found the issue (something about a gasket and a pump). Here is where it gets interesting - one of the workers asked me who has been tipping off my oil because adding too much oil can eventually cause damage to parts like a GASKET ! I let him know that their dealership alone has been the only people that have ever been underneath my hood and did anything with oil changes or oil - he responded that he'd look into that and walked away . I was quoted around $900 and made an appointment for about a week and a half later due to the holidays I assume . This time when I get my jeep from them it's literally broken smh - the check engine light is on , my auto start doesn't work , my start stop feature doesn't work and she's driving extremely loud - I ask the manager if it's safe to drive and he said yes . So I bring it into my appointment , they have it 4 days and I get it back and I pay - yet those problems are STILL there except they're worse now because the engine randomly shuts itself off while I'm driving and THE OIL IS STILL LEAKING ! So not only did they give me my car back in worse condition than when I brought it in, but they didn't even fix the initial problem which was the oil leak ! The car also smells like burning oil and most of the time it seizes up and I can't even get it out of my driveway . I demand my money back because I paid for an oil leak that wasn't fixed and I am now bringing it to the South Saint Paul dealership to get a diagnostic and for them to fix these issues that Roseville dealership caused . If it's what I think it is (engine misalignment) than it's going to be an expensive fix that I should not have to pay for - my car wasn't having these issues beforehand and now after they played underneath the hood 4 separate times it's barely driveable and still has an oil leak !! Please safe yourself a headache and go elsewhere !

I purchased a car from Aaron at Jeff Belzer it was a 2022 Tesla Y. I made the purchase online and…read moreeverything was going well at first, they send me wiring instruction said I had great credit over 770 and the the finance manager will reach out to me. Tell me what rate I have and for me to send them 15000 dollars. After they got my money as I have attached copy of the wire. The just disappeared its March 7th I don't have any calls or contact from finance manager or bill of sales or any documents. Not sure what scam they are running. But this is bad customer service. I am out 15000$ Had to get my layer involved. Dont work with Aaron.

Victory's service was professional, comprehensive and timely. I encountered repair service coughed…read morein the highest quality, along with their customer service of the highest stature. Victory's tire has great value, because they will keep your car running great!

As for customer service, the front desk lady was very sweet, and very communicative…read more As for service, it was like 250$ for the EXAMINATION.... alone. I should of said no, but i said yes, they tell me it's a spark plug and fuel injector. now guess how much...... 2,500$. when i tell you my jaw was floored. i couldn't believe it. i picked up my car immediently and left. i don't want to push a narrative of like taking advantage of me, but they knew i was a young woman, made comments about asking if i should have my dad as the number..... but also like almost using scare tactics. "i wouldn't drive this car anymore than you have to", "you cannot drive this car home", "i would not let me daughter drive this car", asking if i was gonna tow it out the building.... by the way i drove all the way home 2.5 hours, no additional damage to the car, and my body shop charged me 250$ to fix spark plug and fuel injector. SCAMMYYYYYY. truly feel like i was taken advantage of there. super unfortunate!!

Brought our van in to flush and bleed the brake fluid. After driving the van home, it became…read moreapparent that they had not tightened all the lug nuts. Super dangerous! We brought it in to our trusted local shop and they checked things out - it did not look like the brake job had been done properly either. I called Jiffy and got a refund, but will definitely not be bringing our vehicle back here again.

Horrible customer service. Waited 40 minutes after being told they could change the oil on my…read moreEnterprise rental only to be told they couldn't do it, not in the system. While I understand that can happen, no compensation for my wasted time there and the 40 minutes I was going to have to spend at the next place. Gift card? Reduction on next visit? Anything other than sorry I wasted your hour and a half would have been nice. You failed and the manager her failed. I do customer service for a major corporation for a living, this place could use some training. Fail