It's clear to me that every other time I had my manufactured home leveled I got ripped off!!!…read morePaolo and Carlos did the very best job and my house is now secure, level and solid!! I learned that the last people only put pads on one side of the house which explains why my doors never shut properly and the floors weren't straight. I could not be happier and I highly recommend DIGN Homes!!!

I work nights and have a very limited window during normal business hours to make and return phone…read morecalls. I can't play phone tag or have people calling me at 8AM. Therefore, I tend to use the online contact forms on a company's website. If they respond in a timely manner, that shows me that they want my business. When using the contact form on the website for DIGN Homes about my need for roof repair after a storm, I never heard a peep from the company. No phone call, text or email. However, (and this may just be a coincidence), the next morning at 9:20am someone is ringing my doorbell as I am sleeping. I have signs at both my doors stating I am a night shift worker. Do not disturb. I live in a gated community so no strangers should be able to get in and ring the bell. I get up thinking a neighbor needs help. Instead I see a carpet cleaning van in front of my home. Did DIGN Homes send a carpet cleaner unannounced in response to a roofing job??? Either way there was no communication from this company after I submitted my inquiry online. Don't set up an online form if you're not going to use it.

Were in our 3rd cavco. 01, 12 and now a 16. I also worked on installing a deck on a 23 where we had…read moreto peel back the siding. Build quality has gotten progressively worst over the years. The 23 was a shocker once we took off some siding. 2x2 construction with staples that were half missed or the wood was split in several areas. The 16 were in is a shit box, split siding, terrible cracks, just cheaply made in light of the falsehood materials are better now then ever. No, profits are better now then ever. Ive been across country thru some pretty poor areas and the old metal sided homes are still standing. This turd will crumble away before we die Id bet. You can also easily see where crapco repaired the cracks after the "one year return to fix it" was up. None the less, its ours now and we'll deal with it.

After months of delays, Yesterday I was finally allowed by Cavco to enter my new home. I was very…read moredisappointed to find the inside looking like it had been in a terrible dust storm for weeks. It could be due to the fact that the windows don't function. I asked the Cavco representative "Miguel" about the windows and he said that he checked them himself. I asked him to show me and he had to climb onto the counter top and he still couldn't open the first window. Cabinet doors are worpped. Cabinet Shelving is cracked. Cabinets overall are of the cheapest wood you can buy. The cabinet drawers are off set and some don't close. The ceiling is missing paint in several areas. The carpet seam is very visible. I am so very upset that I think this could be the worst mistake I've made in my life I wouldn't recommend anyone to purchase a Cavco! Donald C

Purchasing a manufactured home is one of the largest investments most people will make, so…read morecommunication and transparency matter. To be fair, the sales process itself went very smoothly. Our salesperson was knowledgeable, professional, and easy to work with throughout the purchase of our home. We had a positive experience during that phase of the process and appreciated his help. Unfortunately, our experience changed once we moved into the contractor portion of the project. The contractor who was recommended to us was frequently unresponsive, including a period of nearly two months with little to no communication despite multiple attempts to reach him. When I raised concerns, I was repeatedly told that no one else had ever provided similar feedback. While that may have been true, it did not address the experience we were actually having. Because communication continued to be a challenge, we requested a list of contractors and considered selecting someone else. The administrative staff was very kind and helpful and promptly provided the information. The document we received stated that the buyer is responsible for selecting the contractor. However, when I informed the dealer that we were considering changing contractors, I was told that any contractor would need their approval, which seemed inconsistent with the documentation we had received. The dealer later informed me that they had spoken with the contractor regarding my concerns. Shortly afterward, the contractor contacted me directly and asked whether it was true that I had said I would not continue doing business with him if communication did not improve. I confirmed that I had, explaining that we had gone nearly two months without hearing from him. The dealer followed up, and I said I would wait to see whether communication improved moving forward. After our loan documents were finalized, I reached out to schedule a site meeting so we could discuss home placement and project details. Instead of receiving a response from the contractor, I received a call from the dealer within minutes informing me that the contractor no longer wanted to work with us because he felt we would be difficult to work with. Ironically, this turned out to be a blessing in disguise. Although we initially felt overwhelmed having to find a new contractor, our lender recommended someone she had worked with previously. We were completely transparent about our experience and explained our expectations regarding communication and responsiveness. He immediately understood our concerns and assured us that our expectations were entirely reasonable given the significant investment involved in building a home. The difference has been night and day. Our new contractor has been responsive, professional, proactive, and easy to work with throughout the process. His reaction confirmed that asking for timely communication and basic project updates is not an unreasonable expectation. I appreciate the professionalism of our salesperson and the kindness of the administrative staff. However, I was disappointed by how my concerns were handled and by the lack of support in resolving the communication issues we experienced. In the end, finding a different contractor was the best thing that could have happened for our project, but I wish it had not taken months of frustration to get there.

I asked if the home could be expanded by 4' they said no problem, as I wanted the bedrooms larger,…read morethey said it was fine, they built it with a 4' wider hallway, instead what good is an 8' hallway? They delivered 3 weeks late, then when calling for the final walk through, they kept delaying 3 weeks at a time saying they will get back with my installer, 6 months later still no walk through, I am now having to replace defective items on the homes. Stay away, I consider myself lucky I didn't order all 6 of my homes from them.

The place is clean , Chrissy is very helpful . She acknowledged my phone call and very pleasant…read moreanswering my phone call

Mobile Homes On Main, is like making a deal with the devil or a group of gangsters. The manager…read moreused google to verify our lot size was big enough for a new double wide and assured us it would fit. The contract they have you sign is "COMPLETELY ILLEGAL BY ARIZONA LAW". It doesn't allow the buyer an cancellation right but, the mobile home builder/company can keep your deposit and never return it to you. Later, we had a contractor, tell us about another customer. A lady, who purchased a new mobile home from Mobile Homes on Main and guaranteed it would fit on her lot, paid it off and When it was delivered it wouldn't fit. This customer is struck paying them to store her new mobile home on their factory lot. I WOULD STRONGLY, ABSOLUTELY, EMPLORE EVERYONE TO NOT DUE BUSINESS WITH THIS COMPANY. They LIE about everything in their contract. DON'T BECOME A VICTIM OF MOBILE HOMES ON MAIN. YOU WILL FOREVER REGRET IT.

I would like to start by saying that my wife, my daughter and myself purchased a manufactured home…read morefrom Mobile Homes on Main in April of 2022. Initially the transaction was great. But soon after my down payment of 20K was accepted I was told that I needed to put another 10K down in order for the financing to receive approval. Per their sales person Heather Whalen I needed to secure a general contractor from their approved contractors lost to place the manufactured home on a lot that I owned. Well I interviewed 7 general contractors and even had them visit my property site, but none them was willing to do the job. These actions motivated me to call and speak to my sales person, Heather Whalen to inform her of the results of my contractor search, but I was informed that she had left the company. I was put in touch with the GM John Soderberg and this is when my dream turned into a horrible nightmare. I apprised Mr. Soderberg of my dilemma and asked him for a refund of my deposit and he said that Mobile Homes on Main was in the business of selling and delivering manufactured homes. He then told me that I would lose my total deposit of $31,000.00 and that I should read the contract carefully. Well this response from him prompted me to seek legal advice. Upon review of the contract by my attorney, he advised me that if he had reviewed the contract prior to me signing it, he would have advised against signing it. My attorney also stated that per the contract I didn't have a leg to stand on legally because the contract did not have a clause to allow the buyer to get out of it for any reason. I must say at this point I felt like my family and I had been raped financially. No matter what I said to John he refused to budge on retuning us our full deposit. So I asked him to return one half of our deposit and he said that he would consider that, but would have to check with his corporate office because he said that as a GM he could only recommend this proposal. Fast forward 6 weeks to January 2023 I began calling the escrow company and the corporate office to confirm if John had submitted our proposal for approval and they informed me that he had not submitted it yet. So some two weeks later I received a call from the regional manager of Mobile Homes on Main or their parent company, Kris Durham. Kris was the complete opposite of John Soderberg, he was kind, considerate and apologized for how we had been treated. Kris said that he would do his best to have our deposit returned to us. Well Kris was a man of his word and he delivered to us almost all of our deposit minus $5000.00 Great Job and thank you Kris. Now let's talk about the rest of our deposit. We did everything humanly possible to make this transaction a success. This transaction failed because of Mobile Homes on Main and their lack of professionalism in vetting their "approved contractors." Therefore as an act of excellent customer service we request the return of the remaining Portion of our initial deposit. For anyone who wants to hear the rest of the story please contact me CJ at 480-233-8485or ejackson@rightchoiceaz.com Thanks

We contacted this company last year. Pleasant but pricing higher on some installation parts. They…read morewere eliminated on those counts. We were looking at a unit at the Apache Trail location, but nobody returned calls or messages. Realtor referral also never returned calls for messages. We used another dealer, Factory Espo homes. and the home came off the production line and the sales agent cancelled the sale. No written notice or justification. Ever hear of a cancellation for hurt feelings? Someone let him know lots of contractors were not happy, only saying, I heard of him. As we found he likes to control everyone and everything. All sorts of excuses that emails easily refute. Contract has a unilateral clause for cancellation for any cause from dealer. AR 44 5002 says this is automatically voided but noone to enforce the law, Not Even the AG. Not surprised at AG response. Kris Mays needs a big number or billions and billions of complaints to get in front of the camera. to say I'm serving you. The fact that thousands of contracts have this violation should be enough cause for concern. ADOH does not enforce federal statutes. No help from Compliance either. Sales rep openly disparaged this company and told us not to use their services. We may see what they offer. Lot and installation crew already in place.

In spite of contacts by the BBB and the Attorney General's office, a notification by the buyer that…read morethey were not going to proceed with the contract because the price was to be increased by $25K, this company is attempting to pursue a voided agreement. Their agreement clearly states the buyer has a right to refund if the price increases. This company is attempting to push through the contract using a mobile home purchase order with the manufacturer without the buyers signature. Does this sound like an honest and ethical dealer?

Please do your research before renting any mobile homes in this park owned by Mark Charles…read moreGalbraith, who currently owns units #95 and #101. I began the rental process and paid a cleaning deposit, first month's rent, and a security deposit. Shortly afterward, I discovered the mobile home had multiple health and safety hazards that were cited by the gas company. Because of these issues, I did not sign the lease or move in. Despite this, Mark Galbraith kept my money ($2,025) and stopped returning my calls/texts. I reported the situation to the Brighthaven Estates manager, Ron. While he was very pleasant and said he would follow up, I never heard back. This leads me to believe that management is aware of -- and allowing -- owners to rent out unsafe mobile homes.

We are at the park for the months of January through March in our Class A home, went to dump our…read moretanks and the drain was plugged, spoke with Ron the manager and he contacted service to come out the next day, the service was great. The park is very clean and quiet. Not warm enough to use the pool or anything but they are available.

It's a small place however it's mostly family oriented. They have a clubhouse that's right in the…read moremiddle of the place that's fairly clean. The kids say that people shower and don't clean up after themselves . My son has a dog and it's very pet friendly. There's five kids in his family and the area he's at doesn't have a lot of room but they're making the best of it. They have pool tables and lots of games. The pool isn't open right now but they're looking forward to it. The rent is much better than any other family park, very reasonable. Overall , they said they are getting along with everyone and with the snowbirds blowing in for the winter Prices everywhere else just continues to climb. Be aware of all the sex perpetrators all around . Stay safe and school yourselves and kids .

place is going down hill! got some little that goes through patios and messes with their…read morebelongings! Was pretty decent place couple years ago, but seems that they're just letting everybody move in!