Amazing service and the folks that came very courteous. I recommended to other friends in my…read moreneighborhood as well

Amazing service. We're a small business and needed our ducts cleaned asap. They were extremely busy…read morebut were able to move things around to get the job done. The guy who came out to quote the job also did the job which was great to see. They even took before and after photos to show me the difference. Choosing Mr. Bs was also easy because literally everyone recommends them.

I'm a 29‑year‑old Marine veteran, and the clasp on a very inexpensive necklace that means a great…read moredeal to me had broken the day before -- a necklace I wear every single day, with a bullet pendant, taken from my time in the U.S. Marines. Not being able to wear it even for a day felt wrong. I searched for a jewelry repair shop in Murfreesboro and found Platinum and Gold Jewelers. The moment I walked in, I was greeted by Charles, who immediately shook my hand, learned my name, and made me feel like I was talking to a good friend rather than a stranger behind a counter. I explained what happened, handed him the necklace, and he simply said, "Let me see what I can do." Less than ten minutes later, he returned with the necklace perfectly repaired -- he had soldered a ring through a link so cleanly it looked like it had always been part of the chain. Even after fixing it, he took the time to ask whether I wanted a clasp added to make it easier to remove, but I declined. What mattered most was that he restored something I thought might be lost to time. When I asked what I owed him, he said, "Nothing," then asked about my branch of service and genuinely wanted to hear the story behind the necklace. He thanked me, shook my hand, and sent me on my way. I walked out of that store smiling and immediately called a friend to share what had just happened. Charles was genuine, kind, compassionate, respectful, patient, and incredibly skilled -- the kind of person you rarely meet anymore, and the kind of professional every business wishes they had. Because of this experience, Platinum and Gold Jewelers has earned a customer for life. I don't buy jewelry often, but I'm planning to return soon just to buy another necklace to support a business that clearly values people over profit. I've already told several friends, family, and coworkers about this experience. Every one of them agreed: you just don't find service -- or people -- of this caliber as easily anymore. Platinum and Gold Jewelers have my highest recommendation and the highest degree of appreciation. -Peyton

The best jewelry store I have been to in middle Tennessee. The two guys who work here are…read moreknowledgeable, accommodating and know their business! I came in to have two very simple things done with two watches and they jumped right in and within 10 minutes I was out the door. In the short time I was in the store I overheard multiple conversations that impressed me. First my watches- for some reason it's very difficult to find anyone who will just put a battery replacement in and no one wants to take links out unless you purchased your piece there. Apparently liability issues... which is nuts.