We used them to cremate my wife's remains. They have a beautiful building and are very…read moreprofessional and considerate. Their prices are reasonable, and they were thoroughly reliable. The people who came of our home to pick up my wife were very personable, considerate of our feelings, & professional. I appreciated their assistance in getting death certificates and notifying Social Security of her death.

This company made the passing of my mother and fulfilling her final wishes an easy process. They…read moretook care of every aspect of the service with care and respect.

From beginning to end Woody's funeral home was amazing. Brooke O'Gara was top notch! She went over…read moreand beyond. Had conversations she didn't have to have, showed compassion throughout, and made sure no stone went unturned. Although Brooke could not be at the service she made sure Brandon had everything he needed the day of and he was great. Everything was beautiful! I can't thank Woody's enough especially Brooke!!!

This is a difficult gig. A necessary evil. It's tough comforting the bereaved. Death is a…read morebummer. Recently, we lost a friend to lasting sleep and came to this funeral home for the service. Parking was plentiful. There was construction going on so we weren't sure where to enter. It would have been nice to have an attendant outside directing. Inside, the place was pin drop quiet, cavernous, dim, pristine and still, as you might expect. A somber funeral director lead us to a guest book to sign in. At the table, a basket containing pocket sized tissues were on hand. Nice touch. I always forget Kleenex. The folks at Woody's were welcoming and necessarily solemn. Our grave expressions were met by sympathetic nods. The chapel was ample enough to fill a grieving crowd. Sadly, my friend's funeral took up just a few pews. Boxes of tissues were at the seats as well. After a stirring, thought provoking Bible based talk, peppered with sweet anecdotes of our friend, the pall bearers lined up. One of the directors hurriedly lead us to our cars for the procession to the burial site. Calm down, what's the rush, my friend wasn't going anywhere. Thus, I was dismayed to find that the lady directing the cars (headlights and flashers on) left our car out and we were in liWe had to take an alternate route to the cemetery and actually got there first, before the procession. Awkward... that could've gone smoother. I'm sure the people here do everything they can to make a sad occasion easier to cope with and provide some solace, but I got a strange suspicion that they were shuffling us out because of another service was heading in. Death waits for no one. I'm not saying I'm looking forward to coming back here ... that, too, would be awkward. Update: After a sincere, respectful and professional response from the manager at Woody's, I've added a star to my review. Their diligence in addressing my concerns shows that they strive for excellence and want to please their patrons. Thank you.

Scott, at Roselawn did a fantastic job listening to me and my family. He was very empathetic and…read morewas very patient with us. He took the time to design the perfect head stone for my mother. We highly recommend him.

From the owner: Roselawn was started in 1958 and provides the best value cemetery services and memorial creation in…read morethe Richmond city area

We went to Woody at Huguenot to make arrangements for a loved one. We had an appt…read more My first impression was the smell of old smoke. It must be in the walls or carpet. We were greeted by the director. We received a brief condolence and was given a quick tour. Then the director became a salesman. Showing off his newly renovated bathrooms, his dreary visitation room with dark drapes and his room for catering room. We sat down to talk about arrangements and was handed a packet of PACKAGES. We could only eliminate 2 items from the package would be invalid. He was sure we wanted the Portrait of our loved one, after refusing it 3 previous times. He pushed the catering , which we said we probably would not be doing. He said it would take 7-10 days to have our loved one cremated, as the body would have to be sent out to a crematory. He said he was off to a golf vacation and no decisions could be made until he returned. I asked for another name should we need something while he was away. He was hesitant, but gave us an assistant. As he walked us out, he said we really would want the caterer as the chicken salad sandwiches are really good. We got in our car and we're stunned. We felt like we had just booked a cruise, not started to prepare our loved ones funeral. We did have the need to call Woody for questions over the next week. The staff was rude, had NO compassion , was put out that we had questions. We needed our loved one transported and they lied about the time our loved one was picked up. Said transport was on the way, when they didn't pick up our loved one for several hours later. We were distraught over the death of our loved one and woody of Huguenot increased our stress. Everyone at Woody at Huguenot have lost their compassion, it is a Buisness for them. They all have obviously been in the Buisness too long and should be replaced. A one star is too high a rating.

If I could give a minus star, I would. not only were they rude after the unexpected death of a…read moreloved one, they were insulting about the size of his body. can you imagine?? Then they lost his ashes. Told my husband they would call when they located him, but did they call ? No. Of course not. We had to hound them. We told them he was being buried out of state in Illinois and needed a burial certificate, and they said we didn't. Okay, we drive two days to Illinois for the funeral, and we can't bury him without a burial certificate. Woody's tries to pretend they didn't know about it. We have to postpone the funeral because Woody's can't get a certificate faxed to the cemetery in time. WTH?

This experience happened in November but I was so upset that I wanted to wait to calm down before…read morereviewing. My grandmother passed and Bliley's handled the viewing and transfer to Amelia Veterans Cemetery for the service. I ordered a large standing heart to be displayed at her viewing on their site. When I arrived to the viewing it was not there and I spoke with a young man who seemed unconcerned who suggested I call the florist. I explained that I did not know who the florist was as I had ordered through them. He went to an office and wrote down the phone number of a local florist and said I should call them in the morning. I explained to him that the funeral service was in the morning. All of this concerned me that he seemed to be unaware of as he was standing in front of the room for her viewing where all of this was posted. I was very upset that one side of her casket was bare as the other standing arrangement my cousin ordered was there but my matching one was missing for the viewing but the young man assured me that the florist could get it to the service in the morning. Somehow I knew this was impossible if I was calling them when they opened barely an hour before her funeral. But I still called in the morning and surprise, the florist did not have the order and could not help me. I called Bliley's and spoke with someone and explained what had happened again- they were unaware of the issue from the night before so it was like starting from scratch. They then directed me to an outside company that manages their Tribute Wall and said they would call me back. I contacted the other company who acknowledged that they had taken the payment the week prior but that at this point it was too late to send the arrangement to the funeral. You don't say! They said "I guess we will issue you a refund". I said I guess you'd better. I would like to point out that I was calm and courteous during each of these interactions and only during the viewing when I noticed the missing arrangement was I slightly teary eyed because it was the viewing after all. But not ONCE did anyone from Bliley's or their payment processor apologize or say anything resembling an I'm sorry for ruining your memory of your grandmother's service. Not only did they not apologize, Bliley's staff never called me back or even attempted to make the situation right and have the flowers at the service. For something as important as a memorial service or viewing I won't ever recommend a business that ignores issues and doesn't even try to rectify them. Oh I almost forgot! Because they processed my refund they removed the post that I made when I ordered the arraignment on their Tribute Wall from my kids to their great grandmother.

I recently moved to the Richmond area and wanted to modify my final planning which I had with…read moreanother company where I used to live. I met with Mr. Charles "Chuck" Christopher who listened intently to my wishes. I was impressed by Chuck's ability to provide me with a range of services offered by Bliley's without making me feel pressured in any way. Rather, I found Chuck easily created a plan and procedure that is tailored made to my desires. I was made to feel welcomed at Bliley's and my wishes were respected. I feel very good about all the services Bliley will provide and trust them to do an excellent job when the time comes.

We attended a funeral of a friend and were in disbelief at the unprofessional and rude behavior…read more Not only that, but we were insulted while we were there. I really cannot even believe it. Horrible place and horrible people

I would be more interested in your services if you would post a price list, as you are supposed to…read moredo. These electronic standards should be enforced, so the public can comparison shop and become educated about the process and cost BEFORE having to sign up for meetings/calls.

They don't follow through. They will not call you back when you called them. I wish my parents and…read moresister weren't buried there. It's the worst experience. Don't get your loved ones buried there you'll be sorry. I didn't even wanna put one star it's a zero star for me.

I'm seeing a lot of Low reviews and Petty reviews but I believe it's because people's emotions are…read moredefinitely running high whenever they are dealing with a funeral home and those type circumstances. But I'm sure all funeral homes don't have a one ratings- they could be understaffed or yes someone there is definitely not trained? In being compassionate? But we found everyone very friendly very helpful I will say several times I could not get people on the phone or to call me back and that's bad because the funeral home was telling me we need to do this immediately and I'm thinking when my dad died there was a two-day turnaround and he was in the ground (not there). We had weeks with my mother maybe they knew that?? But it definitely went a little slow. She is in the mausoleum to the far right as you go in I think it's a beautiful building sometimes I have seen that particular area looking messy but It's been looking really good recently and otherwise I think the whole place is absolutely beautiful !!!

EDITED REVIEW. TODAY, 3-10-26, I am happy to say the Cremation Society got in touch with me and…read moreimmediately gave me the opportunity to write a proper obituary for my husband and they have it live on their website. This is quite a relief for me and my family. Thank you so very much! I requested NO OBITUARY as it was what my husband wanted. These people STILL RAN AN OBIT WITHOUT TELLING ME AND IT HAS NO INFORMATION IN IN AT ALL! Freaking cremation society has wreaked havoc in my family! Totally unacceptable! You should be informing people of what you are doing! THIS NEEDS TO BE CORRECTED AND I AM CALLING FOR AN APPOINTMENT TO MAKE THIS RIGHT. Freaking idiot taking advantage of people while they are grieving! UNACCEPTABLE!

We needed these services in April 2026. We called and two very kind and respectful young men came…read moreto take care of our father. Holly Chilton was our case worker and we cannot thank her enough. She was very informed, responded quickly to any questions we had and took care of everything in a respectful and kind manner. This company was recommended to us by other families at the care facility and we are so glad we contacted them. Highly recommend!

The death of a loved one is a terrible time and, sadly, there are businesses out there ready to…read moretake advantage of you at your worst moments. Not Richmond Cremation. Up-front pricing, no hidden fees, and, while they offer a wide selection of services, they do not try to up-sell you. They give you all the information, let you make your choices, and carry out your wishes at the price they quoted right at the beginning. They are kind, and conscientious. They will work to accommodate your requests for your loved one. And they will follow through, every step of the process, to ensure that you are satisfied. I recommend their services wholeheartedly to anyone.

They were very professional and were able to work within the tight timeline we had. They were about…read morehalf the price of some of the other places. They responded quickly to all of our questions, very easy to work with,highly recommend.

This is specific for the Hull St location. This experience…read morehappened in November but I was so upset that I wanted to wait to calm down before reviewing. My grandmother passed and Bliley's handled the viewing and transfer to Amelia Veterans Cemetery for the service. I ordered a large standing heart to be displayed at her viewing on their site. When I arrived to the viewing it was not there and I spoke with a young man who seemed unconcerned who suggested I call the florist. I explained that I did not know who the florist was as I had ordered through them. He went to an office and wrote down the phone number of a local florist and said I should call them in the morning. I explained to him that the funeral service was in the morning. All of this concerned me that he seemed to be unaware of as he was standing in front of the room for her viewing where all of this was posted. I was very upset that one side of her casket was bare as the other standing arrangement my cousin ordered was there but my matching one was missing for the viewing but the young man assured me that the florist could get it to the service in the morning. Somehow I knew this was impossible if I was calling them when they opened barely an hour before her funeral. But I still called in the morning and surprise, the florist did not have the order and could not help me. I called Bliley's and spoke with someone and explained what had happened again- they were unaware of the issue from the night before so it was like starting from scratch. They then directed me to an outside company that manages their Tribute Wall and said they would call me back. I contacted the other company who acknowledged that they had taken the payment the week prior but that at this point it was too late to send the arrangement to the funeral. You don't say! They said "I guess we will issue you a refund". I said I guess you'd better. I would like to point out that I was calm and courteous during each of these interactions and only during the viewing when I noticed the missing arrangement was I slightly teary eyed because it was the viewing after all. But not ONCE did anyone from Bliley's or their payment processor apologize or say anything resembling an I'm sorry for ruining your memory of your grandmother's service. Not only did they not apologize, Bliley's staff never called me back or even attempted to make the situation right and have the flowers at the service. For something as important as a memorial service or viewing I won't ever recommend a business that ignores issues and doesn't even try to rectify them. Oh I almost forgot! Because they processed my refund they removed the post that I made when I ordered the arraignment on their Tribute Wall from my kids to their great grandmother.

I cannot say enough how much we appreciate everything Bliley Funeral Homes' did for us after my…read morefather's passing. The moment we reached out to Eric, he made the family and mainly our mother very comfortable on the next steps. My father passed away in November and Eric was knowledgeable and informative on what to expect regarding COVID 19 restrictions. Good example, because of COVID restrictions, we ran into a few hiccups with the cemetery with my father being buried with Military Honors. Eric quickly made a phone call and without missing a beat, our father was buried with Military Honors. The feature of LIVE Streaming as perfect as we had a fair amount of family not able to travel or attend because of COVID. Everyone from the moment my father was picked up from hospice care to the last moment at the cemetery were professional, caring, and kind. Thank you for being here for us during our difficult time.