My mother and stepfather moved here seven years ago my stepfather passed away two years ago. The…read morecare of this facility is absolutely incredible. The staff is so amazing from top to bottom. The waitresses in the dining room are very hands-on and lovely as are all the support people from management to maintenance. I cannot see enough good things about this establishment. I'm so happy my mother is in great hands and would highly recommend this facility to anyone that is looking for quality care for their aging parents. The price is amazing for the Care that is delivered and I just can't say enough good things about Sycamore Glenn six stars for me.!

My experience with Sycamore Glen was enjoyable. I started my employment back in 2001. I truly…read moreenjoyed my time with the residents. I learned so much about life and history through meaningful stories.

Showed up with great grandsons in tow to visit before lunch on Mother's Day...ended up being…read moreinvited by staff to stay for the meal (all five of us & it was delicious)! It was wonderful to visit with each other in the courtyard, sit by the fountain with birds bathing & drinking. We thoroughly enjoy our time together! Thank you everyone there for making our Mother's Day visit so memorable & taking such good care of my grandma.

Well, this will be a review that I seldom have occasion to write............there is not one aspect…read moreof my experience with The Courtyard that I would say "I think they could do a better job with this!" My dear friend rented a studio apartment here for her end-of-life hospice care. The staff worked very closely with the Enloe Hospice team and provided excellent supportive care for my friend. The office staff is personable and efficient, making the paperwork side of things very easy. Each person who came in our room knew about our situation which tells me the communication between staff is very good. Caregivers were very caring and made a point of making sure all family/friends were comfortable as well as the patient. Meals were easily individualized for her and offered in an attractive manner. We were able to bring many things from her home and make the studio a warm, welcoming place to be. Loved ones were able to be with her any time of the day and night............and we were made to feel welcome, not in the way! My friend paid them the highest compliment by stating she felt very safe there. Anytime she called for help she received an immediate response. She was able to die a peaceful death with friends at her side. Many thanks to the team at the Courtyard for making this happen.

Beware if you are a musician. I have had great interactions with the Provincial(Oakmont previously)…read morein the past but after they had me wait over a month and a half for a payment over an issue that could've easily been avoided I decided to stop performing there. None of the other retirement homes I play for had this issue. Be wary of performing here if you want to get paid on time

AMAZING INDEPENDENT FACILITY! I am the Mother-in law of a resident at Oakmont! The…read moremanagement.....Fred, Tag , Alfreda, Kitchen Staff, Maintenance, Housekeeping and the Volunteers at Oakmont are TRULY AMAZING, CARING AND LOVING! Being a family member I felt the LOVE at the Oakmont ! My Mother-in-Law needed a little bit more care........ we were able to hire a nurse from INTRIM (health-care) to check on her!!!!!!! I can't THANK the OAKMONT and INTRIM (HEALTH CARE) for all the LOVE, CONCERN AND COMPASSION!!!!!! WE LOVE THE OAKMONT and INTRIM (health -cere )! THANK-YOU for making a difference!!!!!!!!!! , Marcia Huestis

This time in life has to be the hardest time. Placing a loved one in care when they are at lifes'…read moreend is stressful and full of emotion. Kelly at Roseleaf is a caring, wonderful person. She is the person you would want looking after your loved one. If only she were the one looking after your family member. Like most care centers, they are understaffed. Residents wander around the facility. They enter other's rooms and go through their things. They get into arguements and sometimes get physical. There are not enough people there to appropriately manage the 'residents'. Many visits of mine included redirecting other residents out of my loved ones' room. Pressing the call button doesn't get you anyone to the room. DESPERATELY understaffed. My father was on hospice from Day 1 at this facility. That meant that Roseleaf provided very little care and relied upon Butte Home Health to take care of all the dirty work. Butte Home Health is not set up to be on site for all needs. My father most often was crusty eyed, never left his bed and didn't eat his meals. He had a colostomy bag and he would tear it off making a big mess. The business end of the business is not efficient. They are quite quick to require you to pay them for services - as a business should - but when they owe funds back to you after your loved ones' death - get ready to wait for many, many weeks. Excuses about people being away from their desk, let me look into this, our accounting department is in another state . . . and no one calls you back. Be sure to ask for paper documentation and receipts for all monies paid. You will need this to try and twist their arms to get your money back. It has now been over 6 months post death and I've yet to receive my refund for overpayment for care. They don't return calls. They don't respond to email. BEWARE!

Most of management doesn't have the qualifications to keep the place running in the rightful…read moreposition. Mean-girl environment, which makes it very drama-filled. Very few staff who actually care fully about the residents and how they are treated. Others are just a perfect example of being abusive with their power. Management simply does not care to keep their good staff to keep things running smoothly, only care about making sure they have power there, makes if very unfortunate. Do not recommend a Roseleaf in Chico for your loved ones.

I can't say enough about the staff at the Lighthouse of Chico. They made the transfer of my dad ,…read morewho is 103, to their community flawless. I thank them for all the support they gave me during a very difficult time. Kristin is amazing at her ability to make things fall into place. Rene and Kathy were amazing and very patient driving my dad from his former community to Lighthouse of Chico.

My mom was in memory care here for 15 months. The staff was attentive a very caring. Everyone…read moretreated her like she was a member of their family, giving her respect, mercy and grace during her difficult moments, and sharing in her joyous fun moments too. Special shout out to Giselle, Victoria, LJ, Erica, Jami, Abbie, Brittany, Bobbie, and all the others who I can't remember the names at the moment, To the kitchen staff, who served superior food, to all the night crew who kept her safe while wandering the halls in the wee hours looking for her coffee. Thank you to the visiting musicians who engaged her in singing and dancing to the beat. My family is eternally grateful for all of you. It was comforting to know she was well taken care of when we could not be there with her. I appreciate that our concerns were always addressed and taken care of. I always felt welcomed by staff when I'd come to visit. Thank you so much.

My grandmother lives here, and one of the things she talks about most is all the fun activities she…read moregets to participate in. A huge part of that is thanks to Mary, the Activity Director. She does an amazing job creating engaging activities, social events, and opportunities for residents to stay active, connected, and involved. Every time I talk to my grandma, she has a new story about something fun she did, a new friend she made, or an activity she attended. It's clear that Mary truly cares about the residents and works hard to make their days enjoyable and meaningful. Thank you, Mary, for bringing so much joy and energy to the community. It makes such a difference for the residents and their families!

This isn't the first time this has happened, when you place a lunch order to pick up at a certain…read moretime. Today I'm here waiting for an order that was placed at 11am. I am still waiting. To have to wait here for over 30 minutes is absolutely ridiculous. The amount of money that is paid to live here and you can't even get your food on time. Do Better!

I go to a lot of these types of places and they are all the same, so far, from what I have seen…read more I'm usually at these various living facilities anywhere from 3:00 to 5 hours and will I like how small this one is with two small houses for probably no more than a dozen residents if that in each house, there are zero engagement. I've been there from morning to afternoon and afternoon to evening and there's no engagement with the staff and the residents Beyond giving them food and very very occasionally bouncing a ball with them. There's no activities, art projects, exercise, just nothing at all. They have a TV on and that is literally it the entire day. The TV usually is at a volume that no one can even hear which is bizarre, since I have perfect hearing and all of the residents probably have to use hearing aids or can't hear it all. What they usually have on would be suitable for grade school children. It's just really strange. Living facilities are immensely expensive and no insurance covers it, so if I was ever going to put a family member in a place like this, they better be engaging the residents, interacting with them at least on an hourly basis, and doing more than just meal prep and getting them to and from the bathroom or their bedrooms. The staff are nice, though the majority are far too young. They seem to hire 18 to maybe 22-year-olds on average which is just strange. I guess cuz they can get away with paying them less? Not really sure.

Our mother recently passed after spending 3 years in assisted living and 7 months in memory care…read more Due to her dementia she wasn't always easy to care for but the staff were wonderful. In my opinion it takes a special kind of person to be a caregiver and we were blessed to get to know many of them in that time. I can't thank them enough for the compassionate care they gave to her, my sister and myself in her final days, their deep concern went way beyond expectations.

The staff at Roses & Ivy are very caring and cautious. They plan daily events and activities that…read moreare enjoyable for their residents. Mainly, they put in place all of the proper restrictions to ensure residents, staff, and visitors are safe during the COVID-19 pandemic. I really like the direct emails from the owner and the telephone calls from the facility director to keep me informed about how relative is cared for there and if I have any needs from them. They are both approachable and will answer every question I have until I am satisfied. Excellent care.

The administration is horrible. They are more worried about their staffs love lives then they are…read moreabout the over all function of the facility. As well as playing favorites. I have been in there 3 times. And it is horrible when you see the same people working for someone else because that person doesn't want to work. So they call off or whatever. When I asked the Administrator a question, it was difficult obviously for her to answer. Which made her look very incompetent to be running a facility with loved ones. A few of the caregivers are rude, and do not know their jobs very well. I find this very sad due to the fact that there are people there that are suppose to be taken care of. I would not recommend this place to ANYONE!