Previously, I gave a 5 star rating, about 2 years ago or 2024…read more Today, I called and was told to set up an appointment on their website. As I wanted to be seen to have my ears cleaned, I thought it would be easy. The website was a no go, as the staff would have seen me in a week. So I dropped in or walked in as they now allow. The walk in process ended up taking about 60 minutes. Not terrible, but not exactly as expected. As I will be traveling and not back in town for a while, I wanted to get this done. I suggest and will do in the future, schedule with ample time and will see if that is any faster. The concept is great, but not well ex

I went to ENT Now after work at 3:30, had an audio test and ear exam, and was on my way to the…read morepharmacy by 4:10. The office is clean, welcoming, and incredibly efficient. Nurse Practitioner Adetoun was outstanding -- thorough, compassionate, and gave clear, practical advice; I feel 100% better after following her recommendations. Highly recommend ENT Now for fast, professional, and caring ear care.

This place is a nightmare to deal with. My insurance company even tried to talk to Kyle the billing…read moremanager and he wouldn't call them back. They will say they are working on things for you, but when you call them, they will say they were too busy. I tried to work with them for 2 weeks to get an appointment, but they kept saying they don't take my insurance even though the insurance company called them and told them they are contracted. I would NOT recommend them.

Shelly Lane from Dr. Park's office has walked me through every aspect of what it takes for my…read moreupcoming surgery. She is incredible!

This office was listed as one to switch to when my long time ENT doctor retired. Finally was able…read moreto get an appointment months later after the retirement notice. Showed up early to fill out the paper work then it was a waiting game. Finally after 2 hours, I said something - funny how once I complained it was my turn suddenly. After a 2 hr wait, the appointment took 5 min and I was informed that there had been an emergency the day before so those people were being prioritized into the schedule with the people who actually had set appointments. I recommend that if that happens again, you call and reschedule people instead of making them wait 2 hours. Needless to say I won't be back.

Bedside manner goes a long way. He has none! Rude and treated my husband like a drug addict when he…read morecouldn't get his pain under control right after surgery. Finally after several hours in recovery he comes in the room and loudy says "do you abuse drugs" ha my husband doesn't even drink he was just in a lot of pain and knows what works as this was his THIRD surgery on his ear. We were embarrassed and had never been treated like that from anyone. We would never treat someone like that so was very upset to be treated this way. He handed him a rx for 10 pain pills and stated "I've done over 500 surgeries and never had to give anyone stronger pain meds" then he very cocky like walked out. Needless to say my husband will not even go back for his follow up he just has lived with the still continuing pain in his ear. (This is the first time I've ever left a review on yelp and hopefully the last negative one I just felt strongly about sharing this so others can do their homework better than my husband did I took several weeks before posting this so this isn't a fast out of anger review. I tried to calm down from this whole experience and review with a clear head)

I come here to see Cynthia Emily PA-C. She is very friendly and knowledgeable and she listens to…read moreall your questions genuinely. She explains in a manner to where you can understand the medical terminology. The office setting is beautiful and calming. The assistants and receptionist is very friendly and approachable. This review is only not a five due to the wait time. I had to wait over 30 min to be seen and that is never acceptable. Overall great office .

I just want to say a whole hearted thank you to everyone at St. Louis sinus center, Dr. Gould and…read morehis team. Everyone, every step of the way made my sinuplasty and turbinate reduction a great experience. Pre-op to post-op, every member of the team was attentive, friendly, and simply top notch. I am so happy I finally did this!

I have not hadmyseptu. Repaired or my nasal passages made straighter. Yet. But had my initial appt…read morewith dr. Cristel and his nurses. They were very helpful. And explained everything .. But. I do t remember any of it because of a brain injury. So i guess im in good hands. I trust what dr. Cristel says. Cuz i have broken my nose at one point in 010. Which made my passages very crooked. And i already have tiny nasal passages. I have never been able to breathe in or out of my nose. And if i try? My nostrils close. I thought it was normal. I was born this way... Right? Wrong.. I was nothing nose. Which i love.. But i just cant use it. So my nose? For my whole life has been like an appendix or a gallbladder. I dontknow why its there... But it looks good. My only hopes..... Please do not change the size of my nose by much.. And please let me breathe thru it for once. ...i m excited and scared. Because this is my faché we r talking about doing surgery on.. Everyone sees ur face. Nervous but excited ..

From the owner: At Synergi Facial Surgery, Dr. Robert Cristel provides individualized, evidence-based facial…read moreplastic and reconstructive surgery and general ENT services in two St. Louis County locations in Chesterfieldand Chesterfield Valley as well as a St. Charles County location in O'Fallon,  Missouri.  Artful surgeon Robert Cristel, MD joins Syngergi Facial Surgery and Richard Maack, MD, using the most advanced techniques to restore patients' confidence and revitalize their appearances through a broad range of cosmetic and reconstructive surgeries.  Procedures such as rhinoplasty, blepharoplasty, facelift, lip lift, and neck lift offer long-lasting cosmetic improvements for patients who want to enhance their appearance or counteract the effects of aging in a significant yet natural-looking way. Dr. Cristel is eager to restore your confidence and improve your quality of life. Dr. Cristel also specializes in facial trauma and skin cancer reconstruction, otoplasty, facial implants, and full-spectrum head and neck surgery in adult and pediatric patients.  For patients who aren't ready for or interested in surgery, Synergi Medspa uses the latest injectables and technologies to perform non-surgical cosmetic procedures such as Botox®, dermal fillers, Coolsculpting® fat reduction, laser skin resurfacing, with many other leading-edge options also available. Synergi Facial Surgery and Synergi Medspa provide the highest quality care in a safe environment...

I've seen doctor Craig for over a decade. He is great, as well as his staff. I am going in for my…read more2nd surgery with him next week, and recommend him to anyone looking for an ENT. I have had chronic issues and he has always been great to me.

I was given a 4:30 appt time. I called on my way in to get directions into their parking lot. I…read morearrived, paperwork completed and ready. I wasn't taken to a room until 4:55. After waiting in the room for another 35 minutes I was informed that there would be an additional 35-45 minute wait to see the doctor, or I could reschedule for a time in the following week. I had already taken off work early to attend this appointment (for a minor ear infection) and had hockey tickets for a 7pm game, waiting until 6:15 to be seen for a 4:30 appointment was neither practical, or possible. Given that I had already taken off work early for this appointment I would not be able to take off any more time for another one. Why was this appointment time even an option given that the doctor was clearly going to be so late that day? Why didn't the secretary inform me when I called that they were running so far behind?

My husband used this office for a surgery to repair a deviated septum. For his consultation…read moreappointment he waited in the waiting room for at least an hour and then when taken back to the room he waited for another 30 minutes before anyone else came in. He only actually talked to the doctor for a total of maybe 1 minute. The day after his surgery he had a follow up appointment and we had a 12:00 appointment and didn't go back to a room till 12:25 then proceeded to wait in the room for about another 30 minutes before anyone came in to examine him. All this time he is extremely uncomfortable! I would say don't go to this office if you want on time service! We will not be recommending them at all!!

From the lies upon scheduling to the rude treatment upon having the appointment, I am not sure why…read moreall of the previous reviews are positive.

From the owner: Dr. Tara Ramachandra, MD is an Otolaryngology (Ear, Nose & Throat) Specialist in Saint Louis, MO…read more Dr. Ramachandra has more experience with Sleep Apnea than other specialists in her area. She is affiliated with medical facilities such as SSM Health Cardinal Glennon Children's Hospital and SSM Health St. Clare Hospital - Fenton. She is accepting new patients. Be sure to call ahead with Dr. Ramachandra to book an appointment.

care, compassion, love, helps others, kind, thorough, generous…read more just some of the marvelous attributes about dr. asvhall !!!

He is the kindest Dr. I have ever met. He takes his time with you and really, really cares. My…read moreentire family and many friends go to him now. They all love him too. Easy to get an appointment too.