I would recommend this company to any one. They were quick to help the family with all their needs…read moreto make sure my friend was laid to rest. Mr. Bowen was compassionate, understanding and trustful to the family. The family did not have to wait long for service to be put in place. The office was cozy and inviting. Mr. Bowen, Thank you for all that you and your staff have done for my friend and her family. Best wishes. Carol.

The service was very nice. The brochure of services was beautiful except they spelled our loved…read moreones name wrong! It was unprofessional to not check this before printing and distributing to all of us. A very disrespectful company

Paula, TJ, and the entire team did a perfect job helping us say goodbye to our family member. The…read morevisitation and service were flawless. Every need was anticipated and last minute request were handled professionally. On behalf of the entire Augliera family, we say thank you!

It was 20 years ago that I lost one of my favorite students in a tragic auto accident. He's never…read moreleft my memory. But after all these years, I've never had a chance to visit his gravesite. On this beautiful, sunny day, I found myself across the street from Williamson Memorial and I felt it was time to get some closure and see the final resting place of my former student. He was a brilliant mathematical mind. But I had no idea where he was buried in this vast cemetery. I walked into the main building to ask for assistance, and the staff was busy juggling multiple memorial services and a number of funerals. I already felt intrusive and hated to bother employees with a simple grave location request on such a busy day. And that's when I met Joe. After a sweet young lady told me she didn't know how to find a grave but knew someone who could, that's when Joe emerged from an office to assist. He could have easily told me he was too busy, or blown me off because he was coordinating bigger events. Instead, he looked up the name I gave him and found the site. But that was hardly the end of his generosity. Joe literally walked with me into the cemetery to show me the precise location. He actually took the time to leave the main office just to help me find the gravesite, allowing me to get closure on a day that was long overdue. This is the most wonderful example of customer service I think I've ever experienced. And if that's how they handle a random person stopping by for a visit, just imagine how they work with families during their most difficult time burying a loved one.

They were great, John the owner quickly took care of what we needed for my dad. Helped us with all…read morethe paperwork that we also needed. They're very efficient And professional. And the prices are amazing. I would definitely recommend John Smith's funeral home. God Bless

Efficient and compassionate service for my family and deceased loved one. In the time of need Smith…read moreFamily Funeral Home was exceptional! It greatly smoothed the process during the time of grief

From day one Smith Brothers Funeral Directors was very patient and caring towards our family, after…read morethe great loss of our beloved mother. They went over and beyond to make sure we had everything we needed without breaking the bank. This is the second love one that we've loss that Smith Brothers has officiated. I thank God they've helped lessen our pain through a easy transition, going forward I can't imagine not using them for our future services. I definitely would recommend to others.

Our family has continued to use Smith Funeral Directors over the years and they never disappoint…read more They truly care for each and every family as if it's their own. The communication from beginning to end is top notch, they explain everything you can expect. The Funeral Director walks you through all the steps with such patience and grace. We've never felt rushed or unsupported during our time of need. You can tell they truly love helping others and this is their calling. Thank you for all you do Smith Funeral Directors!

The employees are very professional and did a great job for my friends funeral…read more The Funeral Home is very clean and beautiful

My family has used this facility for the passing of 3 different family members in the last 10…read moreyears. Every person that we dealt with was kind and patient, offered care and direction every step of the way. From the care of the deceased, the help setting up for the viewing, moving the flowers to the burial site, the staff was wonderful and helpful and kind. The funeral home itself is a it dated, but in the way that feels like home, comfortable, cozy, like grandma's house. There were several conveniently located bathrooms near the main viewing rooms and a kitchenette/coffee & cake room up a short flight of stairs for snacks and drinks and taking a breather from the greeting of the visits. Sadly Grandpa's passing marks the last of the family that will use the services of Phillips-Robinson. But only because we don't have any more family in Nashville. Thank You for all your help during our difficult times.

My mom and dad both passed a few years apart. They were very helpful. Don't know what our family…read morewould have done without them. Death is never pleasant or easy to deal with. They made our experience so much less difficult

The best service and price around Tennessee. Thanks for…read moreserving the community whith honesty and kindness always.

I was in town from California and my father passed away. I have never had to deal with anything…read morelike this before and Gerald and J.J. were just so helpful and caring. They helped guide me through the whole process of getting the death certificate and having my father's remains interned at the VA cemetery. They took great care and respect from receiving the body, setting up a small viewing, and getting the cremated remains to me. They were very upfront with their fees and went above and beyond with their execution of services. I will be forever grateful for everything they did for me during one of the most difficult times in my life.

We are very pleased with the wonderful service we received from the Franklin, TN providers. Susan…read moreis extremely helpful and compassionate. Our family will definitely plan to work with Alternative again in the future and recommend their services to family and friends.

So extremely thankful for the two sweet ladies who took such great loving care of our family and…read moreour precious Mom. Every single detail was handled with loving care, So much more intimate than working directly with a funeral home. Coco and Susan were referred by our hospice agency, I will always have sweet memories of this experience even though it was the hardest thing I have ever had to do.