Most of management doesn't have the qualifications to keep the place running in the rightful…read moreposition. Mean-girl environment, which makes it very drama-filled. Very few staff who actually care fully about the residents and how they are treated. Others are just a perfect example of being abusive with their power. Management simply does not care to keep their good staff to keep things running smoothly, only care about making sure they have power there, makes if very unfortunate. Do not recommend a Roseleaf in Chico for your loved ones.

This time in life has to be the hardest time. Placing a loved one in care when they are at lifes'…read moreend is stressful and full of emotion. Kelly at Roseleaf is a caring, wonderful person. She is the person you would want looking after your loved one. If only she were the one looking after your family member. Like most care centers, they are understaffed. Residents wander around the facility. They enter other's rooms and go through their things. They get into arguements and sometimes get physical. There are not enough people there to appropriately manage the 'residents'. Many visits of mine included redirecting other residents out of my loved ones' room. Pressing the call button doesn't get you anyone to the room. DESPERATELY understaffed. My father was on hospice from Day 1 at this facility. That meant that Roseleaf provided very little care and relied upon Butte Home Health to take care of all the dirty work. Butte Home Health is not set up to be on site for all needs. My father most often was crusty eyed, never left his bed and didn't eat his meals. He had a colostomy bag and he would tear it off making a big mess. The business end of the business is not efficient. They are quite quick to require you to pay them for services - as a business should - but when they owe funds back to you after your loved ones' death - get ready to wait for many, many weeks. Excuses about people being away from their desk, let me look into this, our accounting department is in another state . . . and no one calls you back. Be sure to ask for paper documentation and receipts for all monies paid. You will need this to try and twist their arms to get your money back. It has now been over 6 months post death and I've yet to receive my refund for overpayment for care. They don't return calls. They don't respond to email. BEWARE!

I can't say enough about the staff at the Lighthouse of Chico. They made the transfer of my dad ,…read morewho is 103, to their community flawless. I thank them for all the support they gave me during a very difficult time. Kristin is amazing at her ability to make things fall into place. Rene and Kathy were amazing and very patient driving my dad from his former community to Lighthouse of Chico.

I entered the facility and was met with smiling faces from staff and residents welcoming me in! A…read morewonderful tour, and a well informed guide in Jessica Smith, left me feeling secure and hopeful for a great stay for my loved one. Highly recommend!! Michelle A

I go to a lot of these types of places and they are all the same, so far, from what I have seen…read more I'm usually at these various living facilities anywhere from 3:00 to 5 hours and will I like how small this one is with two small houses for probably no more than a dozen residents if that in each house, there are zero engagement. I've been there from morning to afternoon and afternoon to evening and there's no engagement with the staff and the residents Beyond giving them food and very very occasionally bouncing a ball with them. There's no activities, art projects, exercise, just nothing at all. They have a TV on and that is literally it the entire day. The TV usually is at a volume that no one can even hear which is bizarre, since I have perfect hearing and all of the residents probably have to use hearing aids or can't hear it all. What they usually have on would be suitable for grade school children. It's just really strange. Living facilities are immensely expensive and no insurance covers it, so if I was ever going to put a family member in a place like this, they better be engaging the residents, interacting with them at least on an hourly basis, and doing more than just meal prep and getting them to and from the bathroom or their bedrooms. The staff are nice, though the majority are far too young. They seem to hire 18 to maybe 22-year-olds on average which is just strange. I guess cuz they can get away with paying them less? Not really sure.

Our mother recently passed after spending 3 years in assisted living and 7 months in memory care…read more Due to her dementia she wasn't always easy to care for but the staff were wonderful. In my opinion it takes a special kind of person to be a caregiver and we were blessed to get to know many of them in that time. I can't thank them enough for the compassionate care they gave to her, my sister and myself in her final days, their deep concern went way beyond expectations.

My grandmother lives here, and one of the things she talks about most is all the fun activities she…read moregets to participate in. A huge part of that is thanks to Mary, the Activity Director. She does an amazing job creating engaging activities, social events, and opportunities for residents to stay active, connected, and involved. Every time I talk to my grandma, she has a new story about something fun she did, a new friend she made, or an activity she attended. It's clear that Mary truly cares about the residents and works hard to make their days enjoyable and meaningful. Thank you, Mary, for bringing so much joy and energy to the community. It makes such a difference for the residents and their families!

This isn't the first time this has happened, when you place a lunch order to pick up at a certain…read moretime. Today I'm here waiting for an order that was placed at 11am. I am still waiting. To have to wait here for over 30 minutes is absolutely ridiculous. The amount of money that is paid to live here and you can't even get your food on time. Do Better!

Everyday excellent care, the food is consistently good, hot and usually more than I can eat…read more Facility is clean and comfortable. Staff is beyond helpful. Special events daily and holidays that seem to exceed expectations.

I visited Prestige at the end of 2022 and was given a tour. The facility was clean and attractive…read more Don and the staff were attentive and friendly and so were the residents that live there. The common areas were spacious and well done. Overall, a very nice facility.

If your parents beat you as a child......this place is for them. Cold food, 22 mice caught in room…read more Consistent abuse of employees, daily uncertainty of performance approval by management who think only of money. They receive no support from owners. Be ready to do your own maintenance. Just no.

i applied for a housekeeping position that was listed and call to see if the position was still…read moreavailable and i was told by a gentleman that it was and he ask if i wanted a interview, i said absolutely so he made date and time and i showed for my interview and as i was waiting for my interview 5-6 staff members were all chatting away then finally way after my interview time i was finally helped. i was ask questions like how would you start your day, how would you clean window seals, silly questions ect, then was told that they were not hiring for that i was mad because i drove 30 min for that. when i left i was a little relieved that i would not be working there due to the fact that they are rude and unproffesional

My Father came to this Facility in December 2023. It was the best experience ever. The Staff, the…read moreCaretakers, the Kitchen, the Med Techs were all so kind and friendly. My Dad had lived alone for over 27 years and being in this Housing Situation brought him Happiness. He had socialization, even played Bingo with the other Residents.... He Was happy.. I was happy and would recommend this to anyone considering the care that is needed. Different levels based on needs. I have nothing but Praise for everyone there. I miss them all since Dad passed away. Thank you for the Wonderful Care that Was given to him.

Hope Alzheimer's and Dementia Care is exactly what the name says -- HOPE. It brings comfort and…read morepeace of mind to both the guests and their families. From the moment you walk in, you can just feel that it's the right place. I absolutely love the guests I get to spend time with while volunteering here. The daily activities, the shared meals -- it all feels like one big, caring family. I'm so thankful to be a small part of it. Huge thanks to Jessica for her heart for people and for creating such a warm, welcoming space where everyone can thrive. Definitely five stars!

This review is long overdue simply because I've been looking for the right words to best describe…read morehow truly special this place is. In short , It's everything you could possibly HOPE for in terms of care for a loved one with dementia . Jessica is the kindest, most attentive and loving person and she has created something truly special. The space is beautiful, inclusive and warm with a real sense of family - they all truly love spending time together! Not really a day care , more like the best summer camp ever with your favorite people! This business model is a 10/10 and how elder care should be everywhere!

Sparrows Landing is what it says it is. Warm friendly, caring and loving. made my heart melt.read more

From the owner: Our first responsibility is to our elders. We aim to walk a mile in their shoes to become…read moreempathetic and develop a care plan that helps them remain active and functioning at an optimal level. Sparrows Landing believes idle hands and idle minds should be avoided in order to live a full, healthy life. At Sparrows Landing we will take the initiative to be self-directed, creative and dependable while employing flexibility and adapting to changing circumstances. Were dedicated to building a bridge of care based on friendship in an intimate, spirited home environment. We are in a profession in which everyone can win... At Sparrows Landing we enjoy helping elderly people live their lives with more self-worth, dignity, and less stress. In accordance with positive thinking, we strive to never miss out on an opportunity to actively listen to improve well being and to justify reasons for a life worth living.