Do not take your clothes here! They left Blue streaks stains on my clothes. They created new stains…read moreon my clothes and couldnt get it out. They ruined my dress shirt!!! This is the second time they have done this to my clothes

10 out of 10 will come again...the stay is friendly and helpful, my Suit and Jacket was done on…read moretime for an event

This review is in regards to the seamstress only. I took in a pair of pants to have hemmed. I…read morewaited 15 minutes past my appointment time. She pinned my pants and then I turned around a few times to look in the mirror and said that I wanted to check and see if I wanted to go shorter. She got mad and told me to get out. She yelled at me and said she would not do the job for me because I was being difficult and would be unhappy. I tried to explain that I just wanted to decide if I liked the length and she refused to listen and shooed me away with her hands while continuing to raise her voice and tell me to go. I've always been happy with the cleaners and Vinny is always friendly. I wish he had been there to witness this scene. Needless to say, I will not be back.

This dry cleaner has completely ruined multiple nice garments of ours. They ruined a cashmere…read moresweater. They ruined dress shirts. Don't expect them to take accountability, fix or repair anything, or cover the cost of the clothes they ruin. They have literally returned dress clothes with BRAND NEW STAINS on them that weren't there before. Never go here. They owe us thousands of dollars in ruined clothing

I'm a little frustrated. I dropped off three pants and 2 shirts on Thursday. The attendant that…read morehelped me originally said "Tuesday by 5pm." I asked if there was anyway to pick it up before Tuesday due to a presentation on Monday, and she said "Let me look." After a few seconds she said "I can have it ready by Saturday after 5pm, but it'll cost you 20% more." I said, "That's fine. So Saturday after 5pm?" To which she replied "Yes, Saturday after 5pm, and you'll receive an email with the details." I thanked her and left. Much to my surprise and frustration when I showed up at 4pm today, Saturday, you all were closed. You're not even open till "after 5pm" on Saturdays. I am very frustrated with this whole situation, and doubt I'll use your services again. I will see you Monday at 0800.

I've been using New Albany Cleaners for over 10 years and have never been dissatisfied. I could not…read morerecommend a better Dry Cleaning Solution. Thanks Ryan and Brian :)

After 40 years of going to another dry cleaners, my friend said she liked Star. Decided to try with…read more2 winter coats. Greeted. Very friendly and welcoming. Reasonable prices with cash discount. Definitely a great first impression

Amazing service! Owner is great and has great service. All employees are good and nice. love going…read morehere!

We have been using Hilliard dry cleaners for a few months now, and we are very happy with the…read morepricing and quality of our dry cleaning.

Clothes always look great when returned. I received a text when they are ready, usually in 2 to 3…read moredays. The clerks are very friendly and helpful.

Been in this 'hood for many many years in the same location…read more Staff is always happy and welcoming. That's nice. My shirts are always perfect , detailed nicely, and set on the hanger with care. Pricing is probably on the high side, but there are always ValPak coupons floating around.

They have these new self service kiosks. Though they are neat it completely strips the appeal of…read morethis cleaner and totally changes the vibe. The old school interaction of being able to go in, talk about your garments, hand them off is no more. The small business mom and pop feel has been stripped completely now with the Columbus Dry Cleaning & Laundry Services franchise updating to no contact and current tech. Drop off experience went ok after I figured it out. When I returned the return kiosk froze and I had to get someone in the back to help and manually process the payment. Then go back and wait for the automatic vending of my clothes. Just not a fan but better than not having a dry cleaning option. Pricing was $42.59 after tax for a Jacket and a Suit Jacket. Hoping future experiences will be more seamless and I am sure I'll adjust to change but will miss the personal Ross Cleaners feel.

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

I had my shirts laundered here for over 20 years. Not a good experience anymore. The shirts started…read morecoming back wrinkled - I had to press them after I got them back. Then they started losing shirts - 4 or 5 shirts over a year - with no explanation or excuse. When I told them I wouln't be using them anymore, no one even called me to ask why. Clearly, they don't care about customers or customer service.

My fiancé got stains on her shirt before our engagement photo and they were able to get it out and…read morewe cannot even see where the stain was! They were super friendly and responsive and were able to get us in quickly!! We can't thank them enough for helping us avoid a disaster for our engagement photos!